How to Get an Amour Recruitment Refund

• Account Information: Your registered email address and password associated with your Amour Recruitment account.
• Transaction ID: The unique ID for the payment transaction related to the service for which you are requesting a refund.
• Service Details: Information about the specific recruitment service you utilized, including date of service and job positions involved.
• Reason for Refund: A clear explanation of why you are requesting a refund, referencing the terms and conditions related to Amour Recruitment’s services.
• Supporting Documentation: Any relevant emails or correspondence with Amour Recruitment regarding the service or issue that led to the refund request.
• Payment Method: Proof of payment, which may include bank statements or credit card receipts, showing the transaction to Amour Recruitment.
• Refund Request Form: Completion of any specific refund request forms provided by Amour Recruitment, if applicable.
• Follow-Up Process: Familiarization with Amour Recruitment’s refund policy and timelines for processing requests.

*Working days are Monday to Friday, and don't include public holidays.

At Amour Recruitment, understanding user rights regarding refunds is essential, especially as our services revolve around connecting candidates with potential employers. As a recruitment agency, we offer various services such as candidate placement and consultancy, which can involve unique circumstances that may influence refund eligibility.

The following situations may qualify for a refund or adjustment:

• Canceled Services: If a service agreement is canceled within the specific time frame outlined in your contract, you may be eligible for a refund based on the terms agreed upon at the beginning of the engagement.
• Unsatisfactory Service: In cases where you believe the service provided did not align with the outlined expectations, and this is brought to our attention within a reasonable period, there may be grounds for a review that could result in a refund.
• Inaccurate Job Listings: If a position that you pursued through our service was found to be misrepresented or no longer available at the time of application, you may consider inquiring about a refund for related fees.
• Miscommunication: If there has been a misunderstanding regarding the nature or scope of services offered, and it is documented properly, this can be a valid basis for discussing potential adjustments.
• Overlapping Engagements: If you find that you engaged multiple services simultaneously due to lack of clarity in communication, you may want to address this for possible review.

If you believe your situation aligns with any of the above criteria, we encourage you to reach out to our customer support team for a detailed discussion of your circumstances. Our goal is to ensure clarity and satisfaction in the services we provide.

At Amour Recruitment, users often encounter situations where they need clarification regarding services they've utilized or adjustments in their account. Below are some realistic scenarios showcasing how clients successfully claimed refunds under various circumstances.

• A client realized they had accidentally subscribed to an extra recruitment package while navigating the website. Upon contacting Amour Recruitment’s support team, they explained the oversight, and the team promptly issued a refund for the additional subscription fee.
• After using Amour Recruitment's service for a particular job placement, a user decided to switch to a different package that better met their needs. They reached out regarding the remaining balance from their previous plan and received a refund for the unused portion.
• A user faced unexpected changes in their hiring needs, which led them to pause their recruitment campaign temporarily. They communicated with customer support about their circumstances and successfully received a refund for the remaining weeks in their subscription.
• A client mistakenly chose an incorrect recruitment plan during checkout due to a last-minute change in their hiring strategy. After reaching out for assistance, Amour Recruitment acknowledged the error and facilitated a refund for the incorrect selection, enabling the client to re-select the appropriate package without hassle.

Tracking your refund status at Amour Recruitment is straightforward and tailored for your convenience. By utilizing the tools and features available on our platform, you can efficiently monitor the progress of your refund. Here are some specific tips to help you:

• Email Notifications: Keep an eye on your inbox for emails from Amour Recruitment. Notifications regarding your refund status are sent directly to the email address registered on your account. Look for subject lines indicating ‘Refund Update’ for the latest information.
• Account Dashboard: Log in to your Amour Recruitment account and navigate to your Account Dashboard. Here, you’ll find a dedicated section for refund status that provides real-time updates on your refund request.
• Order History: Within your account, visit the Order History section. This area displays all transactions and their current statuses, including any pending refunds. Click on a specific order to get detailed information about its refund process.
• Billing Section: Check the Billing Section of your account for a summary of your payment activities. This includes a comprehensive view of refunds that have been processed or are in progress.
• Mobile App Notifications: If you use the Amour Recruitment mobile app, enable push notifications. You will receive instant updates on your refund status, making it easier to stay informed on the go.
• Customer Support: If you need additional assistance, our customer support team is available to help. Reach out through the Help Center on our website or app for personalized assistance regarding your refund status.

By following these steps, you can ensure that you stay updated on your refund process and make the most of the features provided by Amour Recruitment.