Many users often overlook billing details until an unexpected charge catches their attention, such as an automatic subscription renewal. This guide aims to clarify how refunds from Everest Receivable Services Inc. work, outlining eligibility requirements and providing a step-by-step process to efficiently request your money back. We are here to ensure that navigating your refund experience is straightforward and stress-free.
What You Should Prepare Before Applying For Refund
Account Information: Your Everest Receivable Services account number and any associated email address.
Transaction ID: The specific transaction ID related to the payment for which you are seeking a refund.
Original Payment Confirmation: A copy of the payment receipt or confirmation email showing the transaction details.
Reason for Refund: A clear explanation or relevant documentation supporting your request for a refund.
Service Agreement: A copy of any service agreements or contracts related to the service or product to understand refund policies.
Communication Records: Any emails or messages exchanged with Everest Receivable Services regarding the issue to provide context.
Documentation of Service Issues: If applicable, screenshots, correspondence, or service logs evidencing issues with the service or product.
Identification Verification: A valid ID or supporting documents may be required to verify your identity when requesting a refund.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
5-7 working days
Debit Card
3-5 working days
ACH Transfer
7-10 working days
Wire Transfer
1-3 working days
Check
10-14 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Everest Receivable Services Inc.
At Everest Receivable Services Inc., we prioritize transparency and customer satisfaction in our billing policies. Users can inquire about their eligibility for refunds based on specific circumstances related to their account management and service interactions.
Here are situations where users may qualify for a refund:
Payment Adjustments: If a user identifies a discrepancy in their payment amount, they may seek clarification or an adjustment based on their subscription details or service usage.
Service Disruption: In cases where users experience a significant disruption in service delivery that is documented and impacts their account, they might be eligible for consideration for a refund.
Account Changes: If users initiated changes to their account that resulted in an unexpected billing cycle or amount, such as upgrades or downgrades in service plans, they can explore their options for adjustments.
Promotional Eligibility: Users who believe they did not receive a promotional offer that was applicable to their account may inquire about potential adjustments in billing to align with the promotional terms.
Early Termination: For users who terminate their services before the end of a billing cycle and believe their circumstances qualify, there could be potential for consideration regarding a pro-rated refund.
For any questions or clarifications regarding their specific situation, users are encouraged to reach out directly to customer service for personalized assistance.
Step-by-Step Process to Request Your Everest Receivable Services Inc. Refund Like a Pro
If you purchased through everest-inc.com:
Visit the official website at everest-inc.com.
Scroll to the bottom of the page and click on the "Contact Us" link.
Choose your preferred method of contact: email or phone.
If emailing, use a direct subject line like "Refund Request for Membership".
In your message, include your account details and mention that the membership renewed without prior notice.
Highlight that the account has been unused for the past billing cycle to strengthen your request.
If calling, be ready to provide your account information and state that you would like a refund because you did not intend to renew.
Request confirmation of the refund process timeline.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your Apple ID at the top of the screen.
Select Subscriptions.
Find the Everest Receivable Services subscription and tap on it.
Select the "Cancel Subscription" option.
Go back to the Subscriptions page and select the subscription again.
Tap on Report a Problem at the bottom.
Choose Request a Refund and select the relevant subscription.
In your message, state that the subscription renewed without notification and that the account was basically unused.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap the menu icon (three horizontal lines) and select Subscriptions.
Find the Everest Receivable Services subscription and select it.
Tap Cancel Subscription.
Visit the Google Play refund page via your web browser.
Sign in to your Google account.
Locate the transaction for your membership and click Request a Refund.
In your message, include that the renewal occurred without warning and stress that the service has been unused.
If you purchased through Roku:
Access your Roku account through your web browser.
Click on Manage Account.
Log in and navigate to the Subscriptions section.
Find the Everest Receivable Services subscription.
Select Cancel Subscription to stop future billing.
To request a refund, click on Contact Customer Support.
Choose Email or Chat with support.
In your message, mention that you did not receive any notifications about the renewal and highlight that the account has been unused for a while.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Everest Receivable Services Inc. for Refund
My name is [Your Name], and I am writing to inquire about a billing situation related to my account. [describe reason]
I would like to request a refund in the amount of [Amount].
