Billing can often take a backseat until an unexpected charge catches you off guard, such as an automatic subscription renewal. This guide is designed to help you navigate the refund process for Angela Hanford PhD's services, ensuring you understand who qualifies for a refund and the simple steps to request your money back efficiently. Our goal is to empower you with the information you need to manage your finances with confidence.
What You Should Prepare Before Applying For Refund
Account Information: Have your account details ready, including the email address associated with your account on drhanford.com.
Transaction ID: Locate and note the specific transaction ID from your purchase confirmation email.
Proof of Purchase: Keep a copy of your receipt or invoice that includes the date of purchase and details of the service.
Service Information: Clearly identify the service you are requesting a refund for, including the date of the session or module.
Refund Reason: Prepare a clear explanation of why you are requesting a refund, adhering to the refund policy stipulated on the website.
Contact Records: Document any communications you've had with Angela Hanford PhD or her team regarding the service or refund.
Bank or Payment Information: Have the payment method details accessible, including last four digits of the card used for payments, if applicable.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
5-10 working days
PayPal
3-5 working days
Bank Transfer
7-14 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Angela Hanford PhD
At Angela Hanford PhD, users have rights concerning the services and programs offered, which focus on psychological consulting and coaching. It is important for users to understand the circumstances under which they may be eligible for a refund. Refund eligibility at Angela Hanford PhD is determined by specific conditions related to the nature of services provided and the policies in place.
The following situations may qualify users for a refund:
Session Cancellation: If a user cancels a scheduled session more than 24 hours in advance, they may qualify for a refund for that session, in accordance with the cancellation policy.
Service Package Inquiries: Users who purchase a bundled service package may be eligible for a refund if they choose not to utilize any of the services within a specific timeframe, aligning with policy guidelines.
Program Discontinuation: If a program is canceled or rescheduled by Angela Hanford PhD, users might be eligible for a refund for any affected sessions or services that have not been provided.
Technical Issues: Users experiencing persistent technical issues that prevent them from accessing online services may qualify for a refund if they did not receive the services they paid for.
Each situation is evaluated individually, and users are encouraged to review the specific terms of service and reach out for clarifications about refunds to ensure all circumstances are appropriately considered.
Step-by-Step Process to Request Your Angela Hanford PhD Refund Like a Pro
Navigate to the bottom of the homepage and click on "Contact Us".
Choose the option to send an email to support@drhanford.com.
In your email, include your membership details and the date of the most recent charge.
Mention that the subscription renewed without notice and that you did not intend to continue your membership.
Double-check your message for accuracy and send it.
Wait for a confirmation email regarding your refund request.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your Apple ID at the top of the screen.
Tap Subscriptions.
Locate your subscription to Angela Hanford PhD and select it.
Scroll down and tap Report Problem.
Select "I want to request a refund".
Provide details about the issue, mentioning that the account was unused.
Submit your request.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the Menu icon (three horizontal lines) in the top left corner.
Go to Subscriptions and find your Angela Hanford PhD subscription.
Tap on the subscription to view details.
Scroll below and select Report a problem.
Choose Request a refund.
In the messaging section, mention that the subscription renewed without notice.
Send your request.
If you purchased through Roku:
Go to the Roku website and log into your account.
Navigate to the Manage Account section.
Select Billing from the menu.
Locate your subscription to Angela Hanford PhD.
Click on Request Refund.
In the message box, explain that the account was unused and that you wish to request a refund.
Submit your request for review.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I hope this message finds you well. I am writing to address a billing situation related to my account. Specifically, [describe reason].
I would like to request a refund of [Amount]. If applicable, I have attached documentation for your reference.
I kindly request a confirmation of this refund request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
The refund request has been submitted but not yet reviewed.
Your refund is in line for processing. Please allow up to 3 business days for evaluation.
Processing
The refund request is currently under review and being processed.
We are actively working on your refund request. Expect an update within 5 business days.
