It's not uncommon to overlook billing details until an unexpected charge appears on your statement, particularly with subscriptions that renew automatically. This guide is designed to help you navigate the refund process at AuthenticStreetwear, outlining who is eligible for refunds and providing step-by-step instructions to request your money back quickly and easily. Whether you have questions about a specific order or are unsure about the policies, we are here to assist you through every part of the process.
What You Should Prepare Before Applying For Refund
Order Number: Gather your unique order number found in your confirmation email or your account order history.
Transaction ID: Locate the transaction ID from your payment receipt or statement, which is crucial for tracking your purchase.
Account Email: Ensure you have the email associated with your AuthenticStreetwear account for verification purposes.
Reason for Refund: Clearly outline your reason for requesting the refund (e.g., wrong item, defective product) to include in your communication.
Photos of the Product: Take clear photos of the item received, especially if it is damaged or incorrect, to provide evidence with your request.
Return Shipping Information: Familiarize yourself with the return shipping policy, including how to print shipping labels if necessary.
Condition of the Item: Make sure the item is unworn and in its original packaging, as required for a refund eligibility.
Tracking Information: If returning the item, save tracking details once you send the product back to verify it reaches AuthenticStreetwear.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
3-5 working days
PayPal
1-3 working days
Apple Pay
1-3 working days
Google Pay
1-3 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from AuthenticStreetwear
At AuthenticStreetwear, we offer a curated selection of high-quality streetwear products designed to meet the needs of our fashion-forward customers. If you find yourself in a situation where a return or refund may be necessary, it’s essential to understand the specific eligibility criteria that apply to our services and products.
Our refund policy is structured to ensure customer satisfaction while also maintaining the integrity of our products and services. Below are some scenarios in which users may qualify for a refund:
Defective Items: If you receive a product that is defective or damaged upon delivery, you might be eligible for a refund or exchange. Purchases must be reported within a specific time frame to qualify.
Wrong Item Received: In the event you receive an item that differs from what you ordered, you may qualify for a refund or an exchange to correct the order.
Unopened and Unworn Returns: Items returned in their original condition with tags still attached may be eligible for a refund if returned within the specified return window.
Gift Returns: For gifts purchased from our site, if the recipient is not satisfied, they could initiate a return under the same conditions that apply to regular items.
It’s important to adhere to our return policy guidelines when seeking a refund to ensure eligibility. Should you have any questions regarding specific circumstances or your account status, please refer to our customer service team for clarification.
Step-by-Step Process to Request Your AuthenticStreetwear Refund Like a Pro
If you purchased through AuthenticStreetwear.com:
Go to authenticstreetwear.com.
Scroll down to the bottom of the homepage and click on "Contact Us".
Select the option for "Customer Support" from the menu.
Find the "Email Us" section and draft your email.
Clearly state your request for a refund and include essential details like your order number.
Mention that the subscription renewed without prior notice.
Emphasize that your account had minimal or no usage during the billing period.
Send the email and await a response. Check your spam folder if you do not receive an email back in a few days.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Locate your subscription to AuthenticStreetwear and tap on it.
Tap on Report a Problem or Cancel Subscription if required.
In the prompt, describe your request for a refund.
Mention that the subscription renewed without notice.
Emphasize that you did not use the subscription.
Submit your request and monitor your email for a response.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the profile icon in the top right corner.
Select Payments & subscriptions, then tap on Subscriptions.
Find your AuthenticStreetwear subscription and select it.
Tap on Cancel subscription (if necessary) to proceed with the refund.
Follow the prompts that appear to request your refund.
Clearly state your refund request.
Mention that the subscription renewed unexpectedly.
Highlight your lack of usage.
Submit your request and wait for an email confirmation.
If you purchased through Roku:
Go to the Roku website and log in to your account.
Select Manage Your Subscriptions from the account menu.
Find the AuthenticStreetwear subscription in your list of channels.
Choose Cancel Subscription (if applicable).
Head to the Support section and click on Contact Us.
Email the Roku support team regarding your refund:
Clearly explain your reason for the refund request.
Mention that the subscription renewed without notice.
Indicate that the service was not utilized.
Submit your email and check for responses within a few days.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I am writing to address a matter regarding my recent billing. [describe reason]
As such, I would like to request a refund in the amount of [Amount].
