It’s not uncommon to overlook billing details until an unexpected charge catches your attention, such as an automatic subscription renewal. This guide is designed to help you navigate the refund process with Approved Credit, detailing how their refunds work, who is eligible, and the steps to efficiently request your money back. Our goal is to empower you with the information you need for a smooth and straightforward refund experience.
What You Should Prepare Before Applying For Refund
Account Information: Ensure you have your Approved Credit account number and open status readily available.
Transaction ID: Collect the specific transaction ID related to the service or product for which you are requesting a refund.
Detailed Reason for Refund: Prepare a clear and concise explanation as to why you are seeking a refund; this may include specific issues encountered with the service.
Proof of Payment: Have a copy of the receipt or bank statement showing the charge made to Approved Credit.
Communication Records: Gather any email correspondence or customer support tickets related to your transaction or refund request.
Timeframe Compliance: Verify that your refund request is within the stipulated time frame as provided in Approved Credit's refund policy.
Service Agreement: Review and retain a copy of any service agreement or terms of service that may pertain to your refund eligibility.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
3-5 working days
PayPal
1-3 working days
Bank Transfer
5-7 working days
Debit Card
3-5 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Approved Credit
At Approved Credit, users are provided with a range of credit-related services and tools to help manage their financial health. Understanding your eligibility for refunds within these services is key to effectively managing your account. Users may find themselves in various scenarios regarding subscription services or account management that could qualify for a refund.
Cancellation of Subscription Services: If you have recently canceled a subscription service with Approved Credit, you might be eligible for a refund for the unused portion of your subscription period. Ensure you check the specific cancellation terms associated with your service plan.
Account Management Queries: Users might find situations where they have mistakenly purchased a service not aligned with their needs. In such cases, reviewing the terms of service may reveal options for refund eligibility based on the nature of the request or service not utilized.
Technical Issues: If you encounter technical difficulties that prevent you from accessing features of your service, this may impact your service experience. Communication regarding these issues may lead to discussions about eligibility for prorated refunds if the service was interrupted for an extended time.
Promotional Adjustments: If you signed up during a promotional period and the conditions were not properly applied to your account—such as discounts or credits—you might explore refund options related to those discrepancies, following the outlined promotional practices of Approved Credit.
For any questions regarding your account status or the eligibility of refunds, it is advisable to contact customer support for clarification and guidance tailored to your specific circumstances.
Step-by-Step Process to Request Your Approved Credit Refund Like a Pro
If you purchased through ApprovedCreditNY.com:
Visit approvedcreditny.com and log into your account.
Navigate to the Account Settings section.
Select Billing History to view your transactions.
Locate the specific transaction related to your membership or service.
Click on the Request Refund option next to the transaction.
Fill out the refund request form, mentioning that the subscription renewed without prior notice.
Include details about your account usage, emphasizing that the account was unused since the last renewal.
Submit the form and wait for a confirmation email.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top.
Select Subscriptions.
Find the Approved Credit membership in your list and tap on it.
Scroll down and select Report a Problem.
Choose Billing Issues from the list of problems.
Mention that the subscription renewed without notice and request a refund.
Submit the report and wait for a response from Apple.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the Profile Icon in the top right corner.
Select Payments & Subscriptions.
Tap on Subscriptions.
Find your Approved Credit membership and select it.
Click on Manage and then choose Request a Refund.
Mention that the subscription renewed without notice and that your account was not used.
Complete the steps to submit your refund request.
If you purchased through Roku:
Visit my.roku.com and sign in to your account.
Select Manage Your Subscriptions.
Find your Approved Credit subscription from the list.
Click on Unsubscribe to cancel the subscription.
Visit the Help Center on the Roku website.
Find the specific link to submit a refund request.
Mention that you canceled the subscription and that there was no notice prior to renewal.
Fill in the necessary details and submit your request.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I would like to request a refund in the amount of [Amount].
If applicable, I have attached the relevant documentation for your review.
I would appreciate your confirmation of this request within 3-5 business days.
