Many users often overlook billing details until an unexpected charge catches their attention, such as an automatic subscription renewal. This guide aims to clarify how Angel Squad refunds operate, detailing eligibility criteria and outlining the straightforward steps to request your money back efficiently. We understand that navigating financial matters can be challenging, and we're here to ensure you have all the necessary information to make the process as smooth as possible.
What You Should Prepare Before Applying For Refund
Account Information: Ensure you have your Angel Squad account details, including your email address associated with the account.
Transaction ID: Locate the specific transaction ID for the investment or service that you are requesting a refund for.
Refund Request Reason: Prepare a clear explanation of why you are requesting the refund, adhering to the guidelines provided by Angel Squad.
Documentation of Investment: Gather any documents or screenshots confirming your investment details or service usage, such as email confirmations or dashboard screenshots.
Timeframe of Transaction: Note the date and time when the transaction occurred, as this is often required for processing your refund.
Previous Correspondence: If you have communicated with Angel Squad support regarding your issue, include any relevant email exchanges.
Feedback on Service: Be prepared to provide any feedback or details about your experience with the service, as this may be helpful in processing your request.
Personal Identification: You may be asked to verify your identity, so have a form of identification ready if required.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Bank Transfer
5-7 working days
Credit/Debit Card
3-5 working days
PayPal
1-3 working days
ACH Transfer
5-10 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Angel Squad
At Angel Squad, we strive to provide transparent guidelines regarding user rights and refund eligibility for our services. Our service model is designed to support budding entrepreneurs and startups through educational sessions, mentorship, and community engagement. Understanding our refund policy is essential for users to manage their subscriptions effectively.
Users may qualify for a refund under the following circumstances:
Workshop Cancellation: If a scheduled workshop is canceled by Angel Squad, users may be eligible for a refund for the cost of the workshop.
Class Rescheduling: Should a class be rescheduled to a later date, users who cannot attend the new date may inquire about refund eligibility.
Membership Changes: Users who encounter significant changes in membership terms or benefits might consider eligibility for a refund based on their account status and usage.
Payment Issues: In the uncommon event of an incorrect charge due to technical issues, users may explore refund options based on the situation.
For users seeking further clarification on their specific circumstances relating to refunds, we encourage reviewing your account details or reaching out to our customer support team for assistance.
Step-by-Step Process to Request Your Angel Squad Refund Like a Pro
If you purchased through AngelSquad.com:
Visit the Angel Squad website.
Scroll to the bottom and click on "Contact Us".
Select "Membership Inquiries" from the dropdown menu.
Fill out the contact form with the following details:
Your full name
Email address associated with your account
Order number (if available)
A brief message mentioning that the subscription renewed without notice.
Emphasize that the service has not been utilized.
Submit the form and wait for a response. Check your email for any follow-up questions.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top.
Select "Subscriptions".
Find and tap on your Angel Squad subscription.
Tap "Report a Problem" under the subscription details.
Choose "Request a Refund", then select "Subscription not used" or mention that the subscription renewed without notice.
Fill out additional details as necessary and submit the request.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on your profile icon in the top right corner.
Select Payments & subscriptions.
Tap Subscriptions and find the Angel Squad subscription.
Tap Manage then Cancel Subscription to proceed with cancellation.
Then, tap on Request a Refund and mention that the subscription was renewed without notice.
Follow the prompts to complete your refund request.
If you purchased through Roku:
Go to the Roku website and log into your account.
Navigate to My Account and select Subscriptions.
Find the Angel Squad subscription and note the details.
Scroll to the bottom and click on "Contact Us".
Fill out the support form:
Include your account information
Specify that you weren't informed about the renewal
Emphasize that the service was not utilized.
Submit the form and await a response from Roku support.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I am writing to address a billing situation regarding my account. [describe reason]
I would like to request a refund in the amount of [Amount]. If applicable, I have attached relevant documentation for your review.
Could you please confirm the status of my request within 3-5 business days?
Thank you for your assistance.
Best regards, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
The refund request has been initiated but not yet approved.
Your request is being reviewed. No action is needed at this stage.
