Many users only focus on billing matters when an unexpected charge catches their attention, such as an automatic subscription renewal. This guide aims to clarify how refunds work at EPIC SPORTS, outlining eligibility criteria and providing a straightforward process to request your money back efficiently. Whether you're uncertain about a renewal or simply exploring your options, we are here to help you navigate through the refund process with ease.
What You Should Prepare Before Applying For Refund
Order Number: Locate and have your order number on hand, which can be found in your confirmation email or within your EPIC SPORTS account.
Purchase Date: Know the date when you placed your order, as this may be required to process your refund request.
Item Details: Be ready to provide specific details about the item(s) you wish to return, including name, size, and any relevant product codes.
Payment Method Information: Have details related to the payment method used for the purchase, such as the last four digits of your credit card or PayPal account information.
Reason for Return: Prepare a clear explanation for why you are requesting a refund, such as defective items, incorrect size, or dissatisfaction with the product.
Return Policy Acknowledgment: Familiarize yourself with EPIC SPORTS's return policy to ensure your reason for return aligns with their guidelines.
Photos of the Product: If applicable, take clear photos of the product showing its condition; this is particularly helpful for defective items.
Shipping Confirmation: If the item was shipped back already, have the shipping confirmation or tracking number to provide proof of return.
Customer Account Details: Log into your EPIC SPORTS account to prepare any additional information that may be required for verification.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
1-3 working days
Amazon Pay
3-5 working days
Gift Cards
No refunds
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from EPIC SPORTS
At EPIC SPORTS, users engage with a variety of sports-related products and services. Understanding the eligibility criteria for refunds is essential for users to navigate their accounts and transactions effectively. Refund eligibility can depend on several factors, including product type, order status, and specific account situations.
The following situations may qualify users for a refund from EPIC SPORTS:
Damaged or Defective Products: If a user receives a product that is damaged or defective upon arrival, they may be eligible for a refund or replacement.
Incorrect Items Received: Users may qualify for a refund if they receive a different item than what was ordered, providing the original product is returned in its original packaging.
Order Cancellation: If a user cancels their order within the designated timeframe before it has shipped, they may be eligible for a full refund.
Subscription Issues: Users who believe they have been incorrectly billed for a subscription service that they did not intend to renew may inquire about refund eligibility.
Return Policy Compliance: Products returned within the specified return policy period, adhering to conditions set by EPIC SPORTS, may qualify for refunds.
These scenarios reflect common circumstances under which users might seek refunds. It’s advisable for users to review their account statuses and the relevant policies detailed on the EPIC SPORTS website for the most accurate information.
Step-by-Step Process to Request Your EPIC SPORTS Refund Like a Pro
If you purchased through EPIC SPORTS.com:
Visit the EPIC SPORTS website and log into your account.
Navigate to your Account Settings by clicking on your profile icon.
Select Billing Information from the menu.
Locate the section for Recent Transactions and find the subscription you wish to refund.
Click on the Request Refund button next to the transaction.
In the refund request form, mention that you did not receive prior notice of renewal.
Submit the form and wait for a confirmation email regarding your request.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Choose the EPIC SPORTS subscription.
Tap on Cancel Subscription, if cancellation is required.
Select Chat with an agent or the email form to start your refund request.
Mention that the subscription renewed without prior notice.
Submit your request and wait for a reply from Roku support.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
My name is [Your Name], and I am writing to request a refund due to [describe reason]. The total amount that I would like to request for refund is [Amount].
If applicable, I have attached the necessary documentation to support my request.
I kindly ask for a confirmation regarding the status of my refund request within 3-5 business days.
Thank you for your attention to this matter. If you need to reach me for further information, you can contact me at [Your Phone Number].
Sincerely,
[Your Name]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Refund request has been submitted but not yet processed.
Your refund request is under review; please allow 3-5 business days for processing.
Processing
Refund is being processed within our system.
Your refund is being handled; expect completion within 2-4 business days.
Refunded
Funds have been returned to your original payment method.
You should see the amount credited in your account within 5-7 business days.
Partially Refunded
Only a portion of the original transaction amount has been refunded.
Check your account for the refunded amount; remaining funds may be available for a future purchase.
Completed
The refund process has been fully completed.
Your refund is processed successfully; feel free to reach out for a receipt if needed.
Canceled
Your refund request has been canceled.
If you believe this is incorrect, please contact customer support for assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At EPIC SPORTS, users frequently engage with a range of athletic gear and equipment. Here are some specific scenarios where customers successfully claimed refunds due to various account and order situations:
Incorrect Size Ordered: A customer ordered a pair of cleats in a size that did not fit properly. After verifying the sizing chart, they requested a refund, and EPIC SPORTS promptly processed it upon receiving the returned item.
Damaged Shipment: An athlete received a training kit that had arrived with a faulty piece. Upon contacting customer service with details and a photo of the damage, the user was issued a refund that was applied quickly after the kit was returned.
Item No Longer Needed: After purchasing a personalized sports jersey for a special event, the user found out the event was canceled. They reached out to EPIC SPORTS within the return window, and a refund was granted for the customized item as per the return policy.
Subscription Service Adjustment: A subscriber realized they had selected an annual membership for training resources but preferred the monthly plan. After a quick inquiry through the support chat, they were able to adjust their subscription and receive a pro-rated refund for the difference in cost.
The Easiest Way to Get a EPIC SPORTS Refund
If you're frustrated trying to get a refund from EPIC SPORTS—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status at EPIC SPORTS is straightforward and user-friendly. By utilizing the specific features available through their platform, you can easily keep tabs on your refund progress.
Email Notifications: Keep an eye on your inbox for email updates from EPIC SPORTS regarding your refund status. They typically send notifications when your refund is approved, processed, or completed.
Account Dashboard: Log into your EPIC SPORTS account and navigate to the Order History section. Here, you will find detailed information about your past orders, including the status of any refunds.
Mobile App: If you have the EPIC SPORTS mobile app, you can check your refund status directly in the app under the Billing section. This allows you to stay updated on the go.
Order Details: Each order in your account history has its own details page, which includes refund progress updates. Look for any notes indicating the current status of your refund.
Customer Support: If you have questions or need assistance, EPIC SPORTS offers customer support via chat or contact forms. They can provide insights into specific refund inquiries.
FAQ
If you forget to cancel your order on time, EPIC SPORTS typically has a strict policy regarding refunds for late cancellations. While it’s always best to review the specific terms and conditions for your purchase, you can contact their customer service for assistance and to discuss your situation. They may offer options depending on the circumstances.
Refunds at EPIC SPORTS typically take 3-7 business days to process once they are initiated. The actual time for the funds to appear in your account may vary depending on your bank or payment provider.
If you see a charge but do not have an active subscription, please start by checking your account history on EPIC SPORTS to identify any previous subscriptions or transactions. If the charge remains unclear, contact EPIC SPORTS customer support for assistance, providing them with details of the charge to help resolve the issue.
If you're unable to secure a refund directly from EPIC SPORTS, consider reaching out to customer service once more for further assistance. You may also explore escalating your inquiry within their support system to potentially gain more clarity on your situation. Additionally, reviewing your account details and previous correspondence may provide useful context for your discussions with their support team.
If EPIC SPORTS has declined to issue a refund, it's advisable to carefully review their refund policy for specific guidelines or conditions that may apply. You may also consider reaching out to their customer support again to clarify your situation or seek further assistance. Additionally, check your account details and order history to ensure all information is accurate and up-to-date.
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¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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