It's not uncommon for users to overlook billing details until an unexpected charge surprises them, especially with subscriptions that renew automatically. This guide is designed to help you understand how refunds work for Anxiety Solution: Calmer You, including eligibility criteria and the straightforward steps to request your money back swiftly. We aim to provide clear and practical information to assist you throughout the refund process, ensuring you feel confident and supported.
What You Should Prepare Before Applying For Refund
Account Information: Ensure you have your account login details ready, including your email address associated with your Calmer You account.
Transaction ID: Locate the unique transaction ID for your purchase, found in your confirmation email or in your account purchase history.
Purchase Date: Note the date of the original purchase to confirm it falls within the refund policy timeframe.
Subscription Details: If applicable, gather information about your subscription plan, including start date and payment frequency.
Reason for Refund: Prepare a brief explanation detailing the reason for your refund request to assist the support team.
Screenshots or Documentation: Collect any relevant screenshots or documentation that support your refund request, such as errors encountered in the app.
Follow-Up Email: Be ready to send a follow-up email if necessary, outlining your refund request and including all gathered information for clarity.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
5-7 working days
PayPal
3-5 working days
Apple Pay
3-5 working days
Google Pay
3-5 working days
Note: *Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Anxiety Solution: Calmer You
At Anxiety Solution: Calmer You, we strive to provide our users with seamless access to mental health support through our subscription-based service. Eligibility for refunds is dependent on your subscription status and the specific circumstances surrounding your use of our services. Understanding these situations can help you navigate your account management effectively.
Below are scenarios that may qualify for a refund or billing adjustment:
Unfulfilled Services: If you experience any technical issues that result in a failure to access content you have paid for, you may be eligible for a refund related to that specific billing cycle.
Trial Periods: If you have signed up for a free trial and decide the service does not meet your needs before the trial ends, you might not incur any charges, thus not being eligible for a refund.
Account Mismanagement: If your account is accidentally upgraded or you are charged for services you did not intend to access, there may be a basis for requesting a refund for that particular charge.
Subscription Cancellation: If you cancel your subscription in accordance with our cancellation policy but notice a charge during the processing period, you may inquire about the potential for a refund for that charge.
Change in Personal Circumstances: In situations where you are unable to use the service due to significant life changes (e.g., health issues), you may wish to discuss your options, which might include eligibility for a refund.
We encourage users to reach out to our support team for any questions regarding specific billing situations or to clarify subscription details. Our goal is to ensure that your experience with Anxiety Solution: Calmer You is positive and supportive.
Step-by-Step Process to Request Your Anxiety Solution: Calmer You Refund Like a Pro
If you purchased through Anxiety Solution: Calmer You.com:
Visit the Anxiety Solution website and log into your account.
Navigate to the Account Settings section.
Click on Billing to view your subscription details.
Locate the Request Refund option and select it.
Fill out the refund request form, mentioning that the subscription renewed without notice.
Submit the form and check your email for any follow-ups or confirmation.
If you purchased through Apple:
Open your Settings app on your iPhone or iPad.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on Anxiety Solution: Calmer You.
Choose Cancel Subscription.
After canceling, go back to Settings and open App Store.
Tap on your profile picture in the top right corner, then select Purchased.
Locate the subscription and scroll down to Report a Problem.
Select the issue type, emphasizing that the account was unused, and tap Submit.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the menu icon (three horizontal lines) in the top left corner.
Select Subscriptions.
Find Anxiety Solution: Calmer You and tap it.
Tap Cancel Subscription.
Go to the Help Center within the app, then select Request a Refund.
Select the relevant subscription and highlight that it renewed unexpectedly.
Submit your refund request and keep an eye on your email for updates.
If you purchased through Roku:
Power on your Roku device and navigate to the Home screen.
Scroll to Streaming Channels and select Manage Subscription.
Locate Anxiety Solution: Calmer You in your active subscriptions.
Click on Cancel Subscription.
Visit the Roku website and sign in to your account.
Go to Orders and purchases, find the transaction for your subscription, and select Request a Refund.
Emphasize that this was an auto-renewal that you did not anticipate.
Follow the prompts to complete your refund request.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Anxiety Solution: Calmer You for Refund
I would like to request a refund in the amount of [Amount].
