Billing matters can often slip our minds until an unexpected charge prompts a question. If you’ve noticed a charge from Augment MBA that you didn’t anticipate, this guide is here to help. We’ll walk you through how the refund process works, who qualifies for a refund, and the simple steps to request your money back swiftly. Our aim is to make the process as clear and straightforward as possible for you.
What You Should Prepare Before Applying For Refund
Your Augment MBA Account Information: Ensure you have your account credentials (email and password) ready to verify your identity.
Transaction ID: Locate the unique transaction ID associated with your payment; this is typically found in your confirmation email or within your account transaction history.
Order Details: Gather specific details about the service or course you wish to refund, including the course name, start date, and any other identifiers.
Proof of Purchase: Have a copy of the receipt or confirmation email that confirms your purchase. This often contains essential details required for processing your refund.
Refund Reason: Prepare a clear explanation of the reason for your refund request, as Augment MBA may require this to process your request effectively.
Customer Support Communication: If you’ve previously communicated with customer support regarding your refund, gather any relevant email threads or chat transcripts.
Payment Method Details: Be ready to provide details about your original payment method, including the last four digits of the card or the PayPal account used for the transaction.
Check Refund Policy: Familiarize yourself with Augment MBA’s specific refund policy on their website, as it may contain essential deadlines or conditions to be aware of.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
5-7 working days
PayPal
3-5 working days
Bank Transfer
5-10 working days
Debit Card
5-7 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Augment MBA
At Augment MBA, we are committed to providing our users with clear guidelines regarding eligibility for refunds related to our services. Our offerings primarily include subscription-based educational resources and digital learning materials designed to enhance your MBA experience. Understanding the circumstances in which refunds may be applicable can help users effectively manage their accounts and resolve queries related to billing.
The following situations may qualify users for a refund:
Subscription Cancellation Within the Free Trial Period: If a user cancels their subscription during the designated free trial period, they may be eligible for a full refund.
Service Disruptions: Users experiencing significant disruptions in access to enrolled courses or materials may inquire about potential eligibility for a refund.
Content Inaccessibility: Instances where purchased educational materials or resources are not accessible due to technical issues may provide grounds for users to seek a refund.
Quality Expectations: If the delivered content does not align with the described service or quality expectations outlined at the time of purchase, users might be eligible to request a refund.
Account Management Issues: Users facing issues with their account that inhibit participation in courses, despite following standard troubleshooting protocols, may reach out for clarification regarding refund eligibility.
Users are encouraged to review their specific situations carefully and consult with Augment MBA support for personalized assistance related to refunds and account management inquiries.
Step-by-Step Process to Request Your Augment MBA Refund Like a Pro
If you purchased through AugmentMBA.com:
Visit the Augment MBA website and log into your account.
Navigate to the Support or Contact Us section, usually found at the bottom of the page.
Look for a form or email to submit your request. If using an email, include the subject Refund Request.
In your message, mention that you would like to request a refund due to the recurring renewal without notice.
Be specific about the date of the transaction and detail that the account was unused during the billing period.
Submit the form or send the email and keep an eye on your inbox for a response.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the screen, then select Subscriptions.
Locate your Augment MBA subscription in the list and tap on it.
Select Cancel Subscription to stop future charges.
Next, visit the App Store, scroll down, and tap on Account.
Select Purchase History, find the transaction, and tap on it.
Tap Report a Problem next to the charge, and choose Request a Refund.
In the message, emphasize that the subscription renewed without prior notice and that the account was unused.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap the Profile Icon at the top right corner and select Payments & Subscriptions.
Select Subscriptions and find your Augment MBA subscription.
Tap on Cancel Subscription to prevent future billing.
After canceling, go back to the Payments & Subscriptions section.
Locate the transaction and tap on Report a Problem.
Choose Request a Refund and state that it renewed unexpectedly and that usage was minimal.
If you purchased through Roku:
Sign in to your Roku account at https://my.roku.com.
Navigate to the Manage account section.
Select Manage subscriptions, then find your Augment MBA subscription.
Click Cancel subscription to stop any future charges.
Go to the Help section and find the option for Contact Us.
Choose to either chat or submit a ticket stating you are requesting a refund.
