Navigating billing issues can often be a surprise when an unexpected charge arises, particularly with automatic subscription renewals. This guide is designed to provide you with a clear understanding of how refund processes work at Antilogy LLC, who qualifies for a refund, and the steps you need to take to request your money back swiftly. We aim to make this experience as seamless as possible, ensuring you have all the information you need to resolve any concerns effectively.
What You Should Prepare Before Applying For Refund
Order Number: Have your unique order number ready, which can be found in your confirmation email or on your account dashboard.
Transaction ID: Gather the transaction ID from your payment confirmation, which will aid in tracking your refund request.
Email Correspondence: Compile any relevant emails exchanged with Antilogy LLC regarding your order or service to reference previous communications.
Service Agreement: If applicable, have a copy of any service agreements or contracts that outline the purchase details and refund policy.
Product or Service Details: Document the specifics of the product or service you are requesting a refund for, including descriptions, purchase date, and any relevant details about the service provided.
Proof of Payment: Ensure you have proof of payment, such as a screenshot or PDF of the receipt, to affirm your transaction.
Reason for Refund: Clearly define the reason for your refund request, as this will assist in expediting the process.
Contact Information: Confirm that your contact information is up-to-date, including your email and phone number, to facilitate communication regarding your refund request.
Account Access: Be ready to log into your Antilogy LLC account, if applicable, to provide additional information as requested during the refund process.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
3-5 working days
PayPal
1-2 working days
Apple Pay
2-3 working days
Google Pay
2-3 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Antilogy LLC
At Antilogy LLC, users have specific rights regarding the services and products offered. Refund eligibility is primarily determined by the type of service or product transaction and the associated policies. Users may find themselves in various situations in which they could be eligible for a refund based on their account activities or service experiences.
Service Quality Issues: If a user experiences a significant mismatch between the service provided and the description or agreed specifications at the time of purchase, they might qualify for a refund. This includes instances where the service does not meet the projected standards outlined in the contract.
Service Delivery Delay: Users could be eligible for a refund if there are unexpected and considerable delays in service delivery beyond what was initially communicated. Timely fulfillment is a vital aspect of the service commitment.
Account Management Decisions: Users who decide to downgrade or upgrade their subscription may find that certain circumstances allow for adjustments in charges, potentially leading to a refund for the difference in service levels if applied within the permissible timeframe.
Billing Errors: In the event of a genuine billing discrepancy related to pricing or service levels, users might find they are eligible for a refund, provided the situation is based on documented evidence presented through their account history.
Cancellation Policies: Users who cancel their subscription in accordance with the outlined cancellation policy may have the right to receive a refund for any outstanding or unused service periods, depending on the specific terms related to their subscription type.
Step-by-Step Process to Request Your Antilogy LLC Refund Like a Pro
If you purchased through Antilogy LLC.com:
Visit the Antilogy Design website.
Scroll to the bottom of the page and click on the 'Contact Us' link.
Select the appropriate support category related to membership or subscription issues.
In the message box, clearly state that you are requesting a refund for your recurring service.
Mention that the subscription renewed without notice.
Emphasize that the account has been unused or not actively utilized.
Submit your request and keep an eye on your email for a response.
If you purchased through Apple:
Open the Settings app on your iOS device.
Tap on your Apple ID at the top of the screen.
Select 'Subscriptions'.
Find and tap on your Antilogy subscription.
Scroll down and select 'Report a Problem' or 'Cancel Subscription'.
Choose 'Request a Refund' and explain that the subscription renewed unexpectedly.
Emphasize the lack of notification prior to the renewal.
Submit your request for review.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the Menu icon (three horizontal lines) and select 'Subscriptions'.
Find your Antilogy subscription in the list.
Tap on it and select 'Cancel Subscription' (if applicable).
After canceling, go to 'Order History' within your account settings.
Find the transaction for your subscription, and tap on it.
Select 'Refund' and follow the prompts to explain why you are requesting a refund.
Highlight that you were unaware of the renewal date.
If you purchased through Roku:
Go to the Roku website or open your Roku device.
Log into your Roku account.
Navigate to the 'Manage subscriptions' section.
Locate your Antilogy subscription and click on 'Cancel Subscription'.
After cancellation, look for an option to 'Request a Refund'.
When prompted, explain that the service renewed without any advance notice.
