Navigating unexpected charges can be frustrating, especially when it involves your health and wellness. At Everthrive Health, understanding your billing and refund options can make all the difference in managing your subscriptions. This guide is designed to clarify how Everthrive Health's refund process works, who qualifies for a refund, and the straightforward steps to reclaim your money quickly. We’re here to ensure you have all the information you need to address any billing concerns with confidence.
What You Should Prepare Before Applying For Refund
Order Confirmation Email: Locate and have ready your order confirmation email from Everthrive Health, which contains essential details regarding your purchase.
Transaction ID: Gather your specific transaction ID that corresponds to your order, as this will be required for tracking and processing your refund.
Account Information: Log into your Everthrive Health account and be prepared to provide your account email and profile details for verification purposes.
Reason for Refund: Clearly outline the reason for your refund request, as Everthrive Health typically requires this information to process refunds.
Supporting Documentation: If applicable, collect any supporting documentation, such as screenshots or photos, that substantiate your reason for requesting a refund.
Return Shipping Receipt: If a physical product was involved, have a copy of the return shipping receipt handy to verify return details.
Time Frame Confirmation: Note the date of your purchase and ensure it falls within the refund eligibility period set by Everthrive Health.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
2-3 working days
Health Savings Account (HSA)
5-7 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Everthrive Health
When utilizing services from Everthrive Health, users have specific rights and eligibility for refunds that are contingent upon particular circumstances related to their subscriptions or appointments. Everthrive Health focuses on providing health and wellness consultations, including personalized coaching and health resources, making refund eligibility closely tied to the nature of the services rendered.
Refunds may qualify under the following situations:
Cancellation of Appointments: If a user cancels a scheduled consultation within the allowed timeframe stated in their terms of service, they might be eligible for a refund of the appointment fee.
Service Disruption: In the event of a significant service interruption that affects a user’s access to consultations or resources, users may qualify for a pro-rated refund for the affected period.
Service Not Rendered: If a booked consultation does not occur due to unavailability from Everthrive Health, users might be eligible for a full refund of the service fee.
Subscription Cancellation: Users who cancel their subscription prior to the next billing cycle may not be charged for the upcoming period, potentially qualifying for a refund of any fees already paid for services not yet rendered.
Satisfaction Guarantees: If Everthrive Health offers a satisfaction guarantee on their services and a user feels they did not receive the promised level of service, they may be eligible to request a refund under that guarantee.
Users should review the specific terms associated with their subscription or service agreement for detailed information regarding eligibility and processes related to refunds.
Step-by-Step Process to Request Your Everthrive Health Refund Like a Pro
If you purchased through EverthriveHealth.com:
Visit the Everthrive Health website.
Log in to your account using your credentials.
Navigate to the Your Account or Membership Settings section.
Look for the Billing or Subscriptions option.
Identify the active subscription that you wish to request a refund for.
Click on Request Refund or a similar option.
In your message, mention that the subscription renewed without prior notice.
Emphasize that you have not been using the account for a while.
Submit the request and keep an eye on your email for follow-up notifications.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on the Everthrive Health subscription.
Scroll down to locate the Report a Problem option.
Choose Report a Problem and select the appropriate reason for your refund request.
In your message, highlight that the subscription renewed without notice.
Submit your request and monitor your email for updates.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the Menu icon (three horizontal lines).
Select Subscriptions.
Find and select the Everthrive Health subscription.
Tap on Cancel Subscription, if necessary.
Immediately go back to the subscription details and find the Refund option.
In your message, state that the subscription renewed without notice.
Also, mention that you did not use the service during the billing period.
Submit your request and check for any email responses.
If you purchased through Roku:
Access the Roku website on your browser.
Log in to your Roku account.
Navigate to the Manage Account section.
Click on Subscriptions.
Locate the Everthrive Health subscription.
Choose the option to Cancel Subscription if required.
After canceling, use the Contact Roku Support link.
In your communication, mention that the subscription renewed without notification.
Emphasize that you did not utilize the service.
Submit your request and await further instructions via email.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
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Draft email to Everthrive Health for Refund
Script
Copy
Subject: Refund Request – Everthrive Health Account [Your Email]
Dear Everthrive Health Team,
I hope this message finds you well.