Indicate that the renewal occurred without adequate notice and emphasize that you did not utilize the service.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Augment MBA for Refund
Script
Copy
Subject: Refund Request – Augment MBA Account [Your Email]
Dear Augment MBA Team,
I hope this message finds you well.
[describe reason]
I would like to request a refund of [Amount]. I have attached the necessary documentation for your reference.
Could you please confirm the status of my request within 3-5 business days?
Thank you for your assistance.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is awaiting processing by our team.
This status indicates that your request is in queue and will be reviewed shortly. Please allow up to 3 business days for updates.
Processing
Your refund is currently being processed by our financial department.
We are actively working on your request. Typically, this takes 5-7 business days, depending on your payment method.
Refunded
The requested amount has been successfully credited back to your original payment method.
You should see the amount reflected in your account within 3-5 business days. Check your transaction history.
Partially Refunded
A part of your requested amount has been refunded.
You will receive a confirmation detailing the amount refunded. Please contact support for any inquiries regarding the remaining balance.
Completed
The refund process is complete, and all transactions related to it are finalized.
All funds have been refunded or adjustments made. Thank you for your patience!
Canceled
Your refund request has been canceled.
If you believe this to be a mistake or need further assistance, please reach out to our customer support.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Augment MBA, users sometimes encounter situations that prompt them to seek refunds for various reasons. Here are some real user scenarios illustrating how refunds were successfully claimed:
Subscription Plan Change: A user accidentally upgraded their subscription plan and realized the unexpected higher monthly fee didn’t align with their budget. After reaching out to Augment MBA’s support team, they were able to revert to their original plan and receive a refund for the difference in charges.
Course Access Issues: A student faced technical difficulties accessing an online course after enrollment. After contacting customer support, they were promptly granted a refund as they were unable to participate in the coursework effectively due to persistent access issues.
Account Mismanagement: A user noted that their account had been incorrectly billed for a service they had intended to cancel prior to the billing cycle. By clearly explaining the situation to the support team, they worked together to clarify the charges, leading to a successful refund of the recent charge as the user demonstrated intent to manage their subscription effectively.
Membership Services Reevaluation: A member found that the services included in their subscription did not meet their expectations. After discussing their concerns with Augment MBA's customer service, they were offered a refund for the unused portion of their membership as they decided not to continue for the upcoming term.
The Easiest Way to Get a Augment MBA Refund
If you're frustrated trying to get a refund from Augment MBA—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Augment MBA is straightforward and designed to keep you informed every step of the way. Here's how to efficiently monitor your refund:
Check Your Email: Look out for refund update emails directly from Augment MBA. These emails provide important details about your refund request, including status changes and estimated timelines.
Utilize the Mobile App: If you have the Augment MBA mobile app, navigate to the notifications section. Here, you can receive real-time updates and alerts regarding your refund status.
Visit Your Account Dashboard: Log into your Augment MBA account and head to the account dashboard. From there, go to the 'Order History' section, where you can view your past transactions and the current status of your refund requests.
Billing Section Insights: In the billing section of your account, you can find detailed information about any refunds initiated, including the date requested and any commentary on the processing timeline.
Track Through Customer Support: If you have additional questions or require clarification regarding your refund, reach out through the in-app support chat or email customer service. They can provide you with the most up-to-date information pertaining to your specific case.
FAQ
If you forget to cancel your subscription on time, unfortunately, we cannot provide a refund for the cycle that has already been processed. We recommend reviewing our cancellation policy to understand the time frames better and set reminders to ensure you can manage your subscription effectively.
Refunds typically take 5 to 10 business days to process, depending on your bank's policies. Once approved, you'll receive a confirmation email, and the amount will be credited to your original payment method. Please note that processing times may vary based on your financial institution.
If you see a charge but do not have an active subscription, please check your email for any possible receipts or notifications regarding past activity. If you still require assistance, contact our support team at support@augmentmba.com with details of the transaction, and we will help clarify the charge.
If you are unable to secure a refund directly from Augment MBA, consider reaching out to customer service again for further assistance. You may also want to explore options for escalating your inquiry within their support system to ensure your concerns are addressed. Additionally, reviewing your account details and related policies can provide further insight into your options.
If Augment MBA refuses to issue a refund, you may want to carefully review their refund policy for further clarification. Additionally, consider reaching out to their support team again for more detailed information or to discuss your situation further. Checking your account details for any relevant information could also be helpful.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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