Billing can often be an afterthought until an unexpected charge catches your attention—perhaps from an automatic subscription renewal. This guide is designed to clarify how refunds work with European Listings, outlining who is eligible and providing a straightforward process to request your money back quickly and easily. Our aim is to ensure you feel informed and supported every step of the way in managing your financial transactions.
What You Should Prepare Before Applying For Refund
Account Information: Your European Listings account email and password to log in and access your account details.
Transaction ID: The specific transaction ID related to the service or product you wish to refund.
Order Confirmation Email: A copy of the order confirmation email you received when you made the purchase.
Service/Product Details: Description of the service/product and the reason for requesting a refund.
Payment Method Details: Information about how you paid for the service/product, including credit card details (last four digits) or PayPal account.
Refund Policy Awareness: Familiarity with European Listings' refund policy to understand your eligibility.
Supporting Documentation: Any relevant documentation, such as screenshots or correspondence that support your refund request.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
1-2 working days
Bank Transfer
3-7 working days
Sofort
1-3 working days
Giropay
2-4 working days
iDEAL
1-2 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from European Listings
At European Listings, users have certain rights regarding their services and potential refunds based on specific circumstances. Given the nature of our offerings, which focus on subscription-based listings and promotional services geared towards visibility in European markets, understanding your eligibility for a refund is essential. Users may find themselves in different situations that could impact their refund opportunities.
Service Interruption: If users experience significant service interruptions that affect their ability to access their listings or promotional tools, they may be considered for a refund for the affected period.
Product/Service Discrepancy: In cases where the service received does not match the details agreed upon at the time of the subscription, users could be eligible for a refund. This includes discrepancies in the provided features or listings.
Service Downgrade: Users who decide to downgrade their service plan may be eligible for a partial refund corresponding to the services no longer needed, provided this is done in accordance with the stipulated terms.
Billing Errors: If users notice an unexpected or incorrect charge related to their account activities, they could reach out for clarification, which might lead to an adjustment or refund if a billing error is confirmed.
Cancellation Within Cooling-Off Period: Users who cancel their subscription within the established cooling-off period may qualify for a full refund of the initial fee paid, assuming service has not yet been rendered.
It is important for users to refer to European Listings' specific terms and conditions to understand the full scope of their rights and the eligibility criteria for refunds. Each situation will be assessed based on its individual circumstances, ensuring fair treatment in accordance with company policies.
Step-by-Step Process to Request Your European Listings Refund Like a Pro
If you purchased through EuropeanListings.com:
Visit the European Listings website and log into your account.
Navigate to the Account Settings section.
Locate the Billing History option.
Identify the recent transaction for which you are requesting a refund.
Click on the transaction to open the details.
Select the Request Refund button.
In the message, mention that you did not receive adequate notification prior to the renewal.
Emphasize that the service was not utilized during the billing period.
Submit the refund request and await confirmation via email.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap your European Listings subscription.
Scroll to the bottom and select Report a Problem.
Choose Billing Issue and then select Request Refund.
In your message, state that the subscription renewed unexpectedly.
Mention that you have not used the subscription recently.
Submit your request and monitor your email for updates from Apple.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap the menu icon (three horizontal lines) and select Account.
Go to Purchase History.
Find the European Listings transaction and tap on it.
Select Refund or Request a Refund.
In your message, explain that you were not informed of the renewal.
Highlight that you haven't used the service for the last billing cycle.
Complete the refund request and check your email for a response from Google Play.
If you purchased through Roku:
Go to the Roku website and log in to your account.
Select Manage Account.
Navigate to Subscription settings.
Locate European Listings under your active subscriptions.
Click on Cancel Subscription if necessary.
Visit the Contact Roku Support page.
Choose Billing Issues as your reason for contacting.
In your messaging, note that you did not receive a reminder about the renewal.
Indicate that you have not been using the subscription.
Submit your request through their contact form and await further communication.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to European Listings for Refund
Script
Copy
Subject: Refund Request – European Listings Account [Your Email]
Dear European Listings Team,
I am writing to formally request a refund regarding my account. The details are as follows:
[describe reason]
I would like to request a refund in the amount of [Amount].
If applicable, I have attached the necessary documentation for your reference.
I kindly request confirmation of this refund request within 3-5 business days.
