Many users often overlook billing details until an unexpected charge catches their attention—like the automatic renewal of a subscription. This guide aims to clarify how refunds work at Awakenings101, outlining eligibility criteria and providing a straightforward process to request a refund efficiently. Whether you're seeking clarity or resolution, we’re here to help you navigate the steps to reclaim your funds with ease.
What You Should Prepare Before Applying For Refund
Order Confirmation Email - Have the original confirmation email from your purchase handy as it contains essential details.
Transaction ID - Locate and note the unique transaction ID associated with your order for reference.
Account Details - Ensure you have access to your Awakenings101 account, including your registered email address and username.
Purchase Date - Be prepared to state the specific date of purchase as required in the refund process.
Payment Method - Remember the payment method used for the transaction, as you may need to provide this information.
Proof of Issue - Gather any documentation or screenshots that demonstrate the issue with the product or service you are requesting a refund for.
Refund Policy Review - Familiarize yourself with Awakenings101's specific refund policy to understand the eligibility criteria.
Communication Records - Keep track of any previous communications regarding your refund request to refer back to in your application.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
1-3 working days
Bank Transfer
5-7 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Awakenings101
At Awakenings101, we recognize the importance of transparency regarding your rights and eligibility for refunds based on the services we provide. Understanding your account status and the nature of the services can clarify potential grounds for refunds. Below are some situations that may qualify for refunds pertaining to our offerings.
Cancellation within the Refund Period: If you have subscribed to our services and choose to cancel your subscription within the designated refund period, you may be eligible for a refund based on the terms set at the time of purchase.
Service Quality Issues: In cases where you feel the service provided did not meet the described standards, you might be eligible for a refund. We encourage users to reach out so we can address any concerns promptly.
Technical Difficulties: If you encounter unresolvable technical issues that prevent you from accessing the services you paid for, you may be eligible for a refund once the situation is reviewed.
Subscription Level Mismatch: If you accidentally subscribed to a higher tier than intended and notify us within a specified period, you may qualify for a refund of the difference in subscription charges.
Promotional Offer Terms: Should you have signed up during a promotional offer and have not received the expected benefits, eligibility for a refund may be assessed based on the specifics of the promotion.
Step-by-Step Process to Request Your Awakenings101 Refund Like a Pro
If you purchased through Awakenings101.com:
Visit the Awakenings101 website and log in to your account.
Navigate to the Account Settings section.
Locate the Billing History option.
Select the transaction you wish to refund.
Click on Request Refund or similar options available.
In the message, mention that the subscription renewed without notice.
Submit your request and check your email for further instructions.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the screen.
Select Subscriptions from the options.
Find and click on the Awakenings101 subscription.
On the subscription page, tap Report a Problem.
Choose the reason for the refund, emphasizing that the account was unused.
Complete the form and submit your request.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the Menu (three horizontal lines) in the top-left corner.
Select Account, then tap on Purchase History.
Locate the Awakenings101 transaction and tap on it.
Select Request a refund.
In your request, mention that the subscription renewed unexpectedly.
Follow the instructions provided to finalize your refund request.
If you purchased through Roku:
Go to the Roku website and sign in to your account.
Select Manage Account.
Scroll to the Subscription Management section.
Click on your Awakenings101 subscription.
Find the option for Contact Support regarding your subscription.
In your message, highlight that the subscription was not in use.
Submit the request and keep an eye on your email for any updates.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
My name is [Your Name], and my account email is [Your Email]. I am writing to address a billing situation regarding my account. The details are as follows: [describe reason].
I would like to request a refund in the amount of [Amount]. I have attached the relevant documentation for your review.
Could you please confirm the status of my request within 3-5 business days? If you need any further information, feel free to reach out to me at [Your Phone Number].
Thank you for your assistance.
Best regards,
[Your Name]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is awaiting review.
The refund process will start within 3-5 business days. You will be notified once it moves to the next stage.
Processing
Your refund is currently being processed by our finance team.
