Navigating unexpected charges can be a frustrating experience, especially when it comes to subscriptions that automatically renew. This guide aims to clarify how refunds work at Asahi India, helping you understand who is eligible for a refund and the straightforward steps to request your money back efficiently. Whether you have questions about the process or simply want to ensure a smooth transaction, we've got you covered with all the essential information you need.
What You Should Prepare Before Applying For Refund
Order Confirmation Email - Keep the original order confirmation, as it contains vital details like your order number and date of purchase.
Product Invoice - Ensure you have the invoice that came with the product detailing the price, product code, and your transaction details.
Account Login Credentials - Be ready to provide your Asahi India account email and password, if necessary, for verification.
Transaction ID - Note down the unique transaction ID from your purchase, found in your order confirmation or account order history.
Reason for Refund - Clearly outline the reason for your refund request, such as product defects or order discrepancies.
Pictures of the Product - If applicable, take clear photos of the product to show any damage or issues that support your refund claim.
Product Return - If the product needs to be returned, ensure it’s in original packaging for a smoother refund process.
Customer Support Communication - Document any prior communication with customer support regarding the issue, including dates and representative names.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
5-7 working days
Net Banking
3-5 working days
UPI
1-3 working days
Bank Transfer
5-10 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Asahi India
At Asahi India, customer satisfaction is of utmost importance, and understanding your rights in the context of refunds is essential. Asahi India specializes in providing high-quality glass solutions for various applications, including architectural, automotive, and interior design. Given the nature of our products and services, eligibility for refunds generally depends on specific circumstances related to your order or service experience.
The following situations may qualify for a refund:
Defective Products: If you receive a product that is defective or does not meet quality standards, you may be eligible for a refund after the product is reviewed and deemed non-compliant with specifications.
Incorrect Specifications: If a product delivered does not match the order specifications agreed upon, you could qualify for a refund provided the discrepancy is confirmed.
Project Cancellations: If a project is canceled before the production of customized glass solutions, you might be eligible for a refund of any advance payments made, depending on the stage of production.
Incorrect Deliveries: In cases where the wrong item is delivered, a refund request may apply once the situation is validated and the correct product is sent out.
Service Dissatisfaction: If you experience issues with services provided by Asahi India that do not align with what was contracted, a review can be conducted to determine if a refund is appropriate.
Refund eligibility is subject to verification processes that ensure all requests are assessed fairly and accurately. For any specific inquiries related to your order or service, please reach out to our customer service team for further assistance.
Step-by-Step Process to Request Your Asahi India Refund Like a Pro
If you purchased through aisglass.com:
Visit the aisglass.com website.
Log into your account using the Sign In option.
Navigate to the Account Settings section.
Look for Purchase History and click on it.
Locate the membership or subscription you wish to request a refund for.
Click on the Request Refund option next to the relevant purchase.
Fill out the required fields in the refund request form.
In your message, mention that the subscription renewed without notice.
Emphasize that your account was unused recently.
Submit the refund request form.
You will receive a confirmation email regarding your request.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on the relevant subscription.
Scroll down and select Report a Problem.
Choose Request a Refund from the options provided.
Describe your issue in the comments.
Consider stating that the subscription renewed without notification.
Mention that the subscription had minimal activity if applicable.
Submit your request.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the Menu icon (three horizontal lines) in the top left.
Select Account from the menu.
Scroll down to Purchase History.
Find the subscription you want a refund for.
Tap on it and select Refund.
Follow the prompts.
In your notes, mention that it renewed without notice.
State that your account was largely inactive during this period.
Submit your refund request.
If you purchased through Roku:
Go to the Roku website and sign into your account.
Navigate to the Manage Account section.
Click on Subscriptions.
Find the subscription you want credited.
Click on Cancel Subscription to stop future billing.
Next, locate the Contact Us section.
Choose Submit a Request and select Refund.
In your request details, mention:
The subscription renewed without notification.
Your account was largely unused during this time.
Complete and submit the request.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Asahi India for Refund
Script
Copy
Subject: Refund Request – Asahi India Account [Your Email]
Dear Asahi India Team,
I hope this message finds you well.
I am writing to request a refund for my account associated with the email address [Your Email]. The details of my request are as follows:
[describe reason]
I would like to request a refund of [Amount].
