Navigating the world of billing can often feel overwhelming, especially when unexpected charges arise. At ELEVATED HEALING, we understand how important it is for you to have a clear understanding of our refund process. This guide is designed to walk you through the ins and outs of ELEVATED HEALING refunds, including eligibility criteria and the step-by-step process for requesting your money back quickly and efficiently. Our goal is to ensure you feel supported and informed every step of the way.
What You Should Prepare Before Applying For Refund
Patient ID: Gather your unique patient identification number used in your records with ELEVATED HEALING.
Transaction ID: Locate the transaction ID from your payment confirmation email or receipt.
Appointment Confirmation: Keep a copy of your initial appointment confirmation, including date and type of service received.
Proof of Payment: Have your payment receipt or credit card statement that shows the transaction with ELEVATED HEALING.
Service Description: Prepare a detailed description of the service you received, including any specific treatment modalities used.
Refund Reason: Write down a clear explanation of why you are requesting a refund, including any relevant circumstances or dissatisfaction.
Contact Information: Ensure you have up-to-date personal contact information ready for follow-up purposes.
Previous Correspondence: Compile any emails or messages exchanged with ELEVATED HEALING regarding your service or refund inquiries.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
5-7 working days
Health Savings Account (HSA)
7-10 working days
Insurance Reimbursement
Varies (4-6 weeks)
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from ELEVATED HEALING
At ELEVATED HEALING, we prioritize the satisfaction and well-being of our clients. Understanding the circumstances under which you may qualify for a refund is essential for navigating your experience with our services. Our approach is centered on providing quality care and service, and we recognize that specific situations may arise that warrant consideration for a refund.
Refund eligibility at ELEVATED HEALING pertains mainly to our therapeutic service offerings and is often influenced by the nature of our treatments and appointment policies. Below are specific scenarios that might qualify for a refund:
Service Cancellation: If you have pre-paid for a service and provided notice as per our cancellation policy, you might be eligible for a refund of those services.
Service Disruption: In the rare event that a scheduled treatment is canceled by ELEVATED HEALING, clients may qualify for a refund or have the option to reschedule their appointment without incurring a fee.
Therapeutic Session Relocation: Should your therapy session be relocated or reassigned to a different service provider, clients may have the option to request a refund if the change does not meet their preferences.
Account Management Issues: In case of discrepancies with billing related to your account, such as service packages that were not delivered as expected, you may inquire about eligibility for a refund based on your specific circumstances.
Feedback and Client Satisfaction: ELEVATED HEALING values client feedback; if your experience did not align with your expectations of our service offerings, discussing the matter with our team might reveal options for a resolution, including potential refunds.
For more comprehensive details and to discuss any specific situations that may apply to you, we encourage reaching out to our customer service team. They are well-equipped to assist you with any inquiries regarding your experience and potential refund eligibility.
Step-by-Step Process to Request Your ELEVATED HEALING Refund Like a Pro
Scroll down to the bottom of the homepage and click on the 'Contact Us' link.
Fill out the contact form with your account information and select 'Refund Request' as the subject.
In the message box, mention how the subscription renewed without prior notice.
Submit the form and await a confirmation email regarding your request.
Follow up if you do not receive a response within 5-7 business days.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on your ELEVATED HEALING subscription.
Scroll down and select Report a Problem.
Choose Request a Refund and specify the reason as "subscription renewed without notice."
Submit your request and await an email response regarding the outcome.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the Menu icon (three horizontal lines) in the top-left corner.
Select Account.
Scroll down and tap on Purchase History.
Locate your ELEVATED HEALING subscription.
Tap on the subscription and select Request a Refund.
Explain that the subscription renewed without notice and submit your request.
If you purchased through Roku:
Sign in to your Roku account on the Roku website.
Click on Manage Account in the top navigation.
Select Subscriptions from the menu.
Find your ELEVATED HEALING subscription and click on it.
Select Manage Subscription.
Click on Request a Refund and highlight that the renewal occurred without notice.
Send your request and check your email for a response regarding your refund.
If you purchased through Amazon:
Log in to your Amazon account.
Navigate to Your Account.
Select Your Memberships and Subscriptions.
Locate your ELEVATED HEALING subscription.
