Understanding billing can often take a backseat until an unexpected charge comes into view, such as an automatic renewal of your subscription. This guide is here to clarify how refunds for the Akira Online Japanese School Gold Plan work, who qualifies for a refund, and the streamlined steps to quickly request your money back. Our goal is to ensure you feel confident and informed throughout the process.
What You Should Prepare Before Applying For Refund
Account Information: Your registered email address and account ID with Akira Online Japanese School.
Transaction Details: The transaction ID or receipt for your Gold Plan purchase, which can be found in your email confirmation.
Cancellation Request: A clear statement outlining your request for a refund and the reason for the cancellation.
Proof of Purchase: Copies of any payment confirmations or invoices related to the Gold Plan subscription.
Duration of Enrollment: Information regarding the time frame you have used the service, to ensure eligibility for a refund.
Communication Records: Any previous correspondence with customer support related to your refund request, if applicable.
Refund Policy Reference: Familiarize yourself with the specific refund policy for the Akira Online Japanese School Gold Plan.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
1-3 working days
Bank Transfer
5-7 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Akira Online Japanese School Gold Plan
At Akira Online Japanese School, users enrolled in the Gold Plan have specific rights regarding their subscription and potential eligibility for refunds. While subscriptions can provide valuable language learning opportunities, there may be circumstances under which users may inquire about refunds. The eligibility for refunds relates to the context of account management, subscription status, and billing clarifications specifically relevant to the Akira Online Japanese School Gold Plan.
Course Cancellation: If a user wishes to cancel their course enrollment before it begins, they may be eligible for a full refund of the subscription fee.
Service Disruption: In the event of significant disruptions to the online learning service that hinder access to course materials or live sessions, users might be eligible for a refund, contingent upon the duration and impact of the disruption.
Account Inactivity: Users who have not engaged with any course materials or activities for a prolonged period and choose to cancel their subscription prior to renewal may inquire about refund eligibility for the upcoming billing cycle.
Technical Issues: Should users experience ongoing technical difficulties that prevent access to the platform, they may have grounds to discuss potential refund options after exploring support resolutions.
Billing Clarity: Users seeking clarification regarding their billing statements, like questions about specific charges related to the Gold Plan, could discuss these to determine if there are any adjustments applicable to their account.
For any inquiries regarding refund eligibility, users are encouraged to consult the support resources provided by Akira Online Japanese School to facilitate any necessary discussions about their account status.
Step-by-Step Process to Request Your Akira Online Japanese School Gold Plan Refund Like a Pro
If you purchased through Akira Online Japanese School Gold Plan:
Log in to your account on akiraojs.tokyo.
Navigate to the Account Settings section.
Select Billing or Subscription Management.
Locate the transaction for the Gold Plan membership that you wish to refund.
Look for an option labeled Request Refund or Contact Support.
If opting to contact support, fill out the form detailing that your subscription renewed without notice.
Mention in your request that the account was unused during the period in question.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find the Akira Online Japanese School Gold Plan subscription.
Tap Cancel Subscription to stop future billing.
Visit reportaproblem.apple.com.
Log in with your Apple ID credentials.
Locate the subscription charge and click on Report a Problem.
Select Request a refund from the dropdown menu.
Emphasize that the subscription renewed without prior notice and state that you did not use the account during the billing cycle.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the profile icon in the top right corner.
Select Payments & subscriptions.
Tap Subscriptions and find your Akira Online Japanese School Gold Plan.
Choose Cancel subscription first.
Next, visit play.google.com/store/account on your browser.
Sign in with the Google account used for the purchase.
Locate the transaction and click on Request a refund.
In your message, mention that the account was unused, and the renewal was unexpected.
If you purchased through Roku:
Navigate to the Roku home screen.
Scroll to Settings and select Account.
Under Manage Account, look for the subscription list.
Find the Akira Online Japanese School Gold Plan and click Unsubscribe.
Go to roku.com and log in to your account.
Scroll down to your purchase history and find the subscription charge.
Click on Request refund if available, or navigate to Contact Support.
Mention that your subscription renewed unexpectedly and that you have not utilized the account since renewal.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Akira Online Japanese School Gold Plan for Refund
Script
Copy
Subject: Refund Request – Akira Online Japanese School Gold Plan Account [Your Email]
Dear Akira Online Japanese School Team,
I hope this message finds you well.
