It’s not uncommon for users to overlook billing details until an unforeseen charge catches their attention—perhaps through an automatic subscription renewal. This guide is designed to demystify how refunds work with Enhancd Performance, outlining eligibility criteria and providing straightforward steps to request a refund efficiently. Whether you're seeking clarity or looking to retrieve your funds, we’re here to assist you every step of the way.
What You Should Prepare Before Applying For Refund
Order Confirmation Email: Locate the email received upon purchase that includes your order details and confirmation.
Transaction ID: Gather the unique transaction ID associated with your purchase to facilitate the refund process.
Account Username: Have your Enhancd Performance account username ready, as it may be required for verification.
Product Usage Information: Note any relevant information regarding how you used the purchased service or product, as it may impact the refund eligibility.
Refund Request Form: Prepare to fill out any specific refund request forms that Enhancd Performance requires, which can usually be found on their website.
Supporting Documentation: Collect any additional documentation that may support your refund request, such as screenshots or correspondence related to the issue.
Cleanup Any Subscription Details: If applicable, ensure you have any specific information regarding your subscription plan, such as start date and last billing date.
Policy Acquaintance: Review Enhancd Performance's refund policy on their website to be informed about the specific terms and conditions that apply.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
1-3 working days
Apple Pay
3-5 working days
Google Pay
3-5 working days
Bank Transfer
5-7 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Enhancd Performance
At Enhancd Performance, users engaged with our digital service offerings may have specific rights regarding refunds based on their individual circumstances and account management. Understanding these criteria can help users determine whether they may qualify for a refund.
Service Satisfaction: If a user believes that the service provided does not meet the expectations set forth during the purchase or subscription agreement, they may consider reaching out to customer support to discuss their experience.
Account Cancellations: Users who have requested the cancellation of their subscription in a timely manner—prior to the next billing cycle—might be eligible for a refund for the most recent charge. It is essential to verify the cancellation status in the user account.
Subscription Downgrade or Change: If a user has downgraded their subscription level, they may receive a prorated refund based on the unused portion of the enhanced service. Users should check their account settings for details on the adjustment.
Technical Issues: Users who experience significant technical difficulties that prevent them from accessing the service might explore refund eligibility based on these circumstances, especially if they have contacted support for resolution.
Billing Clarity: In cases where users have questions related to charges or billing timelines that may appear unclear, they may inquire about specific charges to clarify their account situation and explore potential options.
We encourage users to review their account details and reach out to Enhancd Performance's customer support for any specific inquiries regarding their eligibility for refunds based on the situations listed above.
Step-by-Step Process to Request Your Enhancd Performance Refund Like a Pro
If you purchased through EnhancdPerformance.com:
Visit enhancdperformance.com.
Scroll down to the bottom and click on "Contact Us".
Fill out the contact form, providing your membership details.
Mention that your subscription renewed without prior notice.
Emphasize that the account was not utilized during the billing period.
Submit the form and await confirmation of your request.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top.
Select Subscriptions.
Find and tap on your Enhancd Performance subscription.
Scroll down and tap on Report a Problem.
Choose Request a Refund.
In the message section, indicate that the subscription renewed without notification.
Assert that you did not use the service during this period.
Submit your request and check your email for confirmation.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on your profile icon in the top right corner.
Select Payments & subscriptions and then Subscriptions.
Find your Enhancd Performance subscription in the list.
Tap on Cancel subscription.
Follow through with the cancellation process.
After cancellation, you will see an option for Refund.
Indicate in the notes that the renewal was unexpected.
Mention the service was unused during the last billing cycle.
Submit your request and await email confirmation.
If you purchased through Roku:
Go to the Roku website and log in to your account.
Click on your Account icon.
Select Manage Your Subscriptions.
Locate your Enhancd Performance subscription.
Choose Cancel Subscription.
Complete the cancellation process.
Visit the support section and look for Billing Issues.
Submit a support ticket stating that the renewal was unanticipated.
Highlight that the service had no usage in recent months.
Check your email for confirmation of your request.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I am writing to address a billing situation: [describe reason].
Accordingly, I would like to request a refund in the amount of [Amount]. I have attached relevant documentation for your reference.
I would appreciate your confirmation of this request within 3-5 business days.
