It's common for users to overlook billing details until an unexpected charge appears—perhaps due to an automatic subscription renewal. This guide is designed to clarify how the refund process works at Euphoric Sun, explaining eligibility criteria and providing straightforward steps to request a refund efficiently. Whether you're seeking assistance with a recent charge or exploring options for a past subscription, we've got you covered with all the information you need.
What You Should Prepare Before Applying For Refund
Order Number: Locate the specific order number associated with your purchase from Euphoric Sun for efficient processing.
Transaction ID: Have your unique transaction ID ready, which can be found in your confirmation email or account history.
Account Details: Ensure you have your Euphoric Sun account details handy, including your registered email address and login information.
Reason for Refund: Clearly articulate the reason for your refund request, such as product defect, dissatisfaction with service, or issues with delivery.
Supporting Documentation: Gather any relevant photos or documents that support your refund request, like damaged product images or screenshots of customer service interactions.
Original Receipt: Have a copy of your original receipt available to verify the purchase date and item(s) bought.
Return Shipping Information: If required, be prepared to provide information on how you will return any physical products.
Refund Policy Acknowledgment: Familiarize yourself with Euphoric Sun's refund policy to ensure your request aligns with their terms and conditions.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
2-4 working days
Shopify Payments
5-7 working days
Afterpay
Up to 10 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Euphoric Sun
At Euphoric Sun, users are provided with specific rights regarding their purchases, particularly in relation to refunds. The eligibility for a refund typically depends on the nature of the service or product purchased, as well as the circumstances surrounding the transaction. Understanding these aspects can help users determine if they might qualify for a refund based on their unique situation.
Euphoric Sun offers services related to wellness and self-care, including subscription-based products that deliver curated items aimed at enhancing overall well-being. Users engaging with these offerings should be aware of the following scenarios that may qualify for a refund:
Cancellation of Subscription: Users who have canceled their subscription may inquire about eligibility for a refund for any unused portion of their subscription period, in accordance with the terms of cancellation. This typically applies when a user has made a proactive decision to discontinue their subscription before the next billing cycle.
Product Satisfaction: If users do not find a product meets their expectations or has not provided the indicated benefits, they may inquire about a refund based on satisfaction guarantees if applicable to the product in question.
Service Timing Issues: In situations where services were not delivered within the expected or stated timeframe, users may seek clarification and possibly explore refund eligibility as per the service standards and commitments communicated at the time of purchase.
Membership Period Adjustments: If users have experienced adjustments to their membership terms, they may check their eligibility for a refund that corresponds to the change in services or benefits offered, as stated in the membership guidelines.
Please consult Euphoric Sun's official refund policy for detailed information on specific conditions that may apply to refunds based on your individual circumstances.
Step-by-Step Process to Request Your Euphoric Sun Refund Like a Pro
If you purchased through EuphoricSun.com:
Visit euphoricsun.com and log in to your account.
Go to the Account Settings section.
Select Billing History to view your recent transactions.
Identify the transaction you wish to get refunded for and click on Request Refund.
In the refund request form, clearly state that your subscription renewed without prior notice.
Submit the request and check your email for confirmation.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find and select your Euphoric Sun subscription.
Tap on Report a Problem and choose the transaction you want to refund.
In the report, mention that the account was unused.
Submit your report and check for updates via email.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on your Profile Icon in the top right corner.
Select Payments & Subscriptions.
Tap on Subscriptions and find your Euphoric Sun subscription.
Tap on Manage and then Cancel Subscription.
After cancellation, select the Need Help? option and choose Request a Refund.
In the comment section, emphasize that you were not aware of the renewal.
Submit your request and await confirmation.
If you purchased through Roku:
Go to the Roku website and log in to your account.
Navigate to My Account.
Scroll down to Manage Your Subscriptions.
Locate your Euphoric Sun subscription and select Unsubscribe.
After unsubscribing, click on the Help button at the bottom of the page.
Choose Contact Us and fill out the form to request a refund.
In your message, mention that the subscription renewed unexpectedly.
Submit your request and monitor your inbox for a reply.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Euphoric Sun for Refund
Script
Copy
Subject: Refund Request – Euphoric Sun Account [Your Email]
Dear Euphoric Sun Team,
I hope this message finds you well.
I am writing to request a refund of [Amount] due to [describe reason].
Attached are the relevant documents for your reference.
