Many users often overlook billing considerations until an unexpected charge draws their attention, perhaps due to an automatic subscription renewal. This guide is designed to clarify how Aura Vibin refunds operate, outlining who is eligible and providing a straightforward process for requesting a refund promptly. Our aim is to ensure you feel confident navigating these steps, allowing you to reclaim your funds with ease.
What You Should Prepare Before Applying For Refund
Order Number: Locate the unique order number associated with your purchase on Aura Vibin.
Transaction ID: Retrieve the transaction ID from your payment method or confirmation email.
Account Information: Have your Aura Vibin account details ready, including the email address linked to your account.
Purchase Date: Note the exact date of your transaction, as it may be required for processing your refund.
Reason for Refund: Prepare a clear explanation of why you are requesting a refund, as Aura Vibin may ask for this information.
Proof of Purchase: Collect any receipts or confirmations received via email after your purchase to validate your claim.
Communication Records: If you have had any prior correspondence regarding the issue, gather those messages for reference.
Product Details: For physical items, be ready to provide the condition and any specifics about the product being returned.
Refund Method: Identify how you wish to receive your refund (e.g., original payment method, store credit).
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
1-3 working days
Apple Pay
2-4 working days
Google Pay
2-4 working days
Bank Transfer
5-7 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Aura Vibin
Aura Vibin offers a range of subscription-based wellness services designed to enhance personal well-being through virtual interactions and guided experiences. When using these services, users may have specific rights regarding eligibility for refunds based on their subscription activity and overall user experience. Understanding these rights and the circumstances that may lead to a refund is essential for current or prospective users of Aura Vibin.
Below are some situations that may qualify users for a refund within the context of Aura Vibin's offerings:
Service Delivery Issues: Users who experience difficulties accessing any purchased service or content may inquire about eligibility for a refund. This could include technical issues that prevent users from utilizing their subscription effectively.
Service Quality Concerns: If users feel that the quality of a session does not meet the expected standards outlined at the time of purchase, they might be eligible for a refund. This could pertain to specific experiences that do not align with described features.
Subscription Changes: Users who wish to adjust their subscription plans (for instance, downgrading or changing tiers) may find that their eligibility for refunds depends on the timing and nature of these changes within their billing cycle.
Account Management: Users seeking to clarify their subscription status or who have questions regarding the implications of their account activity may encounter scenarios where refunds could be applicable, particularly if there are misunderstandings about the billing terms or subscription agreements.
Trial Period & Cancellation: In instances where a user has not fully utilized a trial period and decides to cancel their subscription, there may be specific guidelines that outline refund processes related to initial fees or charges paid upon enrollment.
Step-by-Step Process to Request Your Aura Vibin Refund Like a Pro
If you purchased through Aura Vibin.com:
Visit the Aura Vibin website and log in to your account.
Navigate to the Account Settings section.
Select Billing Information from the menu.
Locate the recent transaction for which you are requesting a refund.
Click on Request Refund next to the transaction.
In the refund request form, mention that you were not aware of the subscription renewal.
Emphasize that your account has been unused during the billing period.
Submit the form and await confirmation.
If you purchased through Apple:
Open the Settings app on your device.
Tap on your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on the Aura Vibin subscription.
Tap on Report a Problem.
Select Item didn’t work as expected or Item was not as described.
In your message, mention that the subscription renewed without prior notice.
Emphasize that you have not actively used the service.
Submit your report.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on your Profile icon in the upper right corner.
Select Payments & Subscriptions.
Tap on Subscriptions.
Find the Aura Vibin subscription and tap on it.
Tap Report a problem.
Choose Subscription not used or subscription renewed without authorization.
Clearly state that the account remains unused during this billing cycle.
Submit your report.
If you purchased through Roku:
Go to the Roku home screen.
Navigate to Settings.
Select Account and then Manage your subscriptions.
Find the Aura Vibin subscription and select it.
Click on Cancel Subscription. (This may be a prerequisite to request a refund).
Visit the Roku support website to request a refund.
Fill out the form, specifying that the subscription renewed unexpectedly.
State that the account has not been used during the last billing cycle.
