Many users often overlook the details of billing until an unexpected charge catches them off guard, such as an automatic subscription renewal. This guide is designed to help you navigate the refund process for Eightysix Giants, ensuring you understand who is eligible for refunds and how to request your money back efficiently. Whether you have questions about specific policies or need assistance with the steps involved, we're here to make the process as straightforward as possible.
What You Should Prepare Before Applying For Refund
Order Number: Locate your unique order number, which can be found in your confirmation email or on your account order history.
Transaction ID: Have your transaction ID ready from the payment confirmation, which is essential for tracking your purchase.
Payment Method: Be prepared to provide details about the payment method used, such as the last four digits of the credit card or PayPal account.
Reason for Refund: Clearly articulate the reason for your refund request, whether it's due to defective merchandise, an incorrect item, or dissatisfaction with the product.
Proof of Purchase: Include a copy of your purchase receipt or invoice to validate your claim.
Photos of Product: If applicable, attach clear images of the product to support your refund request, especially if it’s damaged or not as described.
Account Email: Use the email address associated with your Eightysix Giants account to facilitate faster processing of your request.
Return Shipping Label: If the product needs to be returned, check if you have the return shipping label that may have been provided.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
2-4 working days
Gift Card
5-7 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Eightysix Giants
At Eightysix Giants, we strive to provide a transparent experience for our users regarding eligibility for refunds. Given the nature of our services, which include a variety of digital offerings and subscriptions, understanding your rights and potential refund scenarios is crucial.
Refund eligibility may apply under specific circumstances related to your account management and service usage. Here are some situations that may qualify for potential refunds:
Service Unavailability: If a service you have subscribed to was unavailable for an extended period, you may be eligible for a refund for the affected duration.
Billing Discrepancies: If there are any inconsistencies noted in your billing statements, inquiries can be made which might lead to a resolution eligible for a refund.
Subscription Cancellations: Depending on the timing of cancellation within a billing cycle, you may qualify for a refund for the unused portion of your subscription.
Customer Experience Issues: If you encountered significant issues impacting your experience that were reported and not resolved satisfactorily, you could inquire about possible compensation options.
Promotions or Credits: If promotional credits were not applied correctly to your account, you might be eligible for a refund of the amount expected to be credited.
Please note that specific refund eligibility may vary based on individual circumstances and account history. For any inquiries regarding your eligibility, please contact our support team for detailed assistance.
Step-by-Step Process to Request Your Eightysix Giants Refund Like a Pro
If you purchased through EightysixGiants.com:
Visit the Eightysix Giants website.
Scroll to the bottom of the page and click on Contact Us.
Select the option for Membership and Subscription Inquiries.
Fill out the contact form with your information:
Enter your account email and subscription details.
Select Refund Request as the subject.
In the message box, mention that the subscription renewed without notice or that the account was unused.
Submit the form and wait for a response.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your Apple ID at the top of the screen.
Select Subscriptions.
Locate your Eightysix Giants subscription and tap it.
Scroll down and tap on Report a Problem next to your subscription.
Select the reason for requesting a refund, such as accidental renewal or subscription was unused.
Follow the prompts to complete your refund request.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the Menu icon (three horizontal lines) in the upper-left corner.
Select Subscriptions.
Find your Eightysix Giants subscription and click on it.
Tap on Cancel Subscription (if applicable).
Once the cancellation is confirmed, tap on Report a Problem to request a refund.
Choose the reason that aligns with your situation, such as auto-renewed without notice.
If you purchased through Roku:
Visit the Roku website and log into your account.
Navigate to the My Account section.
Scroll to Manage Your Subscriptions and find Eightysix Giants.
Click on Unsubscribe to cancel your subscription.
Immediately after cancelling, locate the Customer Care section on the Roku website.
Submit a request for a refund, specifying that the subscription was not used and was auto-renewed.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I am writing to formally request a refund for my account. [describe reason] I would like to request a refund in the amount of [Amount].
