Many users often overlook billing details until an unexpected charge appears, such as an automatic subscription renewal. This guide aims to demystify the refund process for EMILYs List, ensuring you understand who is eligible for a refund and how to request your money back swiftly and efficiently. We’re here to support you every step of the way, making it easier for you to navigate your financial interactions with EMILYs List.
What You Should Prepare Before Applying For Refund
Account Information: Ensure you have your account email and password ready to log into your EMILYs List account.
Transaction ID: Gather the specific transaction ID for the donation or membership for which you are seeking a refund.
Donation/Membership Confirmation: Have your confirmation email or receipt handy, which includes the details of your donation or membership.
Refund Request Reason: Prepare a clear explanation of the reason for your refund request, including any issues encountered.
Date of Transaction: Note the exact date of the donation or membership purchase, as this will help expedite your request.
Payment Method Details: Have information about the payment method used (credit card, PayPal, etc.) ready for the application.
Contact Information: Ensure your contact details are updated in your EMILYs List account so they can reach you easily.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
5-7 working days
PayPal
3-5 working days
Bank Transfer
7-10 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from EMILYs List
EMILY's List provides resources and support for candidates and advocates within the political landscape. While contributions and memberships fund the organization, users may have questions regarding their eligibility for refunds based on various service interactions.
Refund eligibility at EMILY's List may apply in certain situations, which can affect both individual contributions and memberships:
Membership Cancellation: If a member chooses to cancel their subscription prior to the next billing cycle, they may inquire about eligibility for a refund for any immediate services not utilized.
Event Registrations: Registration fees for events may be refundable if the cancellation occurs within the stipulated timeframe set by EMILY's List prior to the event date.
Contribution Guarantees: For specific fundraising campaigns, if conditions outlined at the time of contribution are not met, individuals may seek clarification on their potential refund eligibility.
Member Benefits: If benefits associated with a membership are not received or accessible as promised, it may warrant consideration for a refund based on the account status and circumstances.
For accurate guidance on eligibility, users are encouraged to review their account details and reach out to EMILY's List directly with specific inquiries related to their contributions, memberships, or event registrations.
Step-by-Step Process to Request Your EMILYs List Refund Like a Pro
If you purchased through EMILYsList.org:
Visit the EMILYs List website and log into your account.
Navigate to the ‘Account Settings’ section.
Select ‘Membership’ from the options.
Locate the ‘Billing History’ and find the recent charge you wish to dispute.
Click on ‘Request Refund’ associated with that charge.
In the message box, mention that the subscription renewed without notice or the account was unused.
Submit your request and await a confirmation email from customer service.
If you purchased through Apple:
Open the Settings app on your iOS device.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find and select the EMILYs List subscription.
Tap Cancel Subscription if needed.
Go back to Apple ID settings and select Report a Problem from the Apple website.
Sign in and locate the subscription charge.
Select Report a Problem and choose Item didn't work as expected or Accidentally purchased.
Mention that the subscription renewed without notice or that the service was not utilized.
Submit your report.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the Menu icon (three horizontal lines).
Select Account.
Find Purchase History and locate the EMILYs List charge.
Tap on the charge and select Report a Problem.
Choose Accidental purchase or Item didn't work as expected.
Mention that the subscription renewed without notice or emphasize that the service was not utilized.
Follow the prompts to submit your request for a refund.
If you purchased through Roku:
Visit the Roku website and log into your account.
Click on the ‘My Account’ link.
Navigate to the ‘Manage Account’ section.
Select Order History to find the EMILYs List charge.
Contact Roku support through the ‘Contact Us’ link.
Request a refund for the subscription directly from support. Mention that the subscription renewed without notice or that the account was unused.
Await a response from the support team on the status of your request.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
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Draft email to EMILYs List for Refund
Script
Copy
Subject: Refund Request – EMILYs List Account [Your Email]
Dear EMILYs List Team,
I hope this message finds you well.
I am writing to request a refund regarding my account. The details of the billing situation are as follows: [describe reason].
I would like to request a refund in the amount of [Amount].
