Many users only consider billing when they encounter an unexpected charge, often related to automatic subscription renewals. This guide is designed to clarify how the refund process works for App Foundry S.L (bravostudio.app), outlining who is eligible and providing step-by-step instructions to ensure you can request your funds back efficiently. With this helpful information at your fingertips, navigating refunds will be a smoother experience.
What You Should Prepare Before Applying For Refund
Order Confirmation Email: Keep the original order confirmation email sent by App Foundry S.L to verify your purchase.
Transaction ID: Locate your unique transaction ID from the confirmation email or your account history.
Account Information: Ensure you have your account details ready, including the email associated with your App Foundry S.L account.
Reason for Refund: Clearly outline the reason for your refund request, as specific details may expedite processing.
Purchase Date: Provide the date of the original purchase for reference.
Proof of Service Issues: If applicable, gather any screenshots or evidence illustrating issues experienced with the service.
Subscription Details: If you are seeking a refund related to a subscription, include your subscription plan details and renewal date.
Contact Information: Make sure to provide a valid phone number or alternative email in case follow-up is necessary.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
5-7 working days
PayPal
3-5 working days
Apple Pay
5-10 working days
Google Pay
3-7 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from App Foundry S.L
At App Foundry S.L (bravostudio.app), we understand that situations may arise where users need clarification regarding refunds. Our focus is on providing users with a seamless experience, and accordingly, we outline specific circumstances that may impact your eligibility for a refund. Please note that each situation is considered on a case-by-case basis to ensure fairness and transparency.
The following scenarios might qualify you for a refund:
Service Downtime: If there has been significant downtime or a failure of the services that affects your ability to utilize the app as intended, you might be eligible for a refund for the impacted period.
Subscription Tier Changes: If you inadvertently experienced a change in your subscription tier that did not align with your preferences or account management decisions, you may want to inquire about possible adjustments that could include a refund.
Functionality Issues: Should the services provided not meet the expected features as described and this has persistently affected your usage, it may be worthwhile to assess eligibility for a refund based on the specific nature and duration of the issue.
Payment Processing Errors: Instances where payment processing has not reflected the correct charges for your subscription or services, upon review, may result in eligibility for a refund for the discrepancy.
We recommend reviewing your account and subscription details, and contacting our support team for further guidance tailored to your situation. We are committed to assisting you in determining your eligibility as per our guidelines.
Step-by-Step Process to Request Your App Foundry S.L Refund Like a Pro
If you purchased through bravostudio.app:
Visit the bravostudio.app website.
Log in to your account using your credentials.
Go to the Account Settings section.
Locate the Billing section.
Find the Subscription Details related to your membership.
Look for the Request Refund option and click on it.
In the refund request form, include a brief note like:
Mention that the subscription renewed without notice.
Emphasize that the account was unused.
Submit the refund request.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the menu.
Select Subscriptions.
Find your Bravo Studio subscription.
Tap on Cancel Subscription (this may be required to initiate the refund).
Navigate to the App Store and tap on your profile picture.
Select Purchased.
Locate the Bravo Studio app and tap on Report a Problem.
Select Request a Refund and fill out the form, noting:
Specify that you were not aware of the renewal.
Indicate that you did not use the service.
Submit the request.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the menu icon (three horizontal lines) in the top-left corner.
Select Account.
Navigate to the Purchase History.
Find your Bravo Studio purchase and tap on it.
Tap on Report a Problem.
Select Request a Refund.
In your message, consider saying:
Point out that the renewal occurred unexpectedly.
State that you did not utilize the subscription.
Submit the request.
If you purchased through Roku:
Go to the Roku website and log in to your account.
Navigate to your Account settings.
Select Manage Your Subscriptions.
Find your Bravo Studio subscription and select it.
Look for the Cancel Subscription option.
After cancellation, submit a request via their Contact Support link.
Write in your message:
Note that the subscription renewed without prior notification.
Explain that the service was not in use during the subscription period.
Submit your request for a refund.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I am writing to bring to your attention a billing situation regarding my account. The details are as follows:
[describe reason]
I would like to request a refund in the amount of [Amount]. I have attached any relevant documentation to assist with this request.