If applicable, I have attached relevant documentation to support my request.
I would appreciate your confirmation of this request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
The refund request has been submitted & is awaiting approval.
Your request is in progress. It will be reviewed shortly.
Processing
Your refund has been approved & is currently being processed.
You can expect your refund to be completed within 5-10 business days.
Refunded
The refund has been successfully issued to your original payment method.
The funds should reflect in your account shortly.
Partially Refunded
A portion of the refund has been processed.
This may occur if only some items in your order were eligible for a refund.
Completed
The refund process is fully complete & you are no longer in the queue.
Your refund has been finalized & is reflected in your account.
Canceled
The refund request has been canceled, either by you or due to issues with your order.
You will need to submit a new request if you wish to continue the refund process.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At AuthenticStreetwear, customers frequently engage with our diverse range of premium streetwear products. While most orders are completed smoothly, there are occasions when users have successfully navigated the return and refund process. Here are some real user scenarios:
A customer received a jacket that didn't meet their expectations in terms of fit. After reviewing our straightforward return policy, they initiated a return through their account and swiftly received a refund for their purchase once the item was returned in its original condition.
Another shopper ordered a pair of sneakers that, unfortunately, arrived with a minor defect. They contacted our customer service team via chat and were guided through submitting a return request. Upon sending back the defective item, they promptly received their refund, accompanied by an apology and a discount code for their next purchase.
A regular customer realized they had accidentally ordered two of the same limited-edition hoodie. Using their account, they reached out for clarification on the refund process. Following the outlined steps, they successfully returned the extra item and received a refund for it, further solidifying their trust in AuthenticStreetwear's service.
One user faced an unexpected delay in shipping that impacted a planned event. After checking in with our support team regarding the status, they were offered a refund option for the shipping fee, which they accepted, ensuring they felt valued despite the inconvenience.
The Easiest Way to Get a AuthenticStreetwear Refund
If you're frustrated trying to get a refund from AuthenticStreetwear—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with AuthenticStreetwear is straightforward and efficient. Here are some specific tips to help you stay updated on your refund progress:
Email Notifications: Keep an eye on your email inbox for updates regarding your refund status. AuthenticStreetwear sends confirmation emails when your refund request is processed, so check for messages from orders@authenticstreetwear.com.
Account Dashboard: Log into your AuthenticStreetwear account and navigate to the Order History section. Here, you can view the status of your refund requests alongside your past orders.
Mobile App Alerts: If you have the AuthenticStreetwear app, enable notifications to receive real-time updates about your refund status directly on your mobile device. Look for alerts in the app once your request is processed.
Billing Section: Check the Billing Section under your account settings to find specific details about any pending or completed refunds. This area provides a comprehensive overview of all transactions related to refunds.
Itemized Refund Progress: AuthenticStreetwear provides clear timelines for refunds, including what stage each request is in—processing, completed, or issued. Refer to these updates in the Order History for clarity on when you can expect your funds.
Customer Support: If you have any questions or concerns about your refund, don't hesitate to reach out to AuthenticStreetwear's customer support through the help center. They can provide detailed assistance and expedite your refund inquiries.
FAQ
If you forgot to cancel your order on time, unfortunately, we are unable to offer a refund for that purchase. However, we encourage you to review our return policy, as there may be options available for exchanges or credits on future purchases that could help. Please reach out to our customer service team for assistance.
Refund processing times can vary depending on your bank or payment provider, typically taking between 5 to 10 business days for the funds to appear in your account after the refund has been initiated. It's important to monitor your account during this period, as processing times may differ.
If you see a charge but don’t have an active subscription, please first check your email for any related receipts or transaction details. If you are still uncertain, contact our Customer Service team through the website for assistance in tracking down the charge and verifying your account status.
If you're unable to secure a refund directly from AuthenticStreetwear, consider reaching out to their customer service team again for further assistance. You may also wish to escalate your inquiry within their support system to ensure your concerns are addressed. Additionally, reviewing your account details regarding the transaction might provide further insights into your options.
If AuthenticStreetwear declines your refund request, it's advisable to carefully review their refund policy for specific guidelines on eligibility. You may also consider reaching out to their customer support team again for further clarification or additional assistance. Additionally, ensure that all account details and order information are accurate when communicating with them.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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