If applicable, I have attached the necessary documentation for your review.
Could you please confirm receipt of this request and provide a response within 3-5 business days?
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received but is awaiting approval.
Hang tight! Your request is being reviewed by our team.
Processing
Your refund is currently being processed.
We're working on getting your funds back to you. This might take a few business days.
Refunded
Your refund has been successfully processed and completed.
Great news! The amount has been credited back to your original payment method.
Partially Refunded
A portion of your order has been refunded.
You will see a partial refund reflecting the items returned. The rest will remain as store credit or payable as per our policy.
Completed
All aspects of your refund process are finalized.
Your refund process is fully complete. If you have any questions, feel free to reach out!
Canceled
Your refund request has been canceled.
If you didn't request this, please contact support. You can also submit a new request if needed.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Eightysix Giants, our users often navigate various situations related to our subscription services and offerings. Here are some realistic scenarios where users successfully claimed refunds:
Account Upgrade Misunderstanding: A user upgraded their subscription plan but realized the new features weren't necessary for their needs. After contacting customer support, they explained their situation, and a refund for the pro-rated amount was issued promptly.
Service Interruption During Event: A customer faced an unexpected service interruption during a key event which affected their experience. Upon submitting a request detailing the timing and impact, they received a courteous response and were granted a refund for that particular billing period.
Subscription Overlap: A customer thought they had canceled their previous subscription before signing up for a new one but noticed both charges on their account. They reached out for clarification and, after confirming the overlap, were promptly refunded for the extra charge.
Feature Change Policy: After a significant feature change, a subscriber felt the new setup didn’t meet their needs. By sharing their feedback with customer support, they were able to request a refund for the unused portion of their subscription, which was honored in a timely manner.
The Easiest Way to Get a Eightysix Giants Refund
If you're frustrated trying to get a refund from Eightysix Giants—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status at Eightysix Giants is a straightforward process, designed to keep you informed every step of the way. Here are some efficient methods to stay updated on your refund:
Email Notifications: Check your inbox for refund update emails from Eightysix Giants. These emails provide detailed information on the status of your refund, including the date it was initiated and an estimated processing time.
Account Dashboard: Log in to your Eightysix Giants account and navigate to your Account Dashboard. Here, you can view your order history and find any active refund requests along with their current status.
Order History Section: Within the Order History tab, all transactions related to refunds are clearly listed. Click on the specific order to see detailed information about the refund process.
In-App Notifications: If you use the Eightysix Giants mobile app, ensure that you have notifications enabled. You will receive instant updates regarding your refund status directly through the app.
Billing Section: Visit the Billing section of your account to find comprehensive details about your payment methods and refunds. This section outlines any refunds processed and their corresponding transaction identifiers.
Customer Support: If you have further questions or concerns regarding your refund, don’t hesitate to contact Eightysix Giants' customer support. They can provide real-time assistance and help you track any pending refunds.
FAQ
Refunds for missed cancellations are generally not provided, as it's important to cancel within the specified timeframe to avoid charges. However, we encourage you to reach out to our customer support team, as they may be able to assist you on a case-by-case basis.
Refunds from Eightysix Giants typically take 5 to 10 business days to process, depending on your bank or financial institution. Once your refund is initiated, you will receive a confirmation email, and the funds should appear in your account shortly thereafter.
If you see a charge but don’t have an active subscription, please check your account details on our website to verify your subscription status. If you believe there’s an error, contact our customer support team with your transaction details for further assistance.
If you're unable to receive a refund directly from Eightysix Giants, consider reaching out to customer service again for further assistance. You may also want to escalate your inquiry within their support system for additional support. Additionally, reviewing your account details and any related policies on their website might provide further insights into your options.
If Eightysix Giants is unable to issue a refund, it may be helpful to review their refund policy for any conditions that apply to your purchase. Additionally, consider contacting their customer support team again for further clarification on your situation. You might also check your account details to ensure that all information is accurate and up to date.
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¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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