If applicable, I have attached relevant documentation for your review.
Could you please confirm the status of this request within 3-5 business days?
Thank you for your attention to this matter.
Sincerely,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received but is awaiting approval.
No action is needed. Please allow up to 3 business days for processing.
Processing
Your refund is currently being processed by our team.
You will receive a notification once the refund is complete, usually within 5 business days.
Refunded
The requested amount has been successfully refunded to your account.
Check your account for the refund, which can take up to 7 business days to reflect.
Partially Refunded
A portion of your refund has been processed. Remaining amount is still pending.
You will receive details of the amount refunded and the status of the remaining amount.
Completed
The refund process is fully completed.
You have been notified, and the funds should be available in your account.
Canceled
Your refund request has been canceled, either by you or by the processing team.
If you believe this is in error, please contact our support team for clarification.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Everest Receivable Services Inc., users may occasionally find themselves in situations where refunds are necessary due to various account management challenges. Here are several scenarios illustrating how refunds were successfully claimed:
Subscription Plan Adjustment: A user realized they had selected a higher-tier subscription plan than intended. After contacting Everest to discuss their options, they were able to downgrade their subscription and receive a refund for the extra amount charged, reflecting the new plan.
Service Interruption Compensation: During a scheduled maintenance period, a customer experienced an unintended lapse in service. Upon notifying Everest’s support team, they promptly assessed the situation and granted a refund for the time the service was unavailable, ensuring customer satisfaction.
Billing Cycle Misunderstanding: A customer was unclear about their billing cycle and expected a charge later than originally indicated. After reaching out for clarification, Everest provided insight into the billing process and issued a refund for the early charge that led to the misunderstanding.
Account Deactivation Resolution: A user mistakenly believed their account was not properly deactivated after an initial request. After a straightforward discussion with customer service, Everest verified the account status and processed a refund for the subsequent billing, ensuring the user felt supported throughout the process.
The Easiest Way to Get a Everest Receivable Services Inc. Refund
If you're frustrated trying to get a refund from Everest Receivable Services Inc.—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Everest Receivable Services Inc. is straightforward and efficient. Follow these merchant-specific tips to stay updated on your refund progress:
Email Notifications: Ensure that the email linked to your Everest account is correct and checked regularly. Refund updates are sent directly to your email, including confirmation when your refund is processed and when funds are released.
Account Dashboard: Log into your Everest account and navigate to the Order History section within your account dashboard. This area displays current refund status, including pending, processed, or completed refunds.
Billing Section: Access the Billing section of your account. Here, you can find detailed information about each transaction and its respective refund status, including expected timelines for processing.
Mobile App Notifications: If you utilize the Everest mobile app, ensure that push notifications are enabled. The app provides real-time updates on refund status and can alert you immediately when a refund is issued.
Progress Tracking Features: Use the built-in tracking tools available on your account settings. This feature allows you to view the complete history of your refunds, including dates and amounts refunded, to keep you informed at every step.
FAQ
If you forgot to cancel your subscription on time, refunds may not be guaranteed as they are generally subject to the terms and conditions of your agreement. We recommend reaching out to our customer service team to discuss your situation, as they can provide assistance and guidance on your options.
Refunds typically take 5 to 7 business days to process and appear in your account, depending on your bank’s policies. While most refunds are completed within this timeframe, some financial institutions may take longer to reflect the transaction. For precise updates, we recommend checking with your bank directly.
If you see a charge from Everest Receivable Services Inc. but do not have an active subscription, please first check your email for any related communications from us. If you still have questions, contact our customer service team directly by visiting our website and using the provided support options. They will assist you in resolving the issue.
If you are unable to obtain a refund directly from Everest Receivable Services Inc., consider reaching out to their customer service again for further clarification or assistance. You may also want to escalate your concern within their support system to ensure it is reviewed by a higher-level representative. Additionally, reviewing your account details and any relevant communication can provide further insight into your situation.
If Everest Receivable Services Inc. declines to issue a refund, consider revisiting their refund policy to ensure all criteria have been met. You may also want to contact their customer support for further clarification or assistance regarding your request. Additionally, reviewing any account details related to the transaction could provide insight into the situation.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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