If applicable, I have attached relevant documentation to support this request.
I kindly ask for confirmation of this request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received & is awaiting approval.
Please allow up to 5 business days for your request to be reviewed.
Processing
Your refund is currently being processed by our finance team.
You can expect your funds to be returned within 3-7 business days.
Refunded
Your refund has been successfully completed.
The funds should now be back in your account or original payment method.
Partially Refunded
A portion of your refund has been processed.
Please check your account; further information on the remaining balance will be provided.
Canceled
Your refund request has been canceled.
If you have questions, please contact our support team.
Completed
Your refund process has been fully completed and closed.
Thank you for your support! If you have any further questions, reach out to us.
Real User Scenarios: When and How Refunds Were Successfully Claimed
Below are some real user scenarios demonstrating how members of EMILYs List successfully navigated refund situations related to their services.
Subscription Plan Upgrades: After upgrading from a basic to a premium subscription, a user realized they had inadvertently chosen a plan that did not fit their needs. After contacting customer support, they successfully received a refund for the price difference between the two plans, allowing them to choose a plan better suited to their fundraising initiatives.
Event Registration Conflicts: A member registered for an EMILYs List event but later found they had a scheduling conflict with another commitment. By reaching out to the support team, they were able to secure a refund for their registration fee, which allowed them to redirect those funds towards local campaign efforts.
Membership Renewals: A user was surprised to see an automatic renewal charge on their account that they didn’t anticipate. They reviewed their account settings and confirmed their membership details. By contacting EMILYs List support, they promptly received a refund for the unwanted renewal, ensuring they could manage their subscription more actively in the future.
Incorrect Donation Amounts: A user accidentally donated an incorrect amount during a fundraising campaign. After noticing the error, they contacted the support team for EMILYs List. The team promptly assisted in processing a refund for the excess amount, enabling the user to contribute the intended donation without any hassle.
The Easiest Way to Get a EMILYs List Refund
If you're frustrated trying to get a refund from EMILYs List—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with EMILYs List is a straightforward process, thanks to our dedicated communication channels and user-friendly features. Here’s how you can efficiently keep tabs on your refund:
Check Your Email: EMILYs List sends refund updates directly to your registered email address. Look for emails with the subject line "Refund Status Update" for the latest information regarding your refund process.
Access Your Account Dashboard: Log in to your EMILYs List account and navigate to the Account Dashboard. Here, you can find a summary of all your transactions, including any refunds in progress.
Review Your Order History: In the Order History section of your account, you can check the current status of your refunds. Each transaction detail includes information such as the refund amount and date of initiation.
Mobile App Notifications: If you’re using the EMILYs List mobile app, enable push notifications to receive real-time updates regarding your refund status directly on your smartphone.
Consult the Billing Section: Within the Billing section of your account, you can find detailed insights into all financial transactions, including pending refunds and their estimation timelines.
Follow Up Support: If you need further clarity, don’t hesitate to reach out to EMILYs List customer support through the help section. They can provide updates specific to your refund request.
FAQ
Refunds at EMILY's List are generally not provided for memberships that are not canceled before the renewal date. We recommend reviewing your membership terms for specific details, and if you have questions, please reach out to our support team for assistance.
Refunds from EMILY's List typically take 5 to 10 business days to process and appear in your account, depending on your bank's policies. Once the refund is initiated, you will receive a confirmation email outlining the process.
If you see a charge but don't have an active subscription, please first check your account details on our website to confirm your subscription status. If you need further assistance, don't hesitate to reach out to our customer support team for clarification and guidance on the next steps.
If you are unable to obtain a refund directly from EMILY's List, consider reaching out to their customer service team again for further assistance. You may also explore escalating your concern within their support system to receive additional guidance. Additionally, reviewing your account details and any associated communications might provide clarity on your situation.
If EMILY's List refuses to issue a refund, you might consider reviewing their refund policy for clarity on the terms and eligibility. Additionally, reaching out to their customer support team again may help to ensure all information is accurately conveyed. It could also be helpful to double-check your account details to confirm the status of your transaction.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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