I am reaching out regarding the billing situation related to my account. [describe reason]
I would like to request a refund in the amount of [Amount].
Please find attached any necessary documentation to support my request.
I would appreciate your confirmation of this request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
The refund request has been initiated but not yet reviewed.
Your refund request is in the queue and will be processed shortly.
Processing
The refund is currently being reviewed and prepared for issuance.
Your refund is under review; please allow up to 3-5 business days for completion.
Refunded
The refund has been successfully processed and issued.
You should see the refund reflected in your account within 3-7 business days.
Partially Refunded
A portion of your order has been refunded.
You will receive confirmation of the partial refund along with the amount credited back.
Completed
The refund process is fully completed.
Your refund has been finalized and the funds are on their way to you.
Canceled
The refund request has been canceled by the user or the system.
If you initiated the cancellation, no further action is needed; otherwise, please contact support.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Everthrive Health, our focus is on providing exceptional wellness services, and we understand that sometimes users may need to navigate issues regarding their subscriptions or account management. Here are a few scenarios where users successfully claimed refunds:
A user realized they had mistakenly purchased a yearly subscription instead of a monthly plan. Upon reaching out to Everthrive Health’s customer service to clarify their subscription settings, they were guided through the process and issued a refund for the difference.
An individual experienced an unexpected scheduling conflict that prevented them from participating in a health workshop they had booked. After contacting support, they explained their situation and were pleased to receive a refund for the workshop fee, showcasing Everthrive Health's commitment to understanding user circumstances.
A long-term subscriber recognized that they had unintentionally purchased an additional wellness product while managing their account. Upon noticing this error, they contacted Everthrive Health for assistance and successfully received a refund, demonstrating the easy management of their account details.
A user encountered a technical issue that temporarily restricted access to their wellness resources. After reporting the problem to Everthrive Health, they were informed that a refund for the month would be provided as a goodwill gesture, reinforcing the company’s dedication to customer satisfaction.
The Easiest Way to Get a Everthrive Health Refund
If you're frustrated trying to get a refund from Everthrive Health—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Everthrive Health is straightforward and efficient. Here are some tips to help you keep tabs on your refund process:
Email Notifications: Look for email updates from Everthrive Health regarding the status of your refund. These emails will provide specific details about the progress of your request.
In-App Alerts: If you use the Everthrive Health mobile app, check for in-app notifications. You'll receive updates directly on your device regarding any changes to your refund status.
Account Dashboard: Log in to your Everthrive Health account and navigate to the Order History section. Here, you can view all past orders and identify the current refund status associated with each.
Billing Section: Access the Billing section within your account settings. This is where you can view detailed information about any transactions, including refunds in progress.
Progress Information: Everthrive Health typically informs you about the stages of your refund, such as "requested," "processing," and "completed," helping you understand where your request stands.
Customer Support: If you need further assistance, don't hesitate to reach out to Everthrive Health's customer support via the help section in your account. They can provide additional information regarding your refund status.
FAQ
Everthrive Health's refund policy generally indicates that refunds are not provided if a cancellation is not made before the billing cycle begins. However, it's always best to reach out to our customer support team to discuss your situation, as they may be able to assist you with options or guidance.
Refund processing times can vary depending on your payment method and financial institution. Typically, once a refund is initiated, it may take 5 to 10 business days for the funds to appear back in your account. Please keep in mind that processing delays can occur, so it's always a good idea to check with your bank for specific timelines.
If you see a charge but do not have an active subscription, please first check your account history for any previous subscriptions or trial periods. If you still have questions, we recommend contacting our customer support team with the details of the charge, and they will assist you in resolving the issue.
If you are unable to obtain a refund directly from Everthrive Health, consider reaching out to customer service again for further assistance. You may also explore escalating your inquiry within their support system to ensure your concerns are addressed. Additionally, reviewing your account details may help clarify any issues regarding your transaction.
If you find that Everthrive Health is unable to issue a refund, consider reviewing their refund policy for guidance on the eligibility and process. Additionally, reaching out to their customer support team again may provide further clarification or alternative options regarding your request. It's also beneficial to check your account details to ensure all information is accurate and up-to-date.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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