Navigating billing can be overwhelming, especially when unexpected charges arise, such as unanticipated subscription renewals. This guide is designed to help you understand how refunds work with Aon Student Insurance. We'll outline who is eligible for refunds and provide a clear, step-by-step process to request your money back efficiently. Whether you need assistance or simply want to stay informed, this resource is here to help you throughout your refund journey.
What You Should Prepare Before Applying For Refund
Policy Number: Have your Aon Student Insurance policy number ready, as it is essential for identifying your account.
Proof of Payment: Gather any receipts or confirmation emails that demonstrate your payment for the insurance premium.
Bank Details: Prepare your bank account information where you want the refund to be processed.
Completed Refund Form: Fill out the specific refund request form provided on the Aon website or contact customer support for guidance.
Medical Documentation: If applicable, include any medical reports or documents that justify your refund request.
Cancellation Confirmation: If you are seeking a refund due to cancellation, ensure you have the cancellation confirmation from Aon Student Insurance.
Communication Records: Keep copies of any correspondence with Aon regarding your insurance and refund, including emails and chat transcripts.
Personal Identification: Have a copy of your ID or passport ready to verify your identity if needed.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
5-7 working days
Direct Debit
3-5 working days
Bank Transfer
7-10 working days
PayPal
3-5 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Aon Student Insurance
When using Aon Student Insurance, users have certain rights regarding their insurance policies, including the potential for refunds in specific circumstances. Aon Student Insurance offers health insurance tailored for students, providing essential coverage during their studies. Refund eligibility often relates to situations surrounding policy changes, coverage adjustments, and specific administrative requests.
Policy Cancellation: If a user cancels their insurance policy within a designated cancellation period, they may qualify for a refund of the unused premium amount.
Change in Coverage Needs: Students who experience a change in their status, such as leaving their study program or transferring schools, might be eligible for a prorated refund based on the effective date of the policy change.
Administrative Errors: In rare cases, users may request a review for refunds if there are administrative discrepancies related to their account, which will be evaluated based on Aon's internal policies.
Overpayment Situations: If there are instances of overpayment, users may inquire about the possibility of receiving a refund for the excess amount.
Coverage Eligibility: Users who discover they are ineligible for certain aspects of coverage after enrollment may explore options for refunds based on their specific circumstances.
It is important for users to consult directly with Aon Student Insurance customer service for personalized guidance regarding their situation and to understand the specific procedures for requesting any eligible refunds.
Step-by-Step Process to Request Your Aon Student Insurance Refund Like a Pro
If you purchased through Aon Student Insurance website:
Find the Aon purchase and select 'Request a Refund.'
In your message, mention that the subscription renewed without notice and emphasize that the service was not used.
Submit your refund request.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Aon Student Insurance for Refund
Script
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Subject: Refund Request – Aon Student Insurance Account [Your Email]
Dear Aon Student Insurance Team,
I hope this message finds you well.
My name is [Your Name], and I am contacting you regarding a billing situation on my account. [describe reason]
As a result, I would like to request a refund in the amount of [Amount]. If applicable, I have attached any relevant documentation for your review.
I would appreciate your confirmation of this request within 3-5 business days.
Thank you for your attention to this matter. If you need any further information, please do not hesitate to contact me at [Your Phone Number].
Best regards, [Your Name]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been submitted and is awaiting review.
You will be notified once the review is complete, usually within 3-5 business days.
Processing
Your refund is currently being processed by Aon Student Insurance.
Expect the refund to be completed within 5-10 business days.
Refunded
The full amount of your refund has been issued.
Check your original payment method for the refunded amount within 2-3 business days.
Partially Refunded
A portion of your refund has been issued, but not the full amount.
You will receive the remaining balance based on the resolution of your request.
Completed
The refund process is complete, and any issued funds have been processed.
You should see the funds in your account and the case is closed.
Cancelled
Your refund request has been cancelled, either by you or by Aon Student Insurance.
No funds will be issued. You can reapply if necessary.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Aon Student Insurance, users often encounter various situations that lead to refund claims. Here are some realistic scenarios where users successfully navigated the refund process:
A student decided to switch from a comprehensive health plan to a basic coverage option after realizing their healthcare needs were less extensive than anticipated. They contacted Aon Student Insurance to update their account, and after confirming the plan change, they received a refund for the difference in premium amounts for the remaining duration of their plan.
During the enrollment period, a user accidentally purchased a policy meant for the previous academic year. Upon discovering the mistake, they reached out to Aon Student Insurance customer service. After verifying the correct coverage dates, they received a prompt refund for the erroneous charge.
A user moved to a different country for an internship and needed to cancel their current Aon Student Insurance policy. Following their cancellation request, the user provided the necessary documentation to confirm their departure. Aon processed their request and issued a refund for the unused portion of their policy.
A student was initially enrolled in an annual subscription but later decided to enroll in a semester plan that better fit their academic schedule. After discussing the change with Aon’s support team and completing the necessary paperwork, they successfully received a refund for the difference in payment for the remaining months on their annual policy.
The Easiest Way to Get a Aon Student Insurance Refund
If you're frustrated trying to get a refund from Aon Student Insurance—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Aon Student Insurance is straightforward and efficient. Follow these specific tips to stay updated on your refund progress:
Check Your Email: Aon Student Insurance communicates refund updates directly to your registered email address. Look for notifications with subject lines including "Refund Status Update"—these will provide essential information on where your refund stands.
Use the Aon Mobile App: If you have the Aon Student Insurance app, navigate to the "Billing" section. Here, you can quickly view your refund status and any related notifications directly from your mobile device.
Log into Your Account Dashboard: Access your account on the Aon Student Insurance website and go to the "Order History" section. This area will display all your transactions, including pending refunds, along with timestamps and expected processing times.
Visit the Billing Section: Under your account settings, the "Billing" section will provide a detailed breakdown of all payments and refunds. You can see if your refund is approved, in process, or completed.
Contact Customer Support: If you have any questions about your refund status, use the integrated chat feature or submit a ticket through the "Help" section in your account dashboard. Customer support can provide real-time updates on your refund status.
FAQ
If you forgot to cancel your Aon Student Insurance policy on time, refunds may not be possible as policies typically operate under strict cancellation deadlines. We recommend reviewing your policy terms or contacting customer support for specific guidance and to explore any available options.
Refund processing times can vary but typically take between 4 to 6 weeks to appear in your account. This duration depends on various factors including your financial institution’s processing speed. For specific inquiries, it's advisable to reach out to Aon Student Insurance customer support.
If you see a charge but do not have an active subscription, please first check your email for any confirmation of a subscription or service related to Aon Student Insurance. If you still believe there is an error, we recommend reaching out to our customer service team with your transaction details for further assistance.
If you are unable to secure a refund directly from Aon Student Insurance, consider reaching out to their customer service team again for further clarification on your case. You may also explore escalating your concern within their support system to ensure that your request is reviewed by a different representative. Additionally, reviewing your account details and any communication for missed information might provide insights into your refund request.
If Aon Student Insurance denies your refund request, consider reviewing their refund policy for specific guidelines and eligibility criteria. You may also reach out to their support team again for clarification on the decision, or ensure your account details are accurate and up to date to facilitate potential eligibility for any refunds.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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