Allow up to 7 business days for this stage. You can check back later for updates.
Refunded
Your refund has been successfully issued.
The amount will be reflected in your account within 3-5 business days, depending on your bank's processing times.
Partially Refunded
A portion of your refund has been processed.
You will receive a notification with details on the refunded amount and the remaining balance.
Completed
Your refund request is fully completed and closed.
All transactions regarding this refund are finalized. No further action is required on your part.
Canceled
Your refund request has been canceled, either by you or by our team.
If this was an error, please contact our support team for assistance in reinitiating the refund process.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Awakenings101, we understand that managing subscriptions and obtaining refunds can sometimes be complex. Here are a few realistic user scenarios illustrating how customers successfully claimed refunds:
Subscription Overlap: Jamie realized she accidentally reactivated her monthly subscription while switching plans and was charged twice in one month. After contacting customer support, she clarified her situation and was pleased to receive a refund for the duplicate charge.
Canceled Workshop Attendance: Alex had to cancel his enrollment in a scheduled virtual workshop due to a personal emergency. Upon reaching out to Awakenings101 with his cancellation request prior to the event, he received a prompt refund for the workshop fees as per their policy.
Unused Credit Adjustment: Sarah discovered that her account had a balance of unused credits from past purchases. After inquiring about the status and potential for a refund due to her not using the credits, Awakenings101 provided her with a full refund of the remaining balance, addressing her request efficiently.
Monthly Plan Changes: Tom decided to downgrade his subscription plan after feeling he no longer needed all the features. He contacted support to clarify how his billing would adjust, and received a partial refund for the difference in subscription cost, ensuring that he felt valued as an ongoing customer.
The Easiest Way to Get a Awakenings101 Refund
If you're frustrated trying to get a refund from Awakenings101—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Awakenings101 is designed to be straightforward and efficient. Here’s how you can stay informed about the progress of your refund, ensuring you have all the details you need in one place.
Email Notifications: Keep an eye on your email inbox for updates related to your refund. Awakenings101 sends out notification emails that include details about your refund status, including confirmation of the request and any changes in progress.
Account Dashboard: Log into your Awakenings101 account and navigate to your Order History section. Here, you can view the status of your refunds along with previous transactions and their respective details.
In-App Notifications: If you’re using the Awakenings101 mobile app, check the notifications section. You’ll receive timely updates regarding your refund so you don’t have to continuously check your email.
Billing Section: Go to the Account Settings menu and view the Billing section. This area provides insights into all financial transactions, including refund requests and their statuses.
Refund Progress Indicators: When viewing your refund status, look for progress indicators. Awakenings101 typically provides details like "Processing," "Approved," or "Refunded" along with expected timelines for completion.
Customer Support: If you have questions or concerns, visit the Help Center on Awakenings101’s website. You can also access live chat support where representatives can provide real-time updates and assistance regarding your refund.
FAQ
If you forget to cancel your subscription on time, unfortunately, we are unable to provide a refund for that billing cycle. We recommend checking your account regularly and setting reminders for cancellations to avoid unintentional charges in the future.
Refunds typically take between 5 to 10 business days to appear in your account, depending on your bank or payment provider's processing times. Once your refund is initiated, you'll receive a confirmation email to keep you updated on its status.
If you see a charge but do not have an active subscription, please first check your account to verify your subscription status. If the charge still seems unclear, contact our support team directly through the website, and provide them with the relevant details so they can assist you in resolving the issue.
If you are unable to secure a refund directly from Awakenings101, consider reaching out to their customer service again for further assistance. You may also explore the possibility of escalating your inquiry within their support system to ensure it is adequately addressed. Additionally, reviewing your account details and order history may provide useful context for your situation.
If Awakenings101 refuses to issue a refund, consider reviewing their refund policy for clarity on the terms and conditions. You can also reach out to their customer support again for further assistance or clarification. Additionally, double-check your account details to ensure all information is accurate and up-to-date.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
Comments (0)