I am writing to address a billing situation regarding my account. [describe reason]
I would like to request a refund in the amount of [Amount].
If applicable, I have attached relevant documentation for your review.
I kindly request confirmation of this matter within 3-5 business days.
Thank you for your attention to this request. I appreciate your prompt response.
Best regards,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is awaiting approval.
Please allow up to 5 business days for your request to be processed.
Processing
Your refund is currently being reviewed and processed by our team.
Expect completion within 3-7 business days.
Refunded
The refund has been successfully processed and issued back to your original payment method.
You should see the funds returned within 5-10 business days, depending on your bank.
Partially Refunded
A portion of your payment has been refunded, typically due to cancellation of a session.
Check your account for details regarding the refunded amount.
Completed
The refund process is complete, and you have received your funds.
No further action is needed on your part.
Canceled
Your refund request has been canceled either by you or due to an issue.
If you believe this is a mistake, please contact customer support.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Akira Online Japanese School, users sometimes find themselves needing to request refunds due to various situations related to their subscription plans. Here are some realistic scenarios where users successfully claimed refunds:
Subscription Cancellation Within the Trial Period: A student decided to cancel their Gold Plan subscription during the trial period as they found it challenging to keep up with the course material. After contacting customer support, they received a prompt refund since they had not engaged with any content beyond the trial offerings.
Accidental Upgrade: A user mistakenly upgraded their plan from Silver to Gold while navigating the website. Upon realizing the error within hours of the upgrade, they reached out to customer support, explained the situation, and successfully received a refund for the difference in plans after reverting back to their original subscription.
Class Rescheduling Conflicts: A student signed up for a series of classes only to find that their schedule changed, preventing them from attending. They contacted support to explain the conflict, and received a refund for the remaining classes in their package, which they could no longer attend.
Technical Issues Affecting Access: A learner faced persistent technical difficulties that prevented them from accessing the lessons during their subscription period. After documenting their issues and speaking with customer service, they were granted a refund for the duration of time they couldn't participate due to these technical challenges.
The Easiest Way to Get a Akira Online Japanese School Gold Plan Refund
If you're frustrated trying to get a refund from Akira Online Japanese School Gold Plan—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Akira Online Japanese School Gold Plan is straightforward and user-friendly. Here are some efficient ways to stay updated on your refund progress:
Email Notifications: Keep an eye on your email, as Akira Online Japanese School sends updates regarding your refund status directly to your registered email address. Look for messages that specify "Refund Update" in the subject line for the latest information.
Account Dashboard: Log in to your account on the Akira Online Japanese School website. Navigate to the Account Settings section, where you will find a dedicated tab for Billing that includes your refund status and related details.
Order History: In your Order History within the account dashboard, you can view all transactions, including any pending or completed refunds. This section provides a clear timeline of your refund processing.
Mobile App Updates: If you’re using the Akira Online Japanese School mobile app, check the Notifications section. Any updates about your refund will be communicated here, ensuring you have real-time access to your refund status.
Customer Support: For any uncertainties or if you haven’t received updates, reach out to customer support via live chat or email. They can provide specific details about your refund process and estimated timelines.
FAQ
Unfortunately, refunds are not available if you miss the cancellation deadline for the Akira Online Japanese School Gold Plan. We recommend reviewing the cancellation policy and setting reminders to ensure you can manage your subscription effectively.
Refunds for the Akira Online Japanese School Gold Plan typically take between 5 to 10 business days to process. The exact time may vary depending on your bank or payment provider's policies. Once the refund is initiated, you will receive a confirmation email with further details.
If you notice a charge but don't have an active subscription, please check your account on our website to confirm your subscription status. If you still believe there is an issue, contact our support team with your transaction details for further assistance.
If you're unable to receive a refund directly from Akira Online Japanese School Gold Plan, consider reaching out to customer service again for further clarification or assistance with your request. You may also explore escalating the matter within their support system to ensure your concerns are addressed. Additionally, reviewing your account details and terms of service might provide further insight into your options.
If Akira Online Japanese School Gold Plan declines to issue a refund, you may want to review the refund policy for further details on eligibility and timelines. Additionally, contacting customer support again could provide further clarity on your situation or any additional options available. It's also helpful to double-check your account details to ensure all information is accurate.
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¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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