It's not uncommon for users to overlook billing details until an unexpected charge catches their attention—perhaps an automatic renewal of a subscription. This guide is designed to provide clarity on how refunds work with Artisan Property Management, detailing eligibility criteria and the straightforward steps you can take to request a refund efficiently. Whether you're seeking assistance for a recent transaction or want to understand the process better, we are here to help you navigate these waters with ease.
What You Should Prepare Before Applying For Refund
Lease Agreement: Have your signed lease agreement ready for reference.
Proof of Payment: Gather documentation showing payment, such as bank statements or receipts.
Identification: Prepare a copy of your government-issued ID for verification purposes.
Refund Request Form: Complete the specific refund request form provided by Artisan Property Management.
Correspondence Records: Keep records of any communication with Artisan Property Management regarding the issue prompting the refund.
Transaction ID: Ensure you have the specific transaction ID related to your payment for quick reference.
Property Address: Clearly note the property address associated with your lease.
Reason for Refund: Prepare a clear explanation for the refund request, detailing any issues encountered.
Inspection Report: If applicable, include any inspection reports that support your claim for refund.
Photos or Videos: Collect any multimedia evidence that helps substantiate your refund request.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
ACH Transfer
5-7 working days
Online Payment Portal
3-5 working days
Cash Payment
7-10 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Artisan Property Management
At Artisan Property Management, we are committed to providing quality property management services, and we understand that sometimes situations arise that may prompt inquiries regarding eligibility for refunds. Our approach focuses on ensuring customer satisfaction while also maintaining clarity in our billing policies. Below, we outline specific circumstances under which users may qualify for a refund based on their unique situations and account management needs.
Security Deposit Refunds: Tenants may be eligible for a refund of their security deposit, or a portion thereof, pending the completion of the rental agreement terms, including inspections for damages and unpaid fees.
Rental Payment Adjustments: Should there be discrepancies related to rental adjustments due to negotiated terms or early payment discounts, tenants may inquire about potential refunds or adjustments to their accounts.
Overpayment of Rent: In circumstances where a tenant has made an overpayment on their rent, they may be eligible for a refund of the excess amount once verified by our accounting team.
Service Fee Refunds: Fees assessed for specific services may be refunded if the service was not delivered as outlined in the agreement. Customers should review their service agreement to understand eligibility.
Cancellation of Services: In the event a service agreement is canceled before commencement and in accordance with our cancellation policy, users may be eligible for a full or partial refund based on the terms agreed upon at the time of contract signing.
For any inquiries related to eligibility for refunds, we encourage users to reach out directly to our customer support team for guidance on their specific situations and to clarify any billing-related questions.
Step-by-Step Process to Request Your Artisan Property Management Refund Like a Pro
If you purchased through Artisan Property Management:
Visit artisantn.com.
Scroll to the bottom of the homepage and look for the Contact Us link.
Click on Contact Us and choose your preferred method to reach customer support (phone, email, or contact form).
In your communication, mention that you are seeking a refund for your membership subscription.
Explain that the subscription renewed without notice, or that you found no value in the service.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find your subscription to Artisan Property Management.
Tap on the subscription and select Cancel Subscription.
After canceling, use the Report a Problem link found in your receipt email from Apple.
In the report, state that the subscription renewed unexpectedly and you would like a refund.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the menu icon (three horizontal lines) in the top left corner.
Select Subscriptions from the menu.
Find your Artisan Property Management subscription.
Tap on it and select Cancel Subscription.
After canceling, visit the Google Play Help Center and click on Request a Refund.
In your request, mention that the subscription renewed without notice and request a refund.
If you purchased through Roku:
Go to the Roku Home Screen.
Select Streaming Channels.
Select My Channels and find Artisan Property Management.
Select the Options button (the star button) on your remote.
Select Manage Subscription.
Choose Cancel Subscription.
Visit the Roku website and go to the Support section.
Locate the refund request area and mention that the subscription renewed without notice.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Artisan Property Management for Refund
I am writing to formally request a refund due to [describe reason].