I would appreciate it if you could confirm the status of my request within 3-5 business days.
Thank you for your attention to this matter.
Best regards,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is under review.
You will be notified once your request is processed, typically within 3-5 business days.
Processing
Your refund is currently being processed by our team.
This may take up to 7 business days as we ensure the refund is correctly applied.
Refunded
Your refund has been completed and the amount has been credited back.
You should see the amount reflected in your account within 3-5 business days.
Partially Refunded
A portion of your total refund has been issued based on your request.
The remaining amount may not be refundable, and you'll receive further details in your confirmation email.
Completed
Your refund process is complete, and all transactions are finalized.
You can review your updated account balance and transaction history for confirmation.
Canceled
Your refund request has been canceled at your request or due to policy.
If you have questions, please contact our support for assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At App Foundry S.L, users frequently engage with various digital products and subscription services, which may occasionally lead to refund requests. Here are some realistic scenarios illustrating how users successfully claimed refunds.
Subscription Overlap: A user mistakenly subscribed to two different plans while exploring features. Upon realizing the duplication, they contacted support to clarify their account status and received a prompt refund for the extra subscription, ensuring they only paid for one plan.
Feature Misunderstanding: A customer signed up for a subscription believing it included a specific feature that was, in fact, part of a higher tier. After reaching out to customer service for clarification, they were offered a refund for the subscription they intended to cancel, helping them switch to the plan that better suited their needs.
Account Accessibility Issues: A user encountered technical difficulties accessing their account shortly after subscribing. After reporting the issue and providing feedback on their experience, they received a full refund since they couldn’t utilize the service as intended during that time.
Service Downtime: During a scheduled maintenance period, a user found they were unable to access the service they subscribed to. After submitting a query about the downtime, they were informed about the refund policy for the affected time frame and received a refund for the subscription fee, reflecting their inconvenience.
The Easiest Way to Get a App Foundry S.L Refund
If you're frustrated trying to get a refund from App Foundry S.L—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status efficiently with App Foundry S.L ensures you stay informed about the progress of your transaction. With dedicated tools and clear communication channels, you can easily keep an eye on your refund.
Email Notifications: Keep an eye on your inbox for automated refund updates from App Foundry S.L. Emails will contain important information regarding the status of your refund and any next steps you may need to take.
In-App Notifications: If you use the Bravo Studio mobile app, check the notifications section for real-time updates about your refund. This feature provides instant access to any changes or confirmations related to your refund request.
Account Dashboard: Visit your account dashboard by logging into your App Foundry S.L profile. Navigate to the billing section, where you will find a detailed history of your transactions and their current refund status.
Order History: In your account settings, scroll down to the order history section to view specific orders that are eligible for a refund. Here, you can check the latest updates regarding refund progression.
Progress Updates: App Foundry S.L provides transparent information about each stage of your refund process, including when the refund has been initiated, processed, and completed. Make sure to review any updates carefully for estimated timelines.
Help Center Resources: Don’t forget to refer to the Help Center on the App Foundry S.L website for additional guidance on refunds. It contains FAQs and user manuals that can help clarify the process further.
FAQ
If users forget to cancel their subscription on time, refunds are typically not issued for the period already billed. It's always best to review the cancellation policy for specific details, and consider reaching out to customer support for assistance regarding your situation.
Refunds from App Foundry S.L typically take 5 to 10 business days to process, depending on your financial institution. Processing times may vary, so it's advisable to check with your bank for specific timelines once the refund has been issued.
If you notice a charge but do not have an active subscription, please first check your account settings to verify your subscription status. If everything appears correct, contact our support team with your transaction details, and they will assist you in resolving the issue.
If you're unable to obtain a refund directly from App Foundry S.L, consider reaching out to customer service again for further assistance. You might also explore options for escalating your inquiry within their support system, or reviewing your account details to ensure all information is accurate and up to date.
If App Foundry S.L refuses to issue a refund, consider reviewing their refund policy to ensure you have all necessary information. You may also want to contact their support team again for clarification on your situation or check your account details to confirm the specifics of your purchase.
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¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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