It's common for users to overlook their billing details until an unexpected charge catches their attention, perhaps due to an automatic subscription renewal. This guide aims to clarify how refunds work at All Things Fate, detailing eligibility criteria and the straightforward steps you can take to request your money back efficiently. We understand that navigating these processes can be challenging, and we are here to help you get the answers you need.
What You Should Prepare Before Applying For Refund
Order Confirmation Email: Access the email you received after placing your order, which contains vital details about your purchase.
Transaction ID: Locate the transaction ID from your order confirmation or bank statement to identify your purchase accurately.
Account Information: Gather your login details for your All Things Fate account to facilitate verification during the refund process.
Reason for Refund: Clearly articulate the reason for your refund request, including details about any issues with the product or service.
Product Status: Note whether the product is unused, damaged, or if the service was not delivered as expected.
Supporting Documentation: Collect any relevant photos or additional documentation that supports your refund claim, like screenshots of failed transactions or issues.
Timeframe of Purchase: Be aware of the purchase date to ensure your request complies with All Things Fate's refund policy time limits.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
5-10 working days
PayPal
3-5 working days
Apple Pay
3-5 working days
Google Pay
3-5 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from All Things Fate
At All Things Fate, we understand that users may have questions regarding their eligibility for refunds based on various circumstances. Our services, primarily focusing on personalized spiritual insights, readings, and related content, operate under specific guidelines when it comes to billing and refunds. It is essential to be aware of these guidelines to determine if your situation might qualify for a refund.
Below are some scenarios in which users may be eligible for a refund:
Service Not Delivered: If a scheduled reading or session was not conducted as promised, users may be eligible for a refund.
Inactive Subscription: Users who have not utilized their subscription benefits within a specified time frame may request a refund for that period, depending on the terms agreed upon during registration.
Changing Subscription Plans: If users have transitioned from one subscription level to another and notice a billing discrepancy, they may inquire about potential adjustments or refunds.
Content Quality Issues: In cases where the content, such as reports or personalized insights, does not meet the advertised quality standards or expectations, users may have grounds for a refund.
To better understand your eligibility for a refund, it is recommended to review your account status and any specific terms outlined at the time of purchase. For personalized assistance, reaching out to our support team can provide clarity on your individual situation.
Step-by-Step Process to Request Your All Things Fate Refund Like a Pro
Log into your account using your email and password.
Navigate to the Account Settings section.
Click on Billing Information to view your current subscriptions.
Locate the subscription you want to refund and select Request Refund.
In the message field, mention that the subscription renewed without notice and provide your reasoning.
Submit your request and wait for an email confirmation of the process.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your Apple ID at the top of the screen.
Select Subscriptions.
Find and select your All Things Fate subscription.
Tap on Cancel Subscription (if needed) and then select Report a Problem to proceed with your refund request.
Choose Request a Refund and indicate that the account was unused recently, emphasizing your intent.
Follow the prompts to complete the submission.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the menu icon in the top-left corner.
Select Subscriptions.
Find your All Things Fate subscription and select it.
Tap Cancel Subscription (if necessary) and you will see the option to Request Refund.
In your request, state that you did not receive prior notification about the renewal.
Follow the prompts to submit your refund request.
If you purchased through Roku:
Press the Home button on your Roku remote.
Select Streaming Channels.
Scroll down and choose Manage Subscriptions.
Locate the All Things Fate subscription in the list.
Follow the prompts to Unsubscribe, if required.
Visit the Roku website and log into your account.
Access the Account Settings and scroll to the subscription.
Contact Roku support through their website and explain that your subscription was renewed unexpectedly, while requesting a refund.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to All Things Fate for Refund
Script
Copy
Subject: Refund Request – All Things Fate Account [Your Email]
Dear All Things Fate Team,
I hope this message finds you well.
My name is [Your Name], and I am writing to address a billing issue related to my All Things Fate account. Specifically, [describe reason].
I would like to request a refund in the amount of [Amount]. I have attached any relevant documentation for your reference.
Please confirm the receipt of this email and my refund request within 3-5 business days.
Thank you for your attention to this matter. Should you need any further information, please feel free to reach me at [Your Phone Number].
Sincerely,
[Your Name]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is under review.
