Billing often takes a backseat in our minds until an unexpected charge catches us off guard. If you've recently found yourself wondering about how refunds work with Athletic Solutions, you're in the right place. This guide will walk you through the refund process, clarify who is eligible, and provide simple, step-by-step instructions to help you request your money back quickly and easily. We're here to ensure you have all the information you need for a smooth refund experience.
What You Should Prepare Before Applying For Refund
Order Number: Locate your unique order number from your purchase confirmation email.
Transaction ID: Have your transaction ID ready for the specific payment method you used.
Account Details: Provide your Athletic Solutions account email and username if applicable.
Proof of Purchase: Ensure you have a copy of your receipt or purchase confirmation. This is essential for validating your transaction.
Reason for Refund: Prepare a clear and concise explanation for why you are requesting a refund, as Athletic Solutions may require this information.
Return Items: If applicable, ensure that any physical products are in their original condition and packaging for return.
Refund Policy Knowledge: Familiarize yourself with Athletic Solutions’ refund policy to ensure your request meets their guidelines.
Contact Information: Provide the best method to reach you for follow-up regarding your refund request.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
1-3 working days
Bank Transfer
5-7 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Athletic Solutions
At Athletic Solutions, users have specific rights related to their subscriptions and services, which can influence eligibility for refunds. Understanding these rights is crucial for account management and making informed decisions about your services with us. Our offerings include a range of fitness solutions and training programs, which may involve different terms regarding refunds based on the nature of the service purchased.
Here are situations that are specifically relevant to Athletic Solutions and might qualify for refunds:
Service Dissatisfaction: Users who are not satisfied with the quality of the training programs they received may qualify for a refund upon providing feedback and documentation of their experience.
Technical Issues: If users experience problems with accessing their training modules due to consistent technical difficulties, they might be eligible for a refund for that particular billing cycle.
Course Cancellation: If a scheduled training event or webinar is canceled by Athletic Solutions, users may be eligible for a refund if they cannot reschedule to a future date.
Account Management Requests: Users seeking to adjust, pause, or cancel their subscription may inquire about refund eligibility for unused portions of their subscription period.
Billing Discrepancies: Should users notice unexpected charges related to their subscription level, they may inquire for clarification and potential adjustments regarding their billing situation.
For detailed information on refund requests and eligibility, users are encouraged to review the terms of service or reach out to customer support for personalized assistance.
Step-by-Step Process to Request Your Athletic Solutions Refund Like a Pro
If you purchased through Athletic Solutions.com:
Visit the Athletic Solutions website at athsolutions.net.
Scroll to the bottom of the homepage and locate the Contact Us link.
Click on Contact Us to access the support form.
Fill out the support form, providing your account details and the reason for your refund request.
In the message, mention that the subscription was renewed without notice.
Submit the form and note the automated confirmation email you receive.
Monitor your email for a response within 3-5 business days.
If you purchased through Apple:
Open the Settings app on your device.
Tap on your Apple ID at the top of the Settings menu.
Select Subscriptions.
Find and tap on your Athletic Solutions subscription.
Tap on Report a Problem or Cancel Subscription.
Select Request a Refund and follow the prompts.
In the comments, emphasize that the account was unused and mention the unexpected renewal.
If you purchased through Google Play:
Open the Google Play Store app.
Tap the Menu icon (three horizontal lines) in the top left corner.
Select Subscriptions.
Locate your Athletics Solutions subscription and tap on it.
Tap on Cancel Subscription (you may need to confirm this action).
After cancellation, return to the subscription page and tap on Report a Problem.
In the message, state that you were unaware of the renewal and that the account was not used.
If you purchased through Roku:
Access your Roku device and go to the Home screen.
Navigate to the Streaming Channels option.
Select Your Channels and find the Athletic Solutions channel.
Highlight the Athletic Solutions channel and press the Asterisk (*) button on your Roku remote.
Select Manage Subscription.
Select Cancel Subscription and confirm the action.
After cancellation, go to the Roku website and sign into your account.
Select Support and then Contact Us.
