Navigating billing can often be an afterthought until an unexpected charge catches your attention, such as an automatic subscription renewal. This guide is designed to help you understand how refunds work at Aligned Modern Health, identify who is eligible for a refund, and walk you through the steps to request your money back efficiently. Whether you have questions regarding your billing or need assistance with a refund, we are here to provide the clarity and support you need.
What You Should Prepare Before Applying For Refund
Patient Account Information: Have your registration details, such as your full name and contact information, ready to verify your account.
Appointment Details: Collect information regarding the specific appointment or service you’re seeking a refund for, including the date, service type, and location.
Transaction ID: Locate your transaction ID from the payment confirmation email or your online account to facilitate the refund process.
Payment Confirmation: Retain any receipts, payment confirmations, or billing statements that prove the original charge.
Refund Request Form: Check if Aligned Modern Health requires a specific form for refunds, which can often be found on their website.
Contact Records: Gather any correspondence regarding your service, including emails or notes from phone calls that discuss refund policies or issues with the service.
Medical Documentation: If applicable, prepare any medical documentation or notes from your practitioner that support your request for a refund.
Reason for Refund: Clearly articulate the reason for your refund request, as this information is often required for processing.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
Health Savings Account (HSA)
5-7 working days
Insurance Reimbursements
2-4 weeks
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Aligned Modern Health
At Aligned Modern Health, users engage in a variety of services focused on holistic wellness and recovery, including chiropractic care, acupuncture, and nutritional counseling. While the nature of these services emphasizes personalized treatment, there are specific circumstances where users may consider eligibility for a refund. Understanding these conditions can help clarify your rights and options.
Cancellation of Appointments: If you are unable to attend a scheduled appointment due to unforeseen circumstances and provide notice in accordance with Aligned Modern Health's cancellation policy, you may be eligible for a refund or a credit towards future services.
Service Quality Concerns: Should you feel that a provided service did not meet the professional standards outlined by Aligned Modern Health, feedback is welcomed. Depending on the specific circumstances discussed with the management, compensation options may be available.
Billing Errors: If you notice any discrepancies in your billing related to services received, reaching out for clarification may uncover potential reasons for the charges. In some cases, adjustments could lead to a refund if warranted according to service terms.
Package Expiration: If you purchased a package of services and did not utilize the sessions due to legitimate reasons, discussing your situation in light of Aligned Modern Health's policies may provide options for reconsideration of those unused sessions.
Relocation: Should you relocate beyond service areas covered by Aligned Modern Health, inquiries regarding refunds for prepaid services may lead to eligibility, depending on specific terms of service.
For any of these situations, it is advisable to communicate directly with Aligned Modern Health to understand the detailed policies that affect your individual circumstances. This ensures clarity and provides the best opportunity for resolution concerning refunds or credits.
Step-by-Step Process to Request Your Aligned Modern Health Refund Like a Pro
If you purchased through Aligned Modern Health.com:
Visit alignedmodernhealth.com and log into your account.
Navigate to the "Billing" section under your account settings.
Look for a detailed history of your subscriptions and locate the transaction you want to refund.
Click on the "Request Refund" button next to the relevant transaction.
In the message box, mention that the subscription renewed without notice and that you were unaware of the charges until recently.
Submit your refund request and wait for a confirmation email from the support team.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top, then select "Subscriptions".
Find and select your Aligned Modern Health subscription.
Tap on "Cancel Subscription", if applicable. This may be required before you can proceed with a refund request.
Go to reportaproblem.apple.com in a browser.
Log in with your Apple ID and locate the transaction in question.
Click on "Report a Problem", then select "I want to request a refund".
In the message box, emphasize that the subscription was unexpected, and you wish to recover the funds.
Submit the request and monitor your email for updates on the status.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap the menu icon (three horizontal lines) in the upper-left corner.
Select "Subscriptions" and find your Aligned Modern Health subscription.
Tap on the subscription and select "Manage", then "Cancel Subscription".
Go to play.google.com/store/account in a browser.
Log in and locate the transaction linked to your subscription.
Click on "Report a Problem" and select "I’d like to request a refund".
In your message, mention that the renewal charge took you by surprise and you'll appreciate a refund.
Submit your request and wait for the response from Google Play.
If you purchased through Roku:
Go to my.roku.com in a web browser and sign in to your account.
Select "Manage account" from the menu.
Find the “Subscriptions” or “Billing” section and locate your Aligned Modern Health subscription.
Note that Roku purchases may require you to cancel before requesting a refund, so proceed to do that first.
Send an email to Roku support via their contact link, including your account details.
In your email, mention that the subscription renewed unexpectedly, and request assistance for a refund.