Refunded
The refund has been approved and the amount has been returned to your original payment method.
Your refund has been processed successfully! Check your account for the credited amount.
Partially Refunded
A portion of your refund request has been approved and issued.
You will see a partial refund credited back to your account shortly. The remaining amount may take longer.
Completed
The refund process has been fully completed.
All aspects of your refund are finalized. No further action is required on your part.
Canceled
The refund request has been canceled, either by you or our support team.
If you wish to pursue a refund again, please reach out to our support team.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Angela Hanford PhD, we value transparent communication and customer satisfaction. Here are some real user scenarios illustrating how clients have successfully claimed refunds in specific situations:
A client, after attending an initial consultation, realized they needed a different focus for their therapy sessions than they initially thought. They emailed Angela’s office to discuss their options and, after a brief conversation, received a full refund for their remaining pre-paid sessions, which were no longer feasible for their updated needs.
During a planned group workshop, a participant encountered unforeseen personal circumstances that prevented attendance. They promptly reached out to Angela’s support team, explaining the situation, and received a refund for their registration fee, as they had notified the office within the cancellation window.
A family who purchased a package of sessions for their child discovered that their school schedule had changed, making it impossible to continue with the therapy. After submitting a request through the client portal explaining this change, they successfully received a refund for unused sessions, which allowed them to reallocate their resources effectively.
After enrolling in a subscription-based online resource, a user realized the content was not aligning with their learning goals. They contacted customer support to discuss potential alternatives. Following this conversation, a refund was processed for the last monthly subscription fee, and the user felt supported in finding a better fit moving forward.
The Easiest Way to Get a Angela Hanford PhD Refund
If you're frustrated trying to get a refund from Angela Hanford PhD—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Angela Hanford PhD is designed to be straightforward and user-friendly. Below are specific methods to efficiently track the progress of your refund:
Email Updates: Look for refund status emails sent from support@drhanford.com. These emails include important details about your refund request, such as the initial reason for the refund and estimated timelines.
Account Dashboard: Log into your account at drhanford.com and navigate to the Order History section. Here, you’ll find a detailed status of all your transactions, including any refunds in process.
In-App Notifications: If you've used the mobile app, ensure that notifications are enabled. Refund updates and confirmations will be sent directly to your app, providing real-time alerts.
Billing Section: In your account settings under the Billing section, you can view pending refunds. This area offers insights into how long it has been since the refund was initiated and whether it is still processing.
Refund Progress Information: Each refund request comes with a unique tracking ID, which you can refer to in correspondence with the support team should you need more detailed updates.
Customer Support: If you're ever in doubt, reach out directly through the Contact Us link on the website. Customer support can provide additional information about your refund that may not be immediately visible online.
FAQ
If you forget to cancel your subscription on time, unfortunately, we are unable to provide refunds for the missed period. We recommend reviewing your account settings to familiarize yourself with the cancellation terms and timelines to avoid this in the future. If you have any further questions, feel free to reach out for assistance.
Refunds typically take 5 to 10 business days to process and appear in your account, depending on your bank's policies. Please allow time for your financial institution to update your records once the refund has been initiated. For any specific concerns about your refund, feel free to reach out directly.
If you notice a charge but do not have an active subscription, please first check your account for any previous subscriptions or trial periods that may still be active. If you cannot find any relevant information, we recommend reaching out to our customer support team for assistance in resolving the charge.
If you are unable to obtain a refund directly, consider reaching out to customer service again for further assistance or clarification on your request. You may also want to explore options for escalating your inquiry within Angela Hanford PhD's support system to ensure it receives the appropriate attention. Additionally, reviewing your account details and any related policies could provide more insight into your situation.
If a refund request is not approved, you may want to review the refund policy outlined on the website to ensure your request aligns with the specified criteria. Additionally, consider reaching out to customer support again for further clarification or assistance. It may also be helpful to double-check your account details to ensure everything is current and accurate.
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¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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