Many users often overlook billing details until an unexpected charge arises, such as an automatic subscription renewal. This guide aims to clarify how refunds work with ASET - The Neurodiagnostic Society, outlining eligibility criteria and providing a straightforward process for requesting your money back efficiently. By following the steps detailed here, you can navigate the refund process with ease and ensure that you receive the assistance you need.
What You Should Prepare Before Applying For Refund
Membership ID: Gather your unique membership number assigned to you by ASET for verification purposes.
Transaction Receipt: Obtain the receipt or invoice of the payment made for the service or membership you wish to refund.
Refund Request Form: Complete any specific refund request form ASET may have, available on their website.
Proof of Eligibility: Include documentation that shows your eligibility for a refund, such as cancellation policies or program guidelines.
Account Details: Provide your ASET account details, including your username and registered email address, for quicker processing.
Reason for Refund: Clearly outline your reason for requesting the refund, as ASET may require this for processing.
Supporting Documentation: Attach any relevant documents that support your request, such as emails or correspondences related to your membership or service.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
5-7 working days
PayPal
3-5 working days
Check
10-14 working days
Wire Transfer
3-5 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from ASET - The Neurodiagnostic Society
Users of ASET - The Neurodiagnostic Society have specific rights regarding refunds that align with the nature of the services and products offered. ASET provides a platform for neurodiagnostic professionals, including educational resources, training materials, and membership subscriptions. It's important to understand the criteria that may apply when seeking a refund under different circumstances.
The following situations specifically relevant to ASET could qualify users for a refund:
Membership Cancellation: If a user decides to cancel their membership prior to the renewal date and has not utilized membership benefits during the current billing cycle, they may be eligible for a refund of the most recent payment.
Event Registration: Users who register for workshops, conferences, or educational events that are later canceled by ASET may be entitled to a full refund of their registration fee.
Training Materials: If users experience defects in digital training materials or resources that impair their utilization of the content purchased, they might be eligible for a refund or exchange, depending on the nature of the issue.
Subscription Adjustments: Users who encounter discrepancies in their subscription status, such as accessing premium content erroneously, may inquire about eligibility for a refund based on the circumstances of their account management.
Billing Errors: Users are encouraged to review billing statements for discrepancies. If any inconsistencies are identified that could affect their previous payments, they should reach out for clarification regarding potential eligibility for a refund.
Step-by-Step Process to Request Your ASET - The Neurodiagnostic Society Refund Like a Pro
If you purchased through ASET - The Neurodiagnostic Society.com:
Visit the ASET website at aset.org and log in to your account.
Navigate to the "Membership" or "Account" section in your profile.
Locate the "Billing History" option to view your latest transactions.
Select the transaction you wish to refund and click on "Request Refund".
In your refund request, mention that you are seeking a refund for a subscription renewal that occurred without prior notice.
Submit your request and check for confirmation via email.
Follow any additional instructions provided in the confirmation email, such as verifying your account information.
If you purchased through Apple:
Open the Settings app on your iOS device.
Tap on your Apple ID at the top of the settings menu.
Select Subscriptions to view your active subscriptions.
Find and select the ASET subscription.
Tap on Cancel Subscription and confirm the cancellation.
Open the App Store and scroll down to tap on your profile.
Select Purchased and find ASET.
Tap on the transaction and indicate your reason for a refund, such as an unused account or unexpected renewal.
If you purchased through Google Play:
Open the Google Play Store app on your Android device.
Tap on your profile icon in the upper right corner.
Select Payments & subscriptions.
Choose Subscriptions and locate the ASET subscription.
Tap on Cancel Subscription and confirm your cancellation.
Return to Payments & subscriptions and select Refunds.
Fill out the refund request form, highlighting that you didn’t use the service or were surprised by the renewal.
If you purchased through Roku:
Go to your Roku device and navigate to the Home screen.
Select Streaming Channels and find My Channels.
Locate the ASET channel and select it.
Click on Manage subscription, then select Cancel subscription.
Visit the Roku website and log in to your account.
Go to My Account and find your billing history.
Initiate a refund request by clicking on the transaction. Mention that you were not aware of the renewal and that the account was not in use.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
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Draft email to ASET - The Neurodiagnostic Society for Refund
Script
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Subject: Refund Request – ASET - The Neurodiagnostic Society Account [Your Email]
Dear ASET Support Team,
I am writing to request a refund due to [describe reason].