Attached you will find the relevant documentation for your review, if applicable.
I kindly request confirmation of this refund within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is awaiting review.
Please allow up to 3 business days for your request to be processed.
Processing
Your refund is being reviewed and verified by our team.
This stage may take up to 5 business days, depending on the nature of the request.
Refunded
Your refund has been approved and processed successfully.
You should see the funds back in your account within 3-5 business days.
Partially Refunded
A portion of your requested refund has been approved.
For course content already accessed, a partial refund will reflect in your account shortly.
Completed
Your refund transaction is complete and closed.
You will receive a confirmation email stating that your refund is finalized.
Canceled
Your refund request has been canceled either by you or our support team.
If you believe this was an error, please contact our support for assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
In the journey to manage anxiety, users of Anxiety Solution: Calmer You may encounter situations where a refund is warranted. Below are some realistic scenarios highlighting successful refund claims:
Subscription Change:** A user realized midway through their subscription that they needed a different plan to better suit their evolving needs. After reaching out to customer support for clarification about their options, the user successfully downgraded to a more suitable plan and received a prorated refund for the remaining days on their original plan.
Trial Cancellation:** A user signed up for a free trial of the app but found that they were unable to engage with the content due to a busy schedule. Before the trial period ended, they decided to cancel their subscription. Upon contacting support for confirmation, the user received a refund for a small initial fee charged during the activation of the trial.
Service Interruption:** A user faced a temporary service interruption that prevented them from accessing the app for several days. After inquiring about the disruption, they were informed it was a technical issue. As a gesture of goodwill, Anxiety Solution: Calmer You processed a refund for the affected subscription period, ensuring the user felt valued and acknowledged.
Trial Conversion Confusion:** A user accidentally rolled into a paid subscription after their free trial. They quickly contacted support, explaining their situation and expressing their intention to remain trial-based. The team clarified the circumstances and agreed to refund the subscription fee, allowing the user to continue exploring the app during the trial period without charge.
The Easiest Way to Get a Anxiety Solution: Calmer You Refund
If you're frustrated trying to get a refund from Anxiety Solution: Calmer You—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Anxiety Solution: Calmer You is straightforward and efficient. By leveraging the tools and communication methods available, you can stay updated on the progress of your refund seamlessly.
Check Your Email: Anxiety Solution: Calmer You sends automatic email notifications regarding your refund status. Look for emails with the subject line "Refund Update" that detail any changes or confirmations related to your refund.
Visit the Account Dashboard: Logging into your account on the Anxiety Solution: Calmer You website allows you to access your account dashboard, where you can find a dedicated section for order history that includes all past transactions and their refund status.
Use the Mobile App: If you’re using the Calmer You mobile app, navigate to the billing section within your profile. Here, you can view current and past orders, including any pending refunds.
Monitor In-App Notifications: Enable push notifications for the Calmer You app to receive real-time updates about your refund. This will ensure that you are notified immediately when your refund progresses through different stages.
Contact Support for Details: If you need more specific information about your refund, don’t hesitate to reach out to the customer support team through the app’s support section or the website. They can provide detailed insights into the status of your refund process.
FAQ
If you forgot to cancel your subscription on time, we generally adhere to our refund policy, which may not allow for refunds in this situation. However, we encourage you to reach out to our support team directly to discuss your circumstances, as they may be able to provide assistance or options.
Refund processing times can vary depending on your bank or payment provider. Generally, once a refund is processed, it may take 5 to 10 business days to appear in your account. Please allow this time frame for the funds to reflect.
If you see a charge but don't have an active subscription, please first check your account status within the app to verify your subscription details. If everything appears correct and you require further assistance, reach out to our customer support team with your transaction information, and they will help you resolve the issue.
If you're unable to receive a refund directly, consider reaching out to Anxiety Solution: Calmer You's customer service again for further assistance. You may also explore escalating your issue within their support channels or reviewing your account details for additional insights on your request.
If Anxiety Solution: Calmer You has not issued a refund, it's advisable to carefully review the refund policy to understand the specific conditions that apply. You can also reach out to their customer support team again for further clarification or assistance. Additionally, checking your account details and transaction history may provide more insight into your request.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
Comments (0)