Processing
The refund is currently being processed by our team.
We are working on your refund, which typically takes 3-5 business days.
Refunded
The full refund has been approved and processed.
Funds should appear in your account shortly. Check your bank statement.
Partially Refunded
A portion of the original amount has been refunded.
You will receive a partial amount. The reason will be detailed in your email.
Completed
The refund process has been finalized successfully.
Your refund is complete, and the funds have been returned to you.
Cancelled
The refund request has been cancelled.
No funds will be returned. Please reach out if this was not intended.
Real User Scenarios: When and How Refunds Were Successfully Claimed
Angel Squad offers a dynamic platform for funding startups through collective investment. Users may encounter various situations that lead them to seek refunds based on their unique experiences. Here are some specific scenarios where users successfully claimed refunds:
Subscription Change: A user decided to switch from a monthly subscription plan to an annual plan to save on overall costs. After reviewing their account, they noticed they were still billed for the monthly plan due to a timing issue. They reached out to customer support and received a prompt refund for the monthly charge after confirming their new plan.
Accidental Upgrade: A user accidentally upgraded to a higher tier subscription during a promotional period and quickly realized it was not necessary for their current investment needs. They contacted Angel Squad within the refund period and successfully reversed the upgrade, receiving a refund for the difference.
Service Interruption: During a brief service outage, a user was unable to access the investment tools for a couple of days. After the service was restored, they reached out to customer support to inquire about the downtime and were offered a refund for one month of service as a goodwill gesture, reflecting their commitment to customer satisfaction.
Package Cancellation: A user who had signed up for an educational package decided it did not meet their expectations and opted to cancel within the feedback period. They communicated their decision to Angel Squad, and upon review, received a full refund as part of the cancellation policy outlined in their agreement.
The Easiest Way to Get a Angel Squad Refund
If you're frustrated trying to get a refund from Angel Squad—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Angel Squad is straightforward, thanks to our dedicated communication channels and user-friendly interface. Follow these specific steps to ensure you stay updated on your refund progress:
Check Your Email: Angel Squad sends email notifications directly to the registered email address whenever there is an update regarding your refund. Look for emails titled 'Refund Status Update' for timely information.
Use the Mobile App: If you have the Angel Squad mobile app, check the 'Notifications' tab for real-time updates about your refund. The app provides alerts tailored to your account activities.
Visit Your Account Dashboard: Log into your Angel Squad account and navigate to the 'Account Settings' section. Here, you can find detailed information about your refund status and transaction history.
Review Your Order History: The 'Order History' section in your account will display all past transactions along with their refund statuses. This is where you can assess the progress of ongoing refunds.
Billing Section Insights: Inside the 'Billing' section of your account, you can see all refund requests submitted. Each request outlines its current status, whether it’s pending, processed, or completed.
Refund Tracking Tools: Utilize any specific refund tracking tools available in your dashboard, which may provide additional insights into the expected timeframe for completing the refund process.
FAQ
Refunds for missed cancellations are evaluated on a case-by-case basis. While we strive to accommodate user requests, we encourage you to review the cancellation policy to understand the specifics of your situation. Please reach out directly to our support team for assistance with any concerns.
Refunds from Angel Squad typically take about 5 to 10 business days to process, depending on the payment method used. Once your refund is initiated, you should see the amount reflected in your account within this timeframe. If you have any concerns about the status of your refund, feel free to reach out to customer support for assistance.
If you see a charge but don't have an active subscription, please check your email for any previous confirmations or reminders related to your account. If you still believe this charge is an error, reach out to our support team with relevant details, and they will assist you in resolving the issue.
If you are unable to receive a refund directly from Angel Squad, consider reaching out to their customer service team for further assistance. You might also explore escalating your request within Angel Squad’s support system for additional options. Additionally, reviewing your account details and any related policies may provide further insight into your situation.
If Angel Squad refuses to issue a refund, you may want to review their refund policy for further clarification on their procedures. Additionally, consider contacting their support team again for assistance or checking your account details to ensure all information is current and accurate.
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¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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