Many users often overlook billing details until an unexpected charge catches them off guard, such as an automatic renewal of a subscription. This guide is designed to clarify how EGG CLUB refunds work, who is eligible for them, and the straightforward steps to quickly request your money back. Our aim is to provide you with clear, helpful information so you can navigate the refund process with confidence and ease.
What You Should Prepare Before Applying For Refund
Order Number: Locate your unique order number from your purchase confirmation email or your account order history.
Email Address: Ensure you have access to the email address associated with your EGG CLUB account for communication regarding your refund.
Transaction ID: Find the transaction ID from your payment receipt, as it may be required to process your refund.
Refund Policy Confirmation: Review EGG CLUB's refund policy to confirm eligibility and conditions under which refunds are granted.
Account Verification: Be prepared to verify your account details, including your username and any security questions.
Supporting Documentation: Gather any relevant documentation such as an email correspondence regarding the issue or images of the product if applicable.
Date of Purchase: Note the date when the transaction occurred to facilitate the refund process.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
3-5 working days
PayPal
2-4 working days
Interac e-Transfer
1-3 working days
Apple Pay
3-5 working days
Google Pay
3-5 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from EGG CLUB
At EGG CLUB, we understand that your needs may change, and we aim to provide clear guidance on the eligibility for refunds regarding our services. As a subscription-based platform focused on enhancing your community experience through various egg-inspired activities and events, it's essential to know the specific scenarios in which users might be eligible for refunds. Refund eligibility primarily pertains to account management and service usage considerations.
Account Cancellation: If you decide to cancel your subscription before the next billing cycle, you may be eligible for a refund for the upcoming period, provided the cancellation occurs within the stipulated timeframe as detailed in our terms.
Service Dissatisfaction: If the services offered did not meet your expectations due to issues directly related to the content or experience provided, you might be eligible for a refund, subject to the review of the circumstances surrounding the service delivery.
Event Rescheduling: Should an event or activity related to your subscription be canceled or significantly altered, you may qualify for a refund for the portion of your investment associated with that specific event.
Error in Billing: If an inconsistency in your billing is identified—such as an unexpected charge related to your account management—you may be eligible for a refund after reviewing the details of your account.
Promotional Content Not Accessible: If you purchased access to specific promotional content that ultimately became unavailable, you may be eligible for a refund, depending on the nature of the unavailability.
We encourage users to refer to our detailed policy guidelines for more information and to ensure they understand their rights regarding refunds at EGG CLUB. If you have specific questions about your eligibility, please don’t hesitate to reach out for assistance.
Step-by-Step Process to Request Your EGG CLUB Refund Like a Pro
If you purchased through EGG CLUB:
Visit the EGG CLUB website at eggclub.ca.
Log in to your account using your email and password.
Navigate to the Account Settings section.
Locate and click on Billing Information.
Select Request a Refund from the options available.
Fill out the refund request form, including a brief message saying, "I did not receive any notifications prior to renewal".
Submit your request and check your email for a confirmation.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on your EGG CLUB subscription.
Select Cancel Subscription to ensure no future charges.
Visit reportaproblem.apple.com in your web browser.
Log in with your Apple ID and locate the EGG CLUB charge.
Select Report a Problem next to the charge.
Choose "I didn't know I was being charged" from the dropdown options.
Submit your request and wait for a follow-up email from Apple.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the Menu icon (three horizontal lines in the top-left corner).
Select Subscriptions.
Find and tap on EGG CLUB.
Choose Cancel Subscription to prevent future charges.
Then, go to play.google.com/store/account on a web browser.
Under the Order History, locate the EGG CLUB purchase.
Click on Request a refund and choose "I accidentally purchased this".
Submit the request and check your email for confirmation.
If you purchased through Roku:
Sign in to your Roku account on the Roku website.
Navigate to the Manage Your Subscriptions section.
Find your EGG CLUB subscription on the list.
Select Cancel Subscription to avoid future billing.
Next, visit support.roku.com.
Go to the Contact Support section.
Select Billing questions and report the issue with a message stating, "The subscription renewed without notification".
Submit your request and monitor for a response from Roku.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to EGG CLUB for Refund
Script
Copy
Subject: Refund Request – EGG CLUB Account [Your Email]
Dear EGG CLUB Support,
I hope this message finds you well.