I would appreciate your confirmation of this request within 3-5 business days.
Thank you for your attention to this matter.
Best regards, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received but not yet processed.
Please allow 3-5 business days for your request to be reviewed.
Processing
Your refund is currently being processed by our team.
You can expect to see your funds reflected in your account within 5-7 business days.
Refunded
Your refund has been successfully processed and completed.
The amount has been credited back to your original payment method.
Partially Refunded
A portion of your order has been refunded.
Please check your email for details on the refunded items and the amount.
Canceled
Your refund request has been canceled and will not be processed.
If you believe this is in error, please contact customer service.
Completed
Your refund request has been successfully resolved and closed.
No further action is required from you; the refund process is complete.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Euphoric Sun, users occasionally navigate through various scenarios that lead them to successfully claim refunds. Here are some specific situations:
Subscription Change Request: A customer decided to upgrade from a basic to a premium subscription due to the additional features offered. After experiencing the premium service for just a week, they realized they preferred the simplicity of the basic plan. Upon contacting Euphoric Sun's customer support, they received a refund for the remaining premium subscription fee, as they had acted promptly within the trial period.
Service Interruption: A user encountered technical difficulties during a peak usage time, which temporarily affected their access to Euphoric Sun's online platform. After reporting the issue to support, they were informed that compensation was available for the downtime. The user successfully claimed a partial refund for that month’s subscription due to the inconvenience caused.
Product Return for E-commerce Demo: A customer purchased a candle-making kit from Euphoric Sun and, after the first use, realized that it didn't meet their expectations in terms of quality. They reached out to customer service and initiated a return. Following the return process, they received a full refund for their purchase, illustrating Euphoric Sun’s accommodating return policy.
Accidental Purchase Refund: A user accidentally purchased a one-time service add-on instead of renewing their subscription plan. Upon noticing the error, they promptly contacted support and explained the mix-up. Euphoric Sun’s team was able to reverse the charge and successfully refund the user, ensuring they were charged only for their desired plan.
The Easiest Way to Get a Euphoric Sun Refund
If you're frustrated trying to get a refund from Euphoric Sun—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status efficiently at Euphoric Sun is straightforward, thanks to our user-friendly features and timely communication methods. Follow the steps below to stay updated on your refund progress:
Check Your Email for Updates: Euphoric Sun sends automatic email notifications when your refund request is processed. Look for emails with the subject line "Refund Update" to find important details about your refund status.
Visit Your Account Dashboard: Log into your account at Euphoric Sun and navigate to the Order History section. Here, you can view the status of your refunds, including whether they are pending, approved, or completed.
Utilize In-App Notifications: If you have the Euphoric Sun mobile app, enable notifications to receive real-time updates about your refund status. This feature ensures you are informed immediately without needing to check your email or account regularly.
Review the Billing Section: Go to the Billing section of your account settings. This area provides a detailed overview of all transactions, including any pending refunds and their expected processing times.
Contact Customer Support: If you encounter any delays or issues, reach out to Euphoric Sun's customer support through the Help Center accessible on the website and app. Provide your order number for quick assistance regarding your refund status.
FAQ
If you forgot to cancel your subscription in time, unfortunately, we are unable to process a refund for that billing cycle. We recommend reviewing our cancellation policy for future reference, and reaching out to our customer support for any specific concerns you may have.
Refund processing times can vary depending on your bank or payment provider but typically take 5 to 10 business days to reflect in your account after we initiate the refund. Once processed, you should see the funds returned to your original payment method accordingly. If you have any questions about your refund status, please feel free to reach out to our customer support team.
If you see a charge but do not have an active subscription, please check your email for any communications from Euphoric Sun that may provide context about the charge. If you still have questions, we recommend reaching out to our customer support team through the contact form on our website for further assistance.
If you're unable to obtain a refund directly from Euphoric Sun, consider reaching out to their customer service again for further assistance. You may also explore the option of escalating your inquiry within their support system to ensure your concerns are addressed. Additionally, reviewing your account details and any relevant order information can help provide clarity and facilitate resolution.
If Euphoric Sun refuses to issue a refund, you may want to review their refund policy for any specific conditions that might apply to your situation. Additionally, consider reaching out to their support team again for clarification or to discuss your request further. Checking your account details for any relevant information may also provide insights into your eligibility for a refund.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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