Thank you for your attention to this matter.
Best regards,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received but not yet initiated.
Wait for further updates; processing typically takes up to 3 business days.
Processing
Your refund is being processed. The refund amount is being prepared for transfer.
This status usually lasts 2-5 business days depending on payment method.
Refunded
The refund has been successfully processed and funds returned.
Funds should reflect in your account within 3-7 business days, depending on your bank.
Partially Refunded
A portion of your order total has been refunded.
Check your payment method for the refunded amount; remaining balance will stay charged.
Completed
The refund process is finalized, and you will not receive further updates.
Your order has been fully refunded, and no further action is required.
Canceled
The refund request was canceled, and no funds will be returned.
If you did not request this cancellation, please contact support immediately.
Real User Scenarios: When and How Refunds Were Successfully Claimed
European Listings provides users with an array of services including property rental listings, subscription packages for enhanced visibility, and access to market insights. Below are scenarios where users successfully claimed refunds under various circumstances related to their accounts.
Subscription Plan Downgrade: A user decided to downgrade their premium subscription to a standard package after finding that they didn't need the additional features. They contacted European Listings support to clarify the changes, and upon confirmation, received a refund for the unused portion of their premium fees.
Account Cancellation Timing: A customer mistakenly thought their account was active after initiating cancellation. Once they noticed ongoing charges, they reached out to customer support who confirmed the cancellation date. The user was promptly refunded for the fees beyond the cancellation date.
Feature-Specific Refund: A user purchased a market insights report that didn't meet their expectations for their specific needs. After discussing their requirements with support, they provided feedback and were granted a refund for the insights report when it was established that it didn’t effectively serve their requirements.
Service Interruption: A subscriber experienced a temporary outage while using the premium features of the platform. Once the issue was resolved, the user reached out to express their concerns. After reviewing the outage period, European Listings issued a partial refund for that month’s subscription due to the inconvenience.
The Easiest Way to Get a European Listings Refund
If you're frustrated trying to get a refund from European Listings—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status on European Listings is straightforward, thanks to our dedicated communication channels and easy-to-navigate features. Here's how you can efficiently monitor the progress of your refund:
Email Notifications: Keep an eye on your registered email inbox for updates from European Listings. We send out specific emails at each stage of the refund process, including confirmation of your refund request, and notifications when your refund is processed.
In-App Notifications: If you use our mobile app, make sure to enable notifications. You'll receive timely updates regarding your refund status directly within the app, ensuring you're always informed without needing to check your email.
Account Dashboard: Log in to your account on our website and navigate to the Order History section. Here, you can view the status of your refund requests, including any pending, approved, or completed refunds.
Billing Section: For detailed information about refunds, check the Billing section under your account settings. This area provides a comprehensive breakdown of your transactions and the status of any refund requests associated with those transactions.
Refund Progress Information: European Listings supplies specific updates on the refund progress, including timestamps for when your refund was initiated and when it is expected to be processed. Each update will also advise you on any required actions to expedite the process, if necessary.
Merchant-Specific Tools: Utilize our dedicated refund tracking feature in the Help Center. Simply enter your order ID to receive detailed insights into your refund status, and connect with our support team if there are any discrepancies.
FAQ
Refunds are generally not available if you forgot to cancel your subscription before the renewal date. It’s important to manage your account settings to avoid any unexpected charges. For further assistance or to discuss your specific situation, please reach out to our customer support team.
Refund processing times can vary depending on your bank or payment provider, but typically, you can expect to see the refund reflected in your account within 5 to 10 business days after the refund has been initiated. Please allow for additional time during peak periods or holidays.
If you see a charge but do not have an active subscription, please check your account to confirm your subscription status. If you believe this charge is an error, contact our customer support team through the website for assistance. They will help you investigate the charge and resolve the issue.
If you are unable to receive a refund directly from European Listings, consider reaching out to their customer service team once more for further assistance. You may also explore escalating your issue within their support structure to ensure it receives the necessary attention. Additionally, reviewing your account details and transaction history could provide clarity or alternative resolutions.
If European Listings refuses to issue a refund, you may want to review their refund policy carefully to understand your options. Additionally, consider reaching out to their support team again for clarification or to request further assistance. Checking your account details and transaction history might also provide insights into your eligibility for a refund.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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