I would like to request a refund in the amount of [Amount]. Please find attached the relevant documentation for your review.
Could you please confirm receipt of this request and the status of the refund process within 3-5 business days?
Thank you for your attention to this matter.
Sincerely,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request is received but not yet processed.
We are reviewing your request; please allow 3-5 business days for updates.
Processing
Your refund is currently being reviewed and processed.
Your refund should be completed within the next 5-7 business days.
Refunded
Your refund has been successfully processed.
The funds should appear in your account within 3-5 business days.
Partially Refunded
A portion of your refund has been processed.
You will receive the partial amount refunded shortly, and any remaining balance will be processed within the next week.
Completed
Your refund has been completed, and no further action is required.
Thank you for your patience! Your transaction is now fully resolved.
Canceled
Your refund request has been canceled.
Please contact our support team if you believe this is an error or need further assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At ASET - The Neurodiagnostic Society, members may occasionally find themselves needing to navigate the refund process due to various circumstances related to their memberships, educational offerings, or event registrations. Here are a few realistic scenarios illustrating how users successfully claimed refunds:
Membership Renewal Confusion: A member mistakenly believed their subscription was set to expire, leading them to renew early. Upon realizing the error, they reached out to ASET's support team, who promptly processed a refund after verifying the situation and ensuring the renewal date was adjusted accordingly.
Event Cancellation: ASET hosted a regional conference that unfortunately had to be canceled due to unforeseen circumstances. Participants received immediate notifications and were offered refunds. One attendee promptly contacted customer service to facilitate their refund, which was processed without delay.
Course Cancellation: An enrolled member faced scheduling conflicts and was unable to attend an online course that was canceled just before it began. After contacting ASET's education department, they received a full refund within days as part of ASET's commitment to member satisfaction.
Billing Error Adjustment: A member noticed an inconsistency in their educational materials billing and referred to ASET's customer service. They provided documentation supporting their claim, and the support team quickly acknowledged the oversight, resulting in a successful refund for the erroneous charge.
The Easiest Way to Get a ASET - The Neurodiagnostic Society Refund
If you're frustrated trying to get a refund from ASET - The Neurodiagnostic Society—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with ASET - The Neurodiagnostic Society is essential for staying informed about your transactions. Here’s how you can do it efficiently:
Check Your Email: ASET sends out refund updates via email notifications. Ensure you monitor your inbox for messages from ASET, as these will provide specific details about your refund status.
Log Into Your Account Dashboard: Access your account dashboard on the ASET website. Here, you can view your order history, which includes the status of any refunds you have initiated.
Visit the Billing Section: In your account settings, navigate to the billing section. This area contains comprehensive information regarding transactions and refund statuses.
Utilize the Mobile App: If you have the ASET mobile app, check it for in-app notifications regarding your refund. The app provides a convenient way to keep track of your account activities.
Review Refund Progress Information: ASET typically includes relevant details about the refund processing timeline and any actions required from your side. Keep an eye out for this information in your updates.
Contact Customer Support: If you have questions or need assistance, don’t hesitate to reach out to ASET’s customer support. They can provide personalized updates on your refund status.
FAQ
Refunds are generally not provided for missed cancellation deadlines as outlined in our policy. We encourage all members to review cancellation terms in advance to avoid unintended charges. If you have specific concerns or circumstances, please reach out to our support team for further assistance.
Refunds generally take 5 to 10 business days to process and appear in your account, depending on your financial institution's policies. Once the refund is initiated, you will receive a confirmation email for your records. For any specific inquiries about your transaction, you may contact ASET directly.
If you see a charge but do not have an active subscription, please first check your account login to confirm your subscription status. If you're still unsure, contact ASET's customer support for assistance in clarifying the charge and accessing your account details.
If you're unable to obtain a refund directly from ASET - The Neurodiagnostic Society, consider reaching out to their customer service again for further assistance. You may also escalate your request within their support system or review your account details for any pertinent information that could help clarify the situation.
If ASET - The Neurodiagnostic Society does not issue a refund, you may want to review their refund policy for any stipulations that apply to your situation. Additionally, consider reaching out to their support team once more for clarification on your request or to explore any alternatives they may suggest. Checking your account details can also help ensure that all necessary information has been provided.
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¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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