Many users only consider billing when an unexpected charge catches them off guard, such as an automatic subscription renewal. This guide is designed to clarify how refunds work with Established Titles, ensuring you have a clear understanding of eligibility and the straightforward steps to request your money back promptly. Whether it’s a change of heart or a simple oversight, our aim is to make the refund process as smooth as possible for you.
What You Should Prepare Before Applying For Refund
Order Confirmation Email - Retrieve the email confirmation you received upon placing your order, as it contains essential order details.
Transaction ID - Locate your unique transaction ID from your order confirmation or account history, which will be required for the refund process.
Account Information - Ensure you have your Established Titles account details, including your registered email address, to verify your identity.
Reason for Refund - Be prepared to specify your reason for requesting a refund, as this information may influence the processing of your request.
Payment Method Details - Gather information related to your payment method (e.g., Last four digits of the credit card used) to assist in processing the refund.
Supporting Documents - Collect any additional documentation, such as screenshots or correspondence with customer service, that supports your refund claim.
Timeframe for Request - Be aware of the timeline for requesting a refund, ensuring you submit your request within the allowed period as per their policy.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
3-5 working days
Cryptocurrency
7-14 working days
Bank Transfer
5-10 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Established Titles
Established Titles offers users the opportunity to purchase titles of nobility, allowing them the novelty of being called a Lord or Lady, alongside other unique gifts and services related to their purchase. Understanding the circumstances under which users may qualify for a refund is essential for ensuring satisfaction and clarity in account management. While each request is assessed on its own merits, there are specific scenarios that may be relevant for refunds with Established Titles.
Order Cancellations: If a user decides to cancel their order before it has been processed or shipped, they might be eligible for a full refund.
Defective or Incorrect Products: In the rare event that the title deed or gift item arrives in a condition that is not as described, users may qualify for a refund upon providing relevant details regarding the issue.
Change of Mind: Established Titles may have specific timeframes during which users can request a refund after purchase if they change their mind about their title, provided that the request is made promptly.
Gift Redemption Issues: Users who purchase titles as gifts and experience issues with the recipient claiming or redeeming their title may have options for refunds, contingent on the specifics of the situation.
For any refund requests, users are encouraged to review the specific policies outlined on the Established Titles website and to reach out to customer support for guidance tailored to their individual circumstances.
Step-by-Step Process to Request Your Established Titles Refund Like a Pro
If you purchased through Established Titles.com:
Visit the Established Titles website and log into your account.
Navigate to the Account Settings through your profile icon.
Select Billing from the menu options.
Locate the recent transaction you wish to refund and click on Request Refund.
In the message box, mention that the subscription renewed without notice, and state that you didn’t use your account during the billing cycle.
Submit the refund request and keep a record of any confirmation emails.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the screen.
Select Subscriptions from the options provided.
Find the Established Titles subscription and tap on it.
On the subscription page, scroll down and tap Report a Problem.
Choose the relevant option that describes your issue and mention that the renewal was unexpected and that you have not utilized the service.
Submit your request for a refund.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the Menu icon (three horizontal lines) in the top-left corner.
Select Account and then tap on Purchase History.
Locate the Established Titles purchase and click on it.
Tap on Refund and follow the prompts to submit.
In the feedback box, mention that the billing was unexpected and that you have not used the service.
Complete and submit the request.
If you purchased through Roku:
Sign into your Roku account on a web browser.
Go to Manage Your Subscriptions.
Find the Established Titles subscription in your list.
Click on Unsubscribe first to stop the recurring billing.
Following this, navigate to the support section and select Get Help.
Start a new support request, specifying that the subscription renewed unexpectedly and you haven't used it at all.
Submit your support ticket and check for confirmation.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Established Titles for Refund
Script
Copy
Subject: Refund Request – Established Titles Account [Your Email]
Dear Established Titles Customer Service,
I hope this message finds you well.
[describe reason]
I would like to request a refund in the amount of [Amount].
If applicable, I have attached relevant documentation for your review.