Include any instances when the account was not utilized.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I am writing to address a billing situation regarding my account. [describe reason]
I would like to request a refund in the amount of [Amount].
If applicable, I have attached relevant documentation to support my request.
I kindly ask for confirmation of this request within 3-5 business days.
Thank you for your attention to this matter. If you need to reach me, my phone number is [Your Phone Number].
Sincerely,
[Your Name]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is awaiting review.
This stage can take up to 5 business days. Please be patient as we process your request.
Processing
Your refund request is currently being reviewed and processed.
You will receive a notification once your refund has been approved or if further information is needed.
Refunded
The refund has been successfully processed and your payment has been returned.
You should see the funds back in your account within 3-5 business days depending on your bank.
Partially Refunded
A portion of your order has been refunded based on the return policy.
You will receive details of what was refunded and any remaining balance you need to settle.
Completed
Your refund process is complete, and no further action is required.
Thank you for your patience! If you have any questions, feel free to contact support.
Canceled
Your refund request has been canceled, either by you or by our team.
Please check your email for details regarding the cancellation or reach out for further information.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Antilogy LLC, our customers enjoy a range of design and marketing services tailored to their needs. However, occasionally, situations arise that necessitate refunds. Here are some realistic scenarios where users successfully claimed refunds:
Service Modification Request: A user initially subscribed to a premium design package but later realized they only needed basic features. After a quick consultation with support, they successfully adjusted their plan and received a refund for the difference in pricing for the unused premium weeks.
Project Scope Changes: A client working on an ongoing branding project decided to modify their requirements mid-project. After discussing the adjustments with their assigned designer, they were able to get a partial refund for the elements that were no longer relevant, helping them realign their budget.
Subscription Cancellation within the Grace Period: A user who had a monthly subscription to a marketing newsletter realized they needed to temporarily suspend their service due to budget constraints. They contacted customer support before the next billing cycle and successfully claimed a refund for the upcoming month, allowing them to reallocate funds while remaining a loyal customer.
Payment Processing Issue: A customer attempted to upgrade their service but encountered a glitch during the transaction process. After reaching out to Antilogy LLC support, they received a prompt resolution, including a refund for the erroneous charge, and were able to complete their desired upgrade seamlessly afterwards.
The Easiest Way to Get a Antilogy LLC Refund
If you're frustrated trying to get a refund from Antilogy LLC—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Antilogy LLC is streamlined for your convenience. Follow these steps to stay updated:
Email Notifications: Check your email for updates regarding your refund. Antilogy LLC sends notifications at key stages of the refund process, so keep an eye out for messages from support@antilogydesign.com.
Account Dashboard: Log in to your Antilogy LLC account and navigate to the Order History section. Here, you can view the status of your refund request, including any notes or updates from our support team.
Billing Section: Within your account settings, visit the Billing section to see detailed information about your transactions, including any refunds that have been initiated.
In-App Notifications: If you’re using our mobile app, check the notifications section. You'll receive real-time updates about your refund status as it progresses through our processing system.
Customer Support Chat: If you need additional information or have specific questions, utilize the live chat feature on our website. Our support team can provide you with up-to-the-minute details about your refund status.
FAQ
Refunds for missed cancellations are generally not provided as per our policy. We recommend reviewing your subscription settings and cancellation deadlines to manage your account effectively. If you have further questions, feel free to reach out to our support team for assistance.
Refunds typically take between 5 to 10 business days to process, depending on your bank or payment provider's policies. Once the refund is initiated from our side, you should see the funds reflected in your account within this timeframe.
If you see a charge but do not have an active subscription, please first check your account for any previous subscriptions or trials that may still be active. If you do not find any subscription-related activity, contact our customer support team with your transaction details for further assistance in resolving the issue.
If you're unable to secure a refund directly through Antilogy LLC, consider reaching out to their customer service team again for further assistance. You may also look into escalating your inquiry within their support system to ensure it receives appropriate attention. Additionally, reviewing your account details may provide insights into your situation.
If Antilogy LLC refuses to issue a refund, you may want to carefully review their refund policy for any relevant guidelines or specific conditions that apply to your situation. Additionally, consider reaching out to their customer support team again to seek clarification or to confirm any details regarding your request. It's also a good idea to check your account details for any updates or notifications related to your refund status.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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