The amount I am requesting for refund is [Amount]. I have attached documentation that may assist in reviewing this matter.
I would appreciate confirmation of this request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
The refund request has been submitted but not yet processed.
Your refund is in the queue to be reviewed. Please allow 3-5 business days for processing.
Processing
The refund is currently being reviewed and processed by our team.
Your refund is under review. Expect an update within 2-3 business days.
Refunded
The specified amount has been refunded to the original payment method.
Your refund has been processed successfully and you should see it reflected in your account shortly.
Partially Refunded
A portion of the original payment has been refunded.
Only part of your transaction was refunded. Check your account for the adjusted amount.
Completed
The refund process has been finalized and no further action is required.
Your refund is complete, and you will no longer see updates related to this transaction.
Canceled
The refund request has been canceled, either by the user or by our team.
Your refund has been canceled, and any funds that were pending will not be processed.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Artisan Property Management, we understand that various circumstances may lead to refund requests. Here are a few scenarios where clients successfully claimed refunds:
A Tenant's Lease Termination: A tenant decided to move out early due to job relocation. After notifying Artisan and following the lease termination process, they were issued a refund for their last month's rent, as stipulated in their lease agreement.
Maintenance Service Cancellation: A homeowner requested a specialized maintenance service but later realized it was unnecessary. They contacted Artisan Property Management and received a full refund since the service had not yet been performed.
Overpayment for Service Fees: A client noticed they had mistakenly overpaid for property management services for the previous month. Upon reaching out to Artisan to clarify their account details, a refund was processed for the difference promptly.
Deposit Refund After Move-Out Inspection: After a tenant moved out, they promptly scheduled a move-out inspection. Following the successful inspection, which met all criteria outlined in their lease, the tenant received a full refund of their security deposit within the expected timeline.
The Easiest Way to Get a Artisan Property Management Refund
If you're frustrated trying to get a refund from Artisan Property Management—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Artisan Property Management is straightforward and efficient. To ensure you're always updated on your refund progress, here are some specific tips to follow:
Check Your Email Regularly: Artisan Property Management sends timely email notifications regarding your refund status. Look for emails titled "Refund Process Update" to stay informed about any changes or confirmations.
Use the Mobile App: If you have the Artisan Property Management mobile app, navigate to the Account Dashboard. Here, you'll find a section dedicated to your financial transactions, including the status of any pending refunds.
Access the Account Settings: Within your account on the Artisan Property Management website, head to Account Settings. This area provides an overview of your billing information and refund requests submitted.
Review Your Order History: In your account dashboard, visit the Order History section. This will provide a comprehensive view of all past transactions, including refunds, with details on their current status.
Monitor the Billing Section: The Billing section of your account will detail your financial interactions with Artisan, including any refunds issued. Here, you can track the timeline of your refund request.
Contact Support for Clarifications: If you're unsure about the status of your refund, don’t hesitate to reach out to Artisan's customer support. Have your order number ready for efficient assistance.
By following these steps, you can efficiently monitor the status of your refunds with Artisan Property Management.
FAQ
Refunds for late cancellations are generally not provided, as stated in our policy. However, we encourage you to reach out directly to our customer support team to discuss your situation, as they may be able to offer assistance or alternatives.
Refunds from Artisan Property Management typically take 3 to 5 business days to process, depending on your bank's policies. Once the refund is initiated, you will receive a confirmation notification, and the funds should appear in your account within that timeframe.
If you see a charge but do not have an active subscription, please review your account details to ensure no active services are linked. If the charge remains unclear, contact our customer support team for assistance. They will help you investigate the issue and clarify any necessary steps.
If you are unable to receive a refund directly from Artisan Property Management, consider reaching out to their customer service team again for further assistance. Additionally, you may want to escalate your request within their support system or review your account details for any relevant information that may help facilitate the process.
If Artisan Property Management is unable to issue a refund, consider reviewing their refund policy to understand the terms and conditions. You may also reach out to their customer support team again for further clarification or to discuss your situation in more detail. Additionally, double-check your account details to ensure all information is accurate.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
.svg)
.png)
Comments (0)