Attached to this email, you will find documentation that supports my request (if applicable).
I would appreciate your confirmation of this request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received but is not yet processed.
This status indicates that your refund is in the queue and will be processed shortly.
Processing
Your refund is currently being reviewed and validated by our team.
This means we are actively working on your request and you should expect updates soon.
Refunded
The refund has been processed successfully, and the amount will be credited back to your account.
You will see the refund amount in your original payment method within 5-7 business days.
Partially Refunded
A portion of your order has been refunded, while some items are non-refundable.
This means you'll receive a part of the total amount, and the details of non-refundable items will be provided.
Completed
Your refund process is complete, and no further action is needed.
You can now check your account to confirm the refund was successful.
Canceled
Your refund request has been canceled, possibly due to non-compliance with our refund policy.
You'll receive communication explaining the reason for cancellation, and your order remains intact.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Asahi India, customers often navigate various scenarios that may lead to refund requests. Below are some real user situations where refunds were successfully claimed, reflecting common interactions with the company.
Order Modification Error: A customer ordered custom glass for a project but realized they mistakenly selected the wrong dimensions. After contacting customer support for clarification, they were able to cancel the initial order and receive a full refund before placing a new order with the correct specifications.
Delivery Delay: A user scheduled installation of glass panels for a construction project, but due to unforeseen circumstances, the delivery was delayed beyond the expected date. Upon reaching out to customer service, the client was provided with a refund for the shipping costs associated with the delayed delivery.
Quality Discrepancy: An architect received glass panels that did not meet the agreed specifications regarding thickness. After submitting a request for review with supporting documentation, the customer received a prompt refund for the panels, allowing them to reorder the correct ones.
Subscription Service Upgrade: A customer initially subscribed to a basic glass solution package but quickly realized they needed the premium features. After discussing their needs with support, they were issued a refund for the remaining balance of the basic package when switching to the premium subscription.
The Easiest Way to Get a Asahi India Refund
If you're frustrated trying to get a refund from Asahi India—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Asahi India is straightforward and efficient. To ensure you're always updated on the progress of your refund, follow these specific tips tailored to our processes.
Check Your Email: Asahi India sends timely email updates regarding your refund status. Look for emails with the subject line "Refund Update" which contain essential information about the processing stage.
Use the Asahi India Mobile App: If you have our mobile app downloaded, you can easily track your refund status there. Navigate to the ‘Order History’ section to find real-time updates and notifications related to your refund.
Log into Your Account Dashboard: By accessing your account on our website, you can view detailed information about your refund in the ‘Order History’ tab. This section provides insights into where your refund is in the processing cycle.
Billing Section Insights: In the ‘Billing’ section of your account, you'll find a summary of all transactions, including pending refunds. This helps you keep track of your financial interactions with us.
Look for Progress Indicators: Asahi India provides specific statuses such as "Refund Initiated," "Processing," and "Refund Completed." These stages clearly indicate where your refund currently stands in the process.
Stay Informed with Notifications: Ensure you have notifications enabled on your app and through email to receive instant alerts about any updates to your refund status.
FAQ
Unfortunately, if you forget to cancel your order on time, we are unable to process a refund for that transaction. We recommend reviewing our cancellation policies for future reference, and feel free to reach out to our customer service team for any assistance or clarification.
Refund processing times can vary depending on your payment method and bank policies, but typically it takes between 5 to 10 business days for the refund to appear in your account. Once the refund is initiated by Asahi India, you will receive a confirmation email with the details of the transaction.
If you notice a charge but do not have an active subscription, please check your account with Asahi India for any past subscriptions or pending orders. If you still need assistance, reach out to our customer support team with your details, and they will help clarify the situation and guide you through the next steps.
If you are unable to secure a refund directly from Asahi India, consider reaching out to their customer service again for further clarification on your request. Additionally, you can explore the possibility of escalating your inquiry within their support system to seek a resolution. Reviewing your account details and any correspondence might also provide insights into your situation.
If Asahi India refuses to issue a refund, you may want to thoroughly review their refund policy to ensure that your request aligns with their guidelines. Additionally, consider reaching out to their customer support team again for further clarification on the decision. It may also be helpful to check that all account details provided were accurate and complete.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
.svg)
.png)
Comments (0)