I am writing to request a refund due to [describe reason]. I would like to request a refund in the amount of [Amount].
If applicable, I have attached documentation to assist in this matter.
I would appreciate your confirmation regarding this request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Refund request has been received and is awaiting approval.
Your refund is in the queue; you'll be notified once it's approved.
Processing
Your refund is currently being processed by our team.
This usually takes 3-5 business days. Hold tight!
Refunded
The refund has been successfully issued and processed.
The funds should appear back in your account within 3-5 business days.
Partially Refunded
A portion of your refund has been processed.
You will receive a refund for a part of your order; details are in your account.
Completed
The refund process is fully completed.
Your account has been credited, and the process is finalized.
Canceled
The refund request has been canceled by the customer or admin.
If you did not initiate this, please contact support.
Real User Scenarios: When and How Refunds Were Successfully Claimed
EGG CLUB provides a unique subscription service for gourmet egg dishes delivered weekly. Here are a few scenarios where users successfully claimed refunds due to specific circumstances:
Subscription Pause Request: A user approached EGG CLUB to pause their subscription for two weeks due to a planned vacation. After confirming the pause, they were charged for a delivery that fell within the paused period. Upon contacting customer support, the user received a refund for the accidental charge, ensuring they only paid for active delivery weeks.
Change in Delivery Preferences: One subscriber decided to switch from a standard delivery to a family pack. However, they realized they had been charged for the standard plan due to a minor oversight in their account settings. After reaching out to EGG CLUB’s support, the user received a refund for the difference in pricing, as they hadn't received the standard delivery yet.
Missing Delivery Issue: A customer noticed that their expected delivery did not arrive on the scheduled day. Upon notifying EGG CLUB, it was found that a logistical error occurred. The user was credited with a refund for that week’s meal delivery, along with an additional discount for future orders as a goodwill gesture.
Incorrect Order Quantity: A member mistakenly ordered twice the quantity of their favorite dish for the week. Realizing the error just after placing the order, they quickly contacted EGG CLUB. The support team promptly processed a refund for one of the orders before the delivery was dispatched.
The Easiest Way to Get a EGG CLUB Refund
If you're frustrated trying to get a refund from EGG CLUB—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with EGG CLUB is straightforward when you know where to look. Here are some efficient ways to stay updated on your refund process:
Email Notifications: EGG CLUB sends automatic email updates regarding your refund status. Look for emails with the subject line "Refund Update" to stay informed about any changes or progress.
In-App Notifications: If you have the EGG CLUB mobile app, check the notifications section for real-time updates related to your refund. These notifications provide quick insights without needing to log in to your account.
Account Dashboard: Log in to your EGG CLUB account and navigate to the Order History section. Here, you'll find detailed information about your recent purchases, including any initiated refunds and their current status.
Billing Section: For a thorough overview, head to the Billing section of your account settings. This area includes all transactions and any refunds that are pending or completed, along with their expected timelines.
Customer Support: If you're unable to find the information you need, EGG CLUB’s customer support is readily available. Use the live chat feature on the website or through the app for personalized assistance regarding your refund.
FAQ
If you've forgotten to cancel your membership on time and are charged for the next billing cycle, refunds are generally not provided for late cancellations. We recommend reviewing our cancellation policy and timelines to ensure you can manage your subscription effectively in the future. For any specific concerns, please contact our support team.
Refunds typically take 5 to 10 business days to process and appear in your account, depending on your bank or financial institution. Once we initiate the refund, you will receive a notification confirming the transaction. Please keep in mind that processing times may vary based on your payment method.
If you see a charge but don’t have an active subscription, please check your payment history and account details to ensure you are not linked to any previous subscriptions. If the charge remains unclear, contact our customer support team with your payment information for further assistance.
If you are unable to secure a refund directly from EGG CLUB, you might consider reaching out to customer service again for further clarification or assistance. Additionally, escalating your inquiry within EGG CLUB's support channels can sometimes yield more effective results. Reviewing your account details and any relevant terms may also provide insights into your options.
If EGG CLUB has refused to issue a refund, consider reviewing the refund policy on their website to ensure all criteria were met. You can also reach out to their customer support again for clarification or additional options. Additionally, double-check your account details to confirm the status of your order.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
.svg)
.png)
Comments (0)