Please confirm receipt of this request and, if possible, provide an update within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is awaiting processing.
Please allow up to 5 business days for processing. You will be notified once it moves to the next stage.
Processing
Your refund is currently being reviewed and processed.
This usually takes 3-7 business days. We appreciate your patience during this time.
Refunded
The full refund has been successfully issued to your original payment method.
You should see the funds back in your account within 5-10 business days.
Partially Refunded
A partial refund has been issued, possibly due to a return of part of your order.
Check your account for the refunded amount and review your order details for clarity.
Completed
Your refund process has been completed successfully.
Thank you for your understanding! Your refund details can be found in your account history.
Canceled
Your refund request has been canceled, possibly due to non-eligibility or user request.
If you believe this is an error, please contact our support team for assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
Established Titles provides customers a unique way to own a small piece of land in Scotland, allowing individuals to become "Lords" or "Ladies" through land ownership. However, situations may arise where a refund is requested, and here's how some users successfully navigated this process.
Order Cancellation After Purchase: A user decided soon after purchasing a title after realizing that they did not want to pursue this project any further. They reached out to Established Titles' customer support to request an order cancellation and refund, explaining their change of heart. The prompt response from the support team facilitated a smooth refund process.
Shipping Delay Concerns: A customer excitedly ordered a title and accompanying items as a gift for a birthday. However, the package did not arrive by the expected date. After contacting customer service to inquire about the delay, the support team offered a refund for the shipping cost due to the unexpected logistical issues.
Incorrect Information on Certificate: A user received their title certificate only to find a misspelling of their name. They communicated this to Established Titles, resulting in a prompt resolution where the company issued a new certificate and provided a refund for the initial order due to the error.
Subscription Adjustment for Gift Purchasers: A customer intended to purchase a title as a gift but accidentally subscribed for an ongoing service instead. Upon realizing the mistake, they contacted Established Titles to rectify the situation. The customer service team promptly corrected the subscription to a one-time purchase and processed the necessary refund.
The Easiest Way to Get a Established Titles Refund
If you're frustrated trying to get a refund from Established Titles—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Established Titles is straightforward and efficient. By following these specific guidelines, you can stay informed about your refund progress every step of the way.
Check Your Email: Established Titles will send you email updates regarding the status of your refund. Look for emails from them titled "Refund Update" to stay informed about any changes or confirmations.
Use the Account Dashboard: Log into your Established Titles account and navigate to your Order History. Here, you will find detailed information about your purchases, including any pending refunds and their current status.
Account Settings: Within your account settings, you’ll find a dedicated Billing Section where you can view all financial transactions. This will include any processed and pending refunds.
Mobile App Notifications: If you use the Established Titles mobile app, ensure that notifications are enabled. You will receive timely updates directly on your device regarding your refund status.
Refund Progress Details: When checking your refund status, Established Titles typically provides information such as the refund request date, approval status, and estimated time for completion within your account dashboard.
FAQ
If you forgot to cancel your Established Titles subscription on time, refunds may not be available as per the terms of service. It's best to review those terms or contact customer support directly to discuss your specific situation, as they can provide guidance on any options that may be available.
Refunds from Established Titles typically take 5 to 10 business days to process, depending on your bank or payment method. Once your refund is initiated, you should receive a confirmation email detailing the status of your request.
If you see a charge but do not have an active subscription, please check your account details on the Established Titles website to confirm your subscription status. If you still have questions or need assistance, contact our customer support team for further clarification and help with the issue.
If you're unable to obtain a refund directly from Established Titles, consider reaching out to their customer service again for further assistance. You might also explore escalating your request within their support system to ensure your concerns are fully addressed. Additionally, reviewing your account details and previous communications can help clarify your situation.
If Established Titles declines your refund request, you may want to review their refund policy to ensure all conditions were met. Additionally, consider reaching out to their customer support team again for clarification or further assistance with your request. It's also helpful to check your account details to confirm the status of your purchase.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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