Thank you for your assistance.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
The refund request has been received but not yet processed.
Your request is in the queue. Please allow 3-5 business days for it to be reviewed.
Processing
The refund is currently being processed by our team.
We're working on your refund, which usually takes 3-7 business days to complete.
Refunded
The refund has been successfully processed and the amount has been credited back to your account.
You should see the funds in your account within 5-10 business days, depending on your bank's policies.
Partially Refunded
A portion of the total order amount has been refunded.
Only part of your purchase was refunded. Check your account for the exact amount credited.
Completed
The refund process has been finalized and all actions are complete.
Your refund is fully processed and no further action is required on your part.
Cancelled
The refund request has been cancelled either by you or our team.
Your request for a refund has been cancelled. Please contact support if you have questions.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Enhancd Performance, our users sometimes encounter situations that lead to successful refund claims. Here are a few scenarios that reflect common experiences with our services:
Subscription Downgrade: After realizing that a higher-tier subscription was providing features they didn't fully utilize, one user contacted customer support to downgrade their plan. During this process, they were informed that the difference in subscription fees would be refunded for the unused portion of their previous plan.
Misunderstood Billing Cycle: A customer mistook the billing date for their monthly subscription and, realizing their error, reached out to request a refund for the overlapping period. The Enhancd Performance support team confirmed the misunderstanding and processed a refund for the extra charge without hesitation.
Gift Card Balance Issues: After receiving a gift card, a user attempted to redeem it but encountered technical issues. Upon contacting customer service, they were able to receive assistance and, as a goodwill gesture, a refund was issued for any unutilized amount while the technical issues were resolved.
Trial Period Clarification: A user initially signed up for a free trial but inadvertently continued past the trial period without utilizing any services. Upon reaching out for clarification, they were informed of their eligibility for a refund, which was promptly processed once confirmed that no service was accessed beyond the trial period.
The Easiest Way to Get a Enhancd Performance Refund
If you're frustrated trying to get a refund from Enhancd Performance—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Enhancd Performance is straightforward and user-friendly. To stay informed about your refund, make sure to utilize the various communication methods and tools we provide.
Email Notifications: Keep an eye on your registered email inbox for updates regarding your refund status. Enhancd Performance sends out detailed notifications, including the reason for the refund and estimated processing times.
In-App Notifications: If you have the Enhancd Performance app installed, you will receive timely in-app notifications about your refund. Ensure your notifications are enabled to catch these updates as soon as they're available.
Account Dashboard: For the most accurate and detailed information, log into your Enhancd Performance account and navigate to the Order History section. Here, you will find a comprehensive overview of your refund status, including the current processing stage.
Billing Section: Within your account settings, the Billing Section provides additional insights into your financial transactions, including refunds. You can check for any pending refunds or adjustments directly from this area.
Refund Progress Information: Enhancd Performance provides updates on refund processing times, which can vary based on payment methods. Look for specific timelines provided in your email or account notifications to understand when to expect your refund.
Customer Support: If you have any concerns or if your refund seems delayed, don't hesitate to reach out to our dedicated customer support team through the help section on the website or app. They can provide real-time assistance and information about your refund status.
FAQ
If you forget to cancel your subscription on time, refunds may not be available as the policy typically requires timely cancellations. However, we encourage you to reach out to our customer support team, as they may be able to assist you in specific situations. Your satisfaction is important to us, and we’re here to help.
Refunds from Enhancd Performance typically take 3-5 business days to process after they are initiated. The time it takes for the funds to appear in your account may vary depending on your bank or payment provider's policies.
If you notice a charge but do not have an active subscription, please first check your email for any subscription confirmation or activation messages. If you still believe the charge is incorrect, contact our customer support team with your details, and we’ll assist you in resolving the issue.
If you're unable to secure a refund directly from Enhancd Performance, you may consider reaching out to their customer service for further assistance. Escalating your inquiry within their support system can also provide additional options. Additionally, reviewing your account details may help clarify any aspects related to your purchase.
If Enhancd Performance refuses to issue a refund, you may want to carefully review their refund policy to ensure all conditions were met. Additionally, consider reaching out to their customer support team again, as they may provide further clarification or options. It's also a good idea to check your account details to ensure everything is in order.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
Comments (0)