Check your email regularly for a response from Roku support regarding your request.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
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Draft email to Aligned Modern Health for Refund
Script
Copy
Subject: Refund Request – Aligned Modern Health Account [Your Email]
Dear Aligned Modern Health Team,
I hope this message finds you well.
I would like to request a refund of [Amount] due to [describe reason].
Please find attached any applicable documentation for your reference.
I kindly ask for confirmation of this request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received, but it hasn't been reviewed yet.
Please allow up to 3 business days for us to process your request.
Processing
Your refund is currently being reviewed and processed by our team.
This usually takes 3-5 business days. We appreciate your patience.
Refunded
Your refund has been completed successfully.
The amount will be credited back to your original payment method within 5-7 business days.
Partially Refunded
A portion of your refund request has been approved and processed.
You will receive a partial amount back, typically for services not rendered.
Completed
The refund process is finalized and all funds have been returned to you.
You have successfully received your full refund.
Canceled
Your refund request has been canceled, either by you or by our team.
If you believe this is an error, please contact customer support for further assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Aligned Modern Health, our goal is to ensure customer satisfaction and seamless experiences. Here are some real user scenarios illustrating when and how refunds were successfully claimed:
Unplanned Treatment Cancellations: After an unexpected illness, a client needed to cancel their scheduled acupuncture session. They contacted Aligned Modern Health's customer service, explained the situation, and received a prompt refund for the session that was missed due to the last-minute cancellation policy.
Service Package Adjustments: A client purchased a wellness package that included multiple treatments. After a few sessions, they realized that the package was too extensive for their schedule. They reached out to the customer support team, and after discussing their needs, they were able to downgrade to a smaller package and receive a refund for the difference in cost.
Account Management Questions: A new patient mistakenly signed up for a recurring monthly plan that they intended to use only once. Upon realizing the mistake, they contacted support for clarification. Aligned Modern Health assisted in adjusting their account, and the patient received a refund for the subsequent monthly charge.
Billing Clarifications: After a series of treatment sessions, a client noticed a discrepancy in their billing statement. They brought their concerns to the attention of Aligned Modern Health's billing department, who reviewed the account and confirmed an adjustment was warranted. The client received a prompt refund for the identified discrepancy, ensuring complete transparency in their billing experience.
The Easiest Way to Get a Aligned Modern Health Refund
If you're frustrated trying to get a refund from Aligned Modern Health—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status at Aligned Modern Health can be seamless and efficient when you know where to look and what to expect. Here are some specific tips to help you stay updated on your refund progress:
Email Notifications: Keep an eye on your inbox for email updates from Aligned Modern Health regarding your refund status. These emails will provide details on when the refund was initiated and any pending actions required on your part.
In-App Notifications: If you use the Aligned Modern Health app, ensure notifications are enabled. You’ll receive real-time updates directly to your mobile device about your refund processing status.
Account Dashboard Access: Log into your account on the Aligned Modern Health website and navigate to the Billing Section. Here, you can find a comprehensive overview of your transactions, including current refunds and their statuses.
Order History: Check your order history for any relevant updates regarding refunds. Each transaction entry provides detailed information about its current status, making it easy to see if your refund has been processed.
Refund Progress Details: Aligned Modern Health provides specific refund progress updates through both emails and the account dashboard, giving you insights into whether the refund is pending, completed, or if further action is needed.
Customer Support: If you need further assistance or clarification, don’t hesitate to contact Aligned Modern Health’s customer service. They can provide detailed updates on your refund status and answer any questions you may have.
FAQ
Aligned Modern Health has a policy in place for cancellations, and while we understand that forgetting to cancel can happen, refunds for missed cancellation deadlines are generally not offered. We encourage clients to keep track of cancellation dates, and if you have any further questions, please reach out to our customer service team for assistance.
Refunds from Aligned Modern Health typically take 5 to 7 business days to process. However, the time for the funds to reflect in your account may vary depending on your bank's policies. If you have any concerns, it's best to contact your financial institution for specific timeline details.
If you see a charge but do not have an active subscription, please check your account for any past memberships or services that may have been billed. To resolve the issue, contact our customer support team directly with details of the charge, and they'll assist you in clarifying the situation.
If you are unable to receive a refund directly from Aligned Modern Health, consider reaching out to their customer service team for further assistance. You may also inquire about escalating your request within their support system for additional review. Additionally, reviewing your account details and any relevant policies may provide clarity on your options.
If Aligned Modern Health refuses to issue a refund, it's advisable to review their refund policy for any specific guidelines that may apply to your situation. You may also consider reaching out to their customer support team again for further clarification or assistance. Additionally, double-check your account details to ensure that all relevant information is correctly accounted for.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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