Many users only consider their billing statements when an unexpected charge catches their attention—perhaps due to an automatic subscription renewal. This guide is designed to clarify how EasyNews Internet's refund process works, who is eligible for a refund, and the straightforward steps to request a refund efficiently. We aim to empower you with the information you need to navigate this situation with confidence.
What You Should Prepare Before Applying For Refund
Your EasyNews Account Username: Gather the username associated with your EasyNews account for identification.
Subscription Details: Have your current subscription plan information ready, including the date of renewal and billing cycle.
Transaction ID: Locate the transaction ID from the payment you wish to refund to streamline the process.
Payment Method: Identify the payment method used for the transaction; this could be a credit card, PayPal, or another method.
Reason for Refund: Prepare a clear and concise explanation for why you are requesting the refund, as this may be required.
Date of Transaction: Gather the precise date of the transaction that you are seeking to refund to assist customer support.
Previous Correspondence: If applicable, keep any emails or messages you have had with EasyNews support regarding your refund request on hand.
Proof of Subscription: Collect any confirmation emails or receipts that were sent upon subscribing to EasyNews.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
3-5 working days
PayPal
2-4 working days
Bitcoin
1-3 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from EasyNews Internet
At EasyNews Internet, users benefit from a subscription-based service that provides access to news and multimedia content. As such, eligibility for refunds may depend on specific user circumstances and account management situations rather than any error in billing practices. Below are outlined scenarios that may qualify you for a refund under certain conditions:
Service Downtime: If you experience significant and prolonged service interruptions that affect your ability to use the subscription, you may qualify for a refund for that specific billing period.
Subscription Modifications: If you've recently upgraded or downgraded your subscription plan, adjustments may be necessary to account for the revised service offerings. Adjustments may include refunds for partial months.
Account Inaccessibility: Should there be unforeseen circumstances preventing you from accessing your account, such as technical issues on EasyNews Internet’s side, you might be eligible for a refund for the affected service period.
Trial Period Outcomes: If you are participating in a trial period and decide that the service does not meet your expectations, you might inquire about refund options before the trial period ends.
Billing Errors: In the case of a documented billing issue that impacts your subscription plan, you may be able to request a refund to correct the amount charged.
For personalized assistance regarding your account status and eligibility, it is recommended to contact EasyNews Internet’s support team directly, as they can provide specific guidance based on your individual circumstances.
Step-by-Step Process to Request Your EasyNews Internet Refund Like a Pro
If you purchased through EasyNews Internet:
Visit the EasyNews Internet website and log in to your account.
Navigate to the Help Center found in the footer of the homepage.
Click on the Submit a Ticket option.
Select the Billing category.
In the description field, mention that your subscription renewed without notice.
Request the refund clearly, emphasizing that the account was unused during the billing period.
Submit the ticket and await a response from customer support.
If you purchased through Apple:
Open the Settings app on your device.
Tap on your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on your EasyNews subscription.
Scroll down and select Report a Problem.
Choose the issue as Billing Issue and specify that your subscription renewed without notice.
Request a refund in your message, focusing on the account being unused.
Submit your report.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on your Profile Icon in the top right corner.
Select Payments & subscriptions.
Tap on Subscriptions and find your EasyNews subscription.
Select Cancel Subscription to stop future charges.
After cancellation, tap on Request a Refund.
Choose Billing Issue and mention that the subscription renewed without notice.
Highlight that your account was unused during the billing period.
Submit your request for a refund.
If you purchased through Roku:
Go to the Roku website and log in to your account.
Navigate to the Manage Account section.
Click on Subscriptions.
Locate your EasyNews subscription and select Cancel Subscription.
After canceling, go to the Contact Us page.
Select Billing as your issue.
Explain that the subscription renewed without notice.
Request a refund and emphasize the account was unused.
Submit your request for assistance.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to EasyNews Internet for Refund
Script
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Subject: Refund Request – EasyNews Internet Account [Your Email]
Dear EasyNews Support Team,
I hope this message finds you well.
[describe reason]
I would like to request a refund in the amount of [Amount].
Attached you will find any relevant documentation to support my request.