We are processing your request, and you will be notified once it's approved or declined, usually within 5 business days.
Processing
Your refund is currently being processed.
Expect your funds to be returned to your original payment method within 3-7 business days.
Refunded
Your refund has been successfully processed.
The funds have been returned to your original payment method. Check your account for confirmation.
Partially Refunded
A portion of your refund has been issued.
Only part of your order was eligible for a refund. You will see the refund reflected in your statement.
Completed
Your return and refund process has been finalized.
All actions are completed, and the refund is fully processed. Enjoy your future purchases!
Cancelled
Your refund request has been cancelled.
You may want to re-evaluate your order or reach out to our support for clarification.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At All Things Fate, users often seek refunds due to various circumstances related to their subscriptions, services, or digital products. Below are specific scenarios illustrating how users have successfully navigated the refund process.
Subscription Adjustment: A user realized they accidentally subscribed to a plan beyond their preferences and promptly contacted customer support within the refund window. The representative guided them through adjusting their subscription, and they received a full refund for the unused month, allowing a seamless transition to their desired plan.
Service Interruption: During a scheduled astrological reading, a user experienced a technical issue that prevented them from accessing the service. After reaching out to support and explaining the situation, they were granted a refund for the session, which allowed them to reschedule without any financial loss.
Incomplete Digital Product: A customer purchased a tarot card reading e-book but found that a crucial section was missing. After submitting feedback through the support portal, they received a prompt response and were issued a refund to ensure satisfaction while also expressing intent to purchase a complete version in the future.
Billing Inquiry: A user noticed an unexpected charge related to their monthly subscription on their account statement. Upon checking with customer support, they discovered they were enrolled in an add-on feature they didn't intend to use. The team assisted in clarifying the charges and issued a refund for the recent billing cycle when the user opted to remove the add-on.
The Easiest Way to Get a All Things Fate Refund
If you're frustrated trying to get a refund from All Things Fate—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with All Things Fate is simple and efficient when you follow these merchant-specific tips. Stay informed about every step of the refund process and make sure you're utilizing all available resources.
Check Your Email Updates: All Things Fate promptly notifies you via email about the status of your refund. Look for emails with the subject line "Refund Status Update" to get real-time notifications.
Use the Mobile App: If you have the All Things Fate mobile app, you can check the refund status directly from your device. Simply navigate to the 'Orders' section in the app to view any pending refunds.
Visit Your Account Dashboard: Log in to your All Things Fate account and go to the 'Order History' section. Here, you can see detailed information about your orders, including the status of any refunds.
Billing Section Insights: In your account settings, the 'Billing' section provides detailed visibility on transactions and refunds. You can track the progress of your refund here, including any processed dates.
Refund Progress Indicators: All Things Fate includes clear progress indicators within your order history, showing whether your refund is pending, in progress, or completed. Look for color-coded statuses for quick reference.
Customer Support Communication: If you have specific concerns or queries about your refund, don't hesitate to reach out to All Things Fate's customer support. Use the 'Help Center' within your account for prompt assistance.
FAQ
Refunds for subscriptions at All Things Fate are generally not issued for missed cancellation deadlines. If you find yourself in this situation, we recommend reaching out to our customer support team, as they may be able to provide assistance based on your specific circumstances.
Refund processing times can vary depending on your financial institution and the payment method used. Typically, once a refund is initiated, it may take 5 to 10 business days for the funds to reflect in your account. For more specific information, it’s best to check with your bank or payment provider.
If you see a charge but do not have an active subscription with All Things Fate, please check your account for any subscriptions that may not be immediately visible. If you still believe the charge is incorrect, contact our customer support team through the website for assistance in resolving the issue.
If you are unable to obtain a refund directly from All Things Fate, consider reaching out to their customer service again for further assistance. You may also explore escalating your request within their support system to seek additional options. Additionally, reviewing your account details may provide insights into your transaction history and eligibility for a refund.
If All Things Fate refuses to issue a refund, it's advisable to review their refund policy thoroughly to ensure you meet all the necessary criteria. You may also want to contact their customer support team again, providing any additional information that could assist in your request. Additionally, double-checking your account details and transaction history could provide further clarity on your situation.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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