Fill out the support form and include details about your subscription, mentioning the unexpected renewal and your lack of usage.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I would like to bring to your attention a billing situation related to my account: [describe reason].
I would like to request a refund for the amount of [Amount].
If applicable, I have attached documentation for your review.
Could you please confirm receipt of this request within 3-5 business days?
Thank you for your attention to this matter.
Best regards,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request is submitted but not yet approved.
Wait for your request to be reviewed. You will receive a confirmation once it's processed.
Processing
Your refund is in the process of being completed.
This typically takes 3-5 business days. Please be patient as we finalize your refund.
Refunded
The refund has been completed and the amount credited back to your account.
Check your original payment method. The funds should be reflected within 3-5 business days.
Partially Refunded
A portion of your order has been refunded.
The remaining amount will be charged if applicable. Review your order summary for details.
Completed
All aspects of the refund have been finalized and cannot be changed.
Your refund is successfully processed. Enjoy your recovery experience!
Canceled
The refund request has been canceled by you or our support team.
No further action will be taken on this refund. Contact support if you wish to reinitiate.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Athletic Solutions, users interact with a variety of services tailored to their athletic needs, which sometimes leads to requests for refunds. Here are some real user scenarios where refunds were successfully claimed:
A customer purchased a premium training program but realized that it was not aligned with their fitness level. After reaching out to customer support, they received a full refund within three business days upon providing their account details and explaining their situation.
An individual registered for a virtual marathon but had to withdraw due to an unforeseen injury. Athletic Solutions processed the refund quickly after verifying the registration details and the customer's communication about their situation.
A subscriber to the monthly nutrition plan noticed billing for an additional month after they had opted for a seasonal pause. Upon reviewing their account settings and submitting a request for clarification, the support team promptly issued a refund and detailed steps to ensure the pause took effect without further billing.
A user who ordered sports gear had an issue with shipping delays that prevented timely delivery before their event. After contacting customer service with their order information, the user was informed of the situation and was given a refund for the shipping costs while maintaining the order.
The Easiest Way to Get a Athletic Solutions Refund
If you're frustrated trying to get a refund from Athletic Solutions—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Athletic Solutions is streamlined and user-friendly. To ensure you stay updated on the progress of your refund, follow these specific guidelines:
Check Your Email: Athletic Solutions regularly communicates refund updates via email. Look for messages titled "Refund Update" to see the current status of your refund.
Use the Mobile App: If you have the Athletic Solutions mobile app, log in to easily access your refund information. Navigate to the "Orders" section to view detailed updates on your refund status.
Visit Your Account Dashboard: Log into your Athletic Solutions account on the website. Go to the "Account Settings" and then "Order History" to find the status of your refunds listed under each respective order.
Monitor the Billing Section: Within the "Billing" section of your account, you can find a detailed breakdown of all financial transactions, including pending refunds. This area shows the expected timeframes for refunds as well.
Utilize Support Tickets: If you have any questions regarding your refund, submit a support ticket through your account. Athletic Solutions will provide updates via your account dashboard as they process your request.
FAQ
If you forgot to cancel your subscription on time, refunds are generally not provided. We recommend reviewing our cancellation policy and contacting customer support for assistance, as each situation may vary and they can offer guidance on your options.
Refund processing times can vary depending on your bank or financial institution, but typically, you should expect to see the refund reflected in your account within 5 to 10 business days after it has been processed by Athletic Solutions. Always check with your bank for more specific timelines related to their processing rules.
If you see a charge from Athletic Solutions but do not have an active subscription, please check your account for any past subscriptions that may not have been cancelled. If you're still uncertain, contact our customer support team with the details of the charge, and they will assist you in resolving the issue.
If you're unable to obtain a refund directly from Athletic Solutions, consider reaching out to their customer service once more for further assistance. You may also want to escalate your inquiry within their support system to ensure your concerns are addressed. Additionally, reviewing your account details could provide more context for your refund request.
If Athletic Solutions is unable to issue a refund, you may want to review their refund policy for specific conditions and procedures that apply. Additionally, consider reaching out to customer support again for further clarification or assistance. Checking your account details and any relevant communications may also provide insights into the situation.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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