Submit your refund request.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I am writing to formally request a refund for the amount of [Amount]. This request is in relation to [describe reason].
If applicable, I have attached the relevant documentation to assist in processing this request.
I would appreciate your confirmation of this request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is awaiting further review.
This status indicates that your request is in the initial stages, and no action has been taken yet.
Processing
Your refund is being processed by our team and will be reviewed shortly.
The review process is underway, and you can expect updates within 3-5 business days.
Refunded
The amount has been successfully returned to your payment method.
The refund has been completed, and you should see the funds back in your account within 5-10 business days, depending on your bank.
Partially Refunded
Only a portion of your original order amount has been refunded.
Check your account to see the refunded amount; additional adjustments may be possible depending on your case.
Completed
Your refund process is fully completed and closed.
No further action is needed from you, and your refund has been issued successfully.
Canceled
Your refund request has been canceled and will not be processed.
If you believe this is an error, please contact our customer service for further assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
Understanding how to navigate refunds can greatly enhance the user experience with Aura Vibin. Here are some scenarios where users successfully claimed refunds:
Subscription Downgrade: A user decided to downgrade from a premium subscription to a standard one after realizing they were not utilizing all the features. They reached out to customer support during their billing cycle, and after confirming the downgrade, they received a pro-rated refund for the days not used in the premium plan.
Service Interruption: After experiencing a temporary service outage, a user contacted Aura Vibin to inquire about compensation for the inconvenience. The support team promptly issued a one-time credit to the user’s account, which covered part of their next billing, ensuring they felt valued during the disruption.
Accidental Renewal: A user forgot to cancel their subscription before the renewal date and realized it afterward. Upon contacting customer support with their cancellation request shortly after the renewal, they were able to secure a full refund for the recent charge, appreciating the responsive assistance from the team.
Billing Clarification: A user noticed a discrepancy in their billing statement and reached out for clarification. After a thorough review, Aura Vibin identified a promotional discount that hadn’t been applied correctly. The team issued a refund reflecting the difference, ensuring the user felt assured and satisfied with the resolution.
The Easiest Way to Get a Aura Vibin Refund
If you're frustrated trying to get a refund from Aura Vibin—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Aura Vibin is straightforward thanks to our dedicated systems and communication methods. Here are some essential tips for efficiently monitoring your refund progress:
Email Notifications: Keep an eye on your inbox for email updates directly from Aura Vibin. We send timely notifications regarding the status of your refund, including when it has been approved or processed.
Account Dashboard: Log into your Aura Vibin account and navigate to the Order History section. Here, you can view the status of your refunds along with detailed information about any recent transactions.
Mobile App Access: If you use our mobile app, you can quickly check your refund status by tapping on the Billing tab. The app will provide you with real-time updates and notifications regarding your refunds.
Refund Progress Updates: In your account dashboard, you can find specific milestones of your refund journey, from initiation to completion. This feature helps you stay informed about each step in the process.
In-App Notifications: Make sure your app notifications are enabled to receive instant alerts about any changes or updates related to your refund status.
FAQ
If you forgot to cancel your subscription on time, unfortunately, we cannot process a refund for that period. We encourage users to review their subscription terms for future reference and set reminders to help manage cancellations effectively.
Refunds from Aura Vibin typically take 5 to 10 business days to process. The exact timing can depend on your bank or payment method, so please allow some time for the funds to reflect in your account. If you have further questions about your refund, feel free to reach out to our customer support team.
If you see a charge but do not have an active subscription, please first confirm your payment method and check for any prior subscriptions that may have been overlooked. If the charge remains unclear, reach out to our customer support team with the details of the transaction, and they will assist you in resolving the matter.
If you're unable to receive a refund directly from Aura Vibin, consider reaching out to customer service again for further assistance. You may also explore escalating your inquiry within Aura Vibin's support system for additional options. Additionally, reviewing your account details may provide insight into alternative resolutions.
If Aura Vibin refuses to issue a refund, the first step is to carefully review their refund policy to ensure that your request aligns with their guidelines. You may also consider reaching out to their customer support team again for further clarification or to see if there are any alternative solutions available. Additionally, checking your account details may provide some insights into your eligibility for a refund.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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