Please confirm receipt of this request and provide an update within 3-5 business days.
Thank you for your attention to this matter.
Best regards, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is awaiting review.
You will receive a confirmation email once the review is completed.
Processing
Your refund is being processed; this usually takes 3-5 business days.
You can expect the funds to be credited back to your account soon.
Refunded
The refund has been successfully completed and processed.
You should see the refunded amount reflected in your account shortly.
Partially Refunded
A portion of your original payment has been refunded.
Check your account to see the amount refunded; the rest is not eligible for refund.
Completed
The refund process is complete and no further action is needed.
Your account is settled, and all relevant transactions are closed.
Canceled
Your refund request has been canceled either by you or due to ineligibility.
No refund will be processed; please contact support if this is in error.
Real User Scenarios: When and How Refunds Were Successfully Claimed
When using EasyNews Internet, users may occasionally find themselves needing to claim a refund due to various account-related issues. Here are some realistic scenarios where users successfully obtained refunds:
Accidental Subscription Upgrade: A user mistakenly upgraded their account from a basic plan to a premium plan thinking it was a temporary feature. Upon realizing the error shortly after, they contacted customer support for clarification and arranged for a refund of the difference in fees.
Service Interruption: During a planned system maintenance, a user experienced an unexpected service interruption that affected their ability to access content. After reaching out to EasyNews Internet, they were informed they would receive a pro-rated refund for the downtime experienced during that billing period.
Plan Change Confusion: A user intended to switch from a monthly to an annual subscription for a cost-saving advantage but was unsure how to process the change. After receiving guidance from customer support, they were able to cancel the monthly subscription and, upon following the proper steps, received a refund for the remaining days of their monthly plan.
Billing Cycle Mistake: A user noticed that a billing cycle was inadvertently set to renew earlier than expected due to a misunderstanding of the billing schedule. After contacting EasyNews Internet’s support team for clarification on their billing, they successfully arranged for a refund of the additional charge that was made prior to the standard renewal date.
The Easiest Way to Get a EasyNews Internet Refund
If you're frustrated trying to get a refund from EasyNews Internet—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with EasyNews Internet is simple and efficient. Here are the best ways to stay updated on your refund progress:
Email Notifications: Keep an eye on your email inbox, as EasyNews sends automatic updates regarding your refund status. Look for emails with subject lines that include "Refund Update," which will provide key milestones in the refund process.
Account Dashboard: Log into your EasyNews account and navigate to the Account Dashboard. Here, you can view the Order History section, which outlines all transactions, including refund statuses with detailed notes on the process.
Billing Section: For a more in-depth look at your financial interactions with EasyNews, check the Billing section under your account settings. This section will show any pending or completed refunds along with dates and amounts.
Mobile App Notifications: If you use the EasyNews mobile app, ensure that push notifications are enabled. You will receive real-time updates on your refund status directly through the app, making it easy to stay informed on the go.
Customer Support: If you have questions about your refund status, reach out to EasyNews customer support through the help center. They can provide personalized assistance and give you specific updates not shown in your account.
FAQ
EasyNews Internet offers a satisfaction guarantee, which allows users to request a refund within a certain period after their subscription renewal. If you forgot to cancel on time, it's best to reach out to their customer support to discuss your situation, as they may be able to assist you based on their refund policy.
Refunds from EasyNews typically take 5 to 10 business days to process and appear in your account. The exact timing can vary based on your bank or payment method. If you have not seen your refund after this period, please contact customer support for assistance.
If you see a charge but do not have an active subscription, please first check your account dashboard to confirm the status of your subscription. If everything appears correct and you still have questions, contact our customer support team for further assistance in resolving the issue.
If you are unable to receive a refund directly from EasyNews Internet, consider reaching out to customer service again for further assistance. You may also escalate your inquiry within their support system to explore additional options. Reviewing your account details and any applicable terms may provide helpful insights regarding your situation.
If EasyNews Internet refuses to issue a refund, it may be helpful to carefully review their refund policy for any specific guidelines or requirements. Additionally, consider reaching out to their customer support team again for clarification or further assistance. Checking your account details to ensure all information is accurate can also be beneficial.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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