Thank you for your attention to this matter.
Best regards, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund has been initiated but is awaiting approval.
This status indicates that your request has been received, and processing will begin shortly. Expect a decision within 3-5 business days.
Processing
Your refund is currently being processed.
The refund is actively being worked on. Depending on the payment method, it may take 3-7 business days to complete.
Refunded
The refund has been successfully completed.
The funds have been credited back to your account. Please check your statement for confirmation.
Partially Refunded
A portion of your refund request has been processed.
You will receive a partial refund. The remaining amount may be held for review or needs further action.
Completed
All refund processes have been finalized.
Your refund process is finished. If applicable, ensure that the funds reflect in your account.
Canceled
The refund request has been canceled.
If you believe this is an error, please contact our support team to resolve the issue.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Approved Credit, we understand that sometimes circumstances can lead to the need for refunds. Here are a few scenarios where users successfully claimed refunds while engaging with our services:
Subscription Plan Downgrade: A user decided to downgrade their subscription plan after realizing they didn’t need as many features anymore. After contacting customer support to clarify the billing for the upcoming cycle, they were able to successfully receive a refund for the difference in fee between the plans.
Accidental Upgrade: A user mistakenly upgraded to a larger plan while exploring their options. Upon realizing the error, they reached out to our support team, who guided them through the refund process for the difference in charges as the plan change hadn’t yet taken effect.
Billing Cycle Confusion: A user was unclear about the billing cycle and accidentally renewed their subscription two weeks before it was set to renew. After explaining the situation, they were granted a refund for the early renewal charge as a gesture of goodwill from our customer service team.
Service Interruption: A user experienced unexpected downtime with their account services and, after reporting the issue, they were compensated with a refund for the duration of the service interruption, ensuring they felt valued and understood during the inconvenience.
The Easiest Way to Get a Approved Credit Refund
If you're frustrated trying to get a refund from Approved Credit—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Approved Credit is straightforward and efficient. To ensure you stay informed about your refund process, utilize the following methods specific to Approved Credit's system:
Email Updates: Keep an eye on your registered email. Approved Credit sends timely updates regarding your refund status. Look for emails with subject lines including "Refund Process Update" or similar terms to find essential information.
In-App Notifications: If you're using the Approved Credit mobile app, make sure to enable notifications. You'll receive instant alerts about any changes to your refund status, allowing you to act quickly if needed.
Account Dashboard: Log into your account on the Approved Credit website and navigate to the Order History section. Here, you can view detailed information about each transaction, including current refund statuses.
Billing Section: Within your account settings, the Billing section provides insights into pending and processed refunds. Check this area for specific timelines and amounts associated with your refund.
Referral to Customer Support: If you have any questions regarding your refund, the customer support section in your account dashboard can help. You can submit a request directly or view FAQs related to refunds to find immediate answers.
FAQ
Refunds for subscriptions are typically governed by the terms agreed upon at the time of signup. If you forgot to cancel before the renewal date, it's best to contact customer support directly to discuss your situation, as they may offer assistance or options based on your account circumstances.
Refund processing times can vary depending on your bank or financial institution, but it generally takes 5 to 10 business days for the refund to appear in your account after it has been processed. Keep in mind that weekends and holidays may extend this time frame. For the most accurate updates, it's best to check with your bank directly.
If you notice a charge but do not have an active subscription, we recommend checking your email for any communication regarding new subscriptions or trials. If you still need assistance, please reach out to our customer support team with the details of the charge, and they will help you resolve the issue.
If you are unable to obtain a refund directly from Approved Credit, consider reaching out to customer service again for further assistance. You might also explore escalating your inquiry within their support system to gain additional insights. Additionally, reviewing your account details could provide clarity on the situation.
If Approved Credit refuses to issue a refund, you may want to review their refund policy for specific terms and guidelines. Additionally, consider reaching out to their customer support team again for further clarification on the decision. It can also be helpful to check your account details for any relevant information that might assist in resolving the matter.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
Comments (0)