How to Get an Alisha Gym Refund

• Membership ID: Have your unique membership ID ready, as it is essential for identifying your account.
• Transaction Receipt: Locate and prepare the receipt or confirmation email from your initial payment to validate the transaction.
• Refund Request Form: Download and complete the refund request form available on the Alisha Gym website to ensure your request is processed efficiently.
• Reason for Refund: Clearly articulate the reason for your refund request, such as service dissatisfaction or unforeseen circumstances impacting your gym attendance.
• Contact Information: Make sure your current contact information (email and phone number) is up to date for any follow-up communications regarding your refund.
• Subscription Details: If applicable, have information about your subscription plan, including start date and renewal dates, to clarify the refund period.
• Proof of Cancelled Sessions: Gather any documentation proving cancelled appointments or sessions, which may support your refund claim.

At Alisha Gym, we strive to offer our members a positive experience through our range of fitness services, and we understand that certain circumstances may arise that lead to inquiries about refunds. Eligibility for refunds depends on specific criteria related to our membership options and service offerings. Below are some situations where users might find themselves eligible for refunds:

• Membership Cancellation Within Cooling-Off Period: Members who choose to cancel their membership within the initial cooling-off period may be eligible for a full refund of their membership fee.
• Service Disruption: In the event of an extended service disruption, members may inquire about refunds for the duration they were unable to access gym facilities or services.
• Special Offers and Promotions: For members who purchased a promotional membership and are not satisfied with the services provided during that time, eligibility for a refund may be available based on the terms of the promotion.
• Buyers' Remorse for Fitness Plans: Members who have purchased personalized fitness plans and feel they do not meet their needs may inquire about eligibility for a partial refund within a specified period after purchase.

We encourage members to review their specific circumstances and refer to our detailed policies regarding refunds for further clarification. If you believe you fall under any of the above categories, please reach out to our customer service for assistance with your inquiry.

At Alisha Gym, members encounter various situations where they may seek refunds related to their subscriptions, classes, or events. Below are some realistic scenarios illustrating how users successfully navigated the refund process.

• A member had to unexpectedly move out of town due to a job transfer and reached out to Alisha Gym to cancel their annual membership. The customer support team promptly assisted with the cancellation and processed a refund for the remaining months of the unused membership fee.
• An individual booked a pair of personal training sessions but unfortunately fell ill and could not attend. After contacting Alisha Gym, they were able to provide a doctor’s note and successfully received a refund for the missed sessions as part of the gym's health and wellness policy.
• A group of friends purchased tickets for a special fitness workshop but realized they had a scheduling conflict. They reached out to Alisha Gym ahead of the event and were able to secure a refund due to the event cancellation policy, which accommodates unforeseen circumstances with advance notice.
• A member who upgraded their subscription plan realized it did not fit their needs and reached out within the trial period. Alisha Gym's responsive customer service facilitated a smooth transition back to their original plan and processed a refund for the incremental charges incurred during that brief period.

Tracking your refund status at Alisha Gym is straightforward and user-friendly. To ensure you stay updated throughout the process, consider the following tips:

• Email Notifications: Alisha Gym sends automatic email updates whenever your refund request is processed. Check your inbox for messages titled "Refund Status Update" to see the current status of your refund.
• In-App Notifications: If you have the Alisha Gym mobile app, make sure to enable notifications. You will receive instant alerts regarding your refund status directly on your phone.
• Account Dashboard: Log in to your account on [onlygym.id](http://onlygym.id) and navigate to your Account Dashboard. Under the "Order History" section, you can find detailed information about your refund requests and their current stages.
• Billing Section: For a comprehensive view, check the "Billing" section of your account settings. This area provides updates on pending and completed refunds.
• Refund Timeline: In your dashboard under the refund request, you’ll find an estimated timeline indicating when the refund is expected to process, helping you anticipate when the funds will reflect in your account.