Click on Manage Subscription.
Select Request a Refund and mention that the subscription renewed without prior notice.
Complete the submission and keep an eye on your email for confirmation.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I would like to request a refund in the amount of [Amount]. Please find attached any necessary documentation related to this matter.
Could you please confirm receipt of this email and provide an update regarding my request within 3-5 business days?
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is awaiting review.
You will be notified via email once your request is being processed. Typical wait time is 1-2 business days.
Processing
Your refund is currently being reviewed and processed by our team.
Refunds typically take 3-5 business days to be processed. We appreciate your patience.
Refunded
Your refund has been approved and processed successfully.
The funds will reflect back to your original payment method within 5-7 business days.
Partially Refunded
Only a portion of your refund request has been approved.
You will receive a credit for the approved amount, and a detailed explanation will be sent to you.
Completed
Your refund process is fully completed, and the transaction is finalized.
You can view your updated account balance. Thank you for your business!
Canceled
Your refund request has been canceled.
If you have questions, please reach out to our support team for clarification.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At ELEVATED HEALING, users may occasionally find themselves navigating different circumstances that lead to successful refund claims. Here are some realistic scenarios where clients effectively resolved their issues related to services offered:
Session Cancellation due to Illness: A user booked a series of therapy sessions but had to cancel the last appointment due to unforeseen illness. After contacting customer service, they were able to obtain a refund for that session as per the clinic's cancellation policy.
Change in Treatment Plans: A client initially signed up for a comprehensive treatment program but realized that their needs had changed after the first few sessions. They reached out to ELEVATED HEALING to adjust their plan and successfully received a refund for the remaining sessions that were no longer necessary.
Scheduling Conflicts: A user accidentally scheduled an appointment for a time that conflicted with another commitment. After notifying ELEVATED HEALING promptly, they were able to reschedule the appointment and receive a refund for the original booking fee due to the center’s flexible rescheduling options.
Misunderstanding of Subscription Services: A new client thought they had signed up for a trial period but was charged for a full monthly subscription. Upon reviewing their account details with customer support, they clarified their misunderstanding and received a prompt refund for the additional charges.
The Easiest Way to Get a ELEVATED HEALING Refund
If you're frustrated trying to get a refund from ELEVATED HEALING—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with ELEVATED HEALING is straightforward and designed to keep you informed throughout the process. Follow these tips to ensure you're efficiently updated on your refund progress.
Email Notifications: ELEVATED HEALING sends alert emails regarding your refund status. Keep an eye on your inbox for updates, which will detail the progress of your refund.
Account Dashboard: Log into your account at elevatedhealingtreatmentcenters.com and navigate to the Orders section in your dashboard. Here, you can view the status of your refunds directly associated with your treatment purchases.
Mobile App Access: If you use the ELEVATED HEALING mobile app, check the Billing section under your profile. This will provide real-time updates on any current refund processes.
Order History Overview: Your Order History page not only displays completed transactions, but also shows the status of any pending refunds, making it easy to track what’s happening.
Refund Timelines: ELEVATED HEALING provides estimated timelines for when you can expect your refund, which are included in your email updates and visible on your account dashboard.
FAQ
Refund policies at Elevated Healing typically adhere to the agreed-upon terms during the registration process. If you forgot to cancel on time, it's advisable to reach out to their support team directly to discuss your situation, as they may provide options based on individual circumstances.
Refund processing times can vary based on the payment method used and the bank's policies. Typically, you can expect to see the refund reflected in your account within 5 to 10 business days after it has been processed. For more specific updates, please check with your financial institution.
If you see a charge but do not have an active subscription, please contact our customer support team for assistance. Make sure to provide relevant details such as your email address and any transaction information you have. Our team will help you review the situation and provide guidance on the next steps.
If you're unable to secure a refund directly from ELEVATED HEALING, consider reaching out to customer service again for further assistance or clarification on your request. You may also explore escalating your inquiry within their support system to explore any additional options available. Reviewing your account details and previous communications can help provide context when seeking further assistance.
If ELEVATED HEALING denies your refund request, consider reviewing their refund policy for more clarity on the situation. You may also contact their support team again for further assistance or to discuss your account details to ensure all information is accurate and up to date.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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