Most users don’t give billing much thought until they encounter an unexpected charge, often from automatic renewals. This guide is designed to help you navigate the refund process for eVisit With Mr. Kringle®, detailing who is eligible for a refund and outlining the straightforward steps to request your money back efficiently. We aim to ensure you feel informed and empowered, making the process as smooth as possible.
What You Should Prepare Before Applying For Refund
Order Confirmation Email: Locate the email received at the time of booking, as it contains vital details for your refund.
Transaction ID: Gather the unique transaction ID associated with your eVisit for quick reference.
Account Information: Have your booking account details ready, including the email used for the booking and any account numbers if applicable.
Cancellation Policy Acknowledgment: Review and note the cancellation policy for the specific eVisit, ensuring you are aware of the terms for eligibility.
Proof of Payment: Keep a record of your payment method, such as credit card statements or transaction receipts.
Reason for Refund: Prepare a clear explanation for why you are requesting a refund, which may include issues like scheduling conflicts or dissatisfaction with the service.
Contact Information: Make sure your current contact details are on hand for follow-up communication regarding your refund request.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
2-4 working days
Apple Pay
3-5 working days
Google Pay
3-5 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from eVisit With Mr. Kringle®
At eVisit With Mr. Kringle®, users have specific rights regarding their bookings and the potential for refunds related to our services. Understanding these rights can help users navigate their interactions with our platform effectively. Our services typically involve virtual consultations, which means that eligibility for refunds will depend on the circumstances of each booking and account management situations.
Here are some specific situations that might qualify for a refund at eVisit With Mr. Kringle®:
Service Cancellation by the User: If a user initiates a cancellation before the scheduled appointment and within our specified timeframe, they may be eligible for a refund.
Technical Issues: If a user encounters significant technical difficulties that prevent them from accessing the service, this may be a valid reason to request a refund.
Miscommunication of Appointment Details: If there was a miscommunication regarding the appointment time or date that affects the user’s ability to attend, a refund request might be warranted.
Changes in Service Availability: If there are unexpected changes in service availability that affect the user’s scheduled appointment, users may request a refund based on these circumstances.
Account Deactivation: In instances where a user’s account has been deactivated by the platform for reasons related to policy compliance, users could inquire about potential refunds for unused sessions.
Users are encouraged to review the specific terms associated with their booking and to reach out to our support team for further clarification on refund eligibility related to their specific situations.
Step-by-Step Process to Request Your eVisit With Mr. Kringle® Refund Like a Pro
If you purchased through eVisit With Mr. Kringle® website:
Identify the active subscription or billing you wish to refund.
Click on Request Refund next to the relevant transaction.
In the refund request form, mention that the subscription renewed without prior notice.
Include a note that the account was unused since the last billing cycle.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your Apple ID at the top of the screen.
Select Subscriptions.
Find your eVisit With Mr. Kringle® subscription.
Tap on Report Problem to initiate a refund request.
In the issue description, state that the subscription renewed unexpectedly.
Emphasize that the account was unused for the current billing period.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the Menu icon (three horizontal lines) and go to Subscriptions.
Select your eVisit With Mr. Kringle® subscription.
Tap on Manage, then select Refund.
In the refund request form, mention that the renewal was without notice.
State that you did not use the service for the last billing period.
If you purchased through Roku:
Go to the Roku website and log in to your account.
Navigate to the Manage Account section.
Locate your Billing History.
Find the eVisit With Mr. Kringle® transaction.
Click on Request Refund.
Explain in the form that the subscription auto-renewed without a notification.
Highlight that the account has been inactive since the last renewal.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to eVisit With Mr. Kringle® for Refund
Script
Copy
Subject: Refund Request – eVisit With Mr. Kringle® Account [Your Email]
Dear eVisit With Mr. Kringle® Team,
I hope this message finds you well.
I am writing to address a billing concern related to my account. [describe reason]
I would like to request a refund of [Amount] for this situation.
Attached are any relevant documents to support my request.
Please confirm receipt of this email and the status of my refund request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request is under review.
Please wait while we process your request. This can take up to 3 business days.
Processing
Your refund is being processed.
Typically takes 5-7 business days for the funds to be credited back to your account.
Refunded
The refund has been successfully issued.
You should see the funds in your account shortly, depending on your bank’s processing time.
Partially Refunded
Only a part of your total amount has been refunded.
You will receive a confirmation email detailing the amount refunded and any remaining balance due.
Completed
The refund process is fully completed.
Your account balance has been updated and you can see the changes reflecting in your account.
Canceled
Your refund request has been canceled.
You have not been refunded, and you may contact support for further assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At eVisit With Mr. Kringle®, users occasionally find themselves navigating various account and billing situations. Here are some realistic scenarios in which customers successfully claimed refunds:
A user realized that they had double-booked an appointment with Mr. Kringle for two consecutive days. After contacting customer service to explain the mix-up, they were able to receive a full refund for the second appointment, allowing them to reschedule without penalty.
During a holiday season, a customer found that their scheduled e-visit with Mr. Kringle was canceled due to scheduling conflicts. Upon reaching out to customer support, they received a prompt refund for the service, which they used to rebook another session on a more suitable date.
A family purchased a package of visits from Mr. Kringle but later had to cancel due to unforeseen family obligations. By providing the required details through the eVisit platform, they successfully obtained a refund for the unused visits, making it easy to manage their account.
One user opted for a premium subscription that included additional features but found that the added functionalities were not necessary. After reviewing their subscription preferences, they contacted eVisit and were refunded the amount for the unused subscription upgrade after deciding to switch back to the basic plan.
The Easiest Way to Get a eVisit With Mr. Kringle® Refund
If you're frustrated trying to get a refund from eVisit With Mr. Kringle®—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with eVisit With Mr. Kringle® can be done effortlessly through various methods. Here's how to keep tabs on your refund efficiently:
Email Notifications: Keep an eye on your registered email for any updates regarding your refund. eVisit With Mr. Kringle® sends out detailed emails at each step of the refund process, providing timely information on your refund request and approval.
In-App Notifications: If you use the eVisit With Mr. Kringle® mobile app, check for notifications directly in the app. Any significant updates about your refund status will appear in the notifications section.
Account Dashboard: Log into your eVisit With Mr. Kringle® account and navigate to the Order History section. Here, you will find a detailed view of your transactions along with the status of any refunds you have requested.
Billing Section: Within the Billing section of your account settings, you can also track the current status of refunds and view any pending request details.
Refund Progress Information: eVisit With Mr. Kringle® provides comprehensive updates about your refund progress. Look out for specific notes such as whether your refund is pending, approved, or processed in the notifications.
Contact Customer Support: If you have any questions or need clarification, reaching out to the customer support team directly through the contact options available in the app or website can provide additional insight into your refund status.
FAQ
If you forgot to cancel your appointment with eVisit With Mr. Kringle®, unfortunately, refunds are generally not issued for missed cancellations. It's important to review our cancellation policy for specific details, and we encourage you to reach out to our support team for any further assistance or questions.
Refund processing times can vary depending on your bank or card issuer, but typically, you can expect to see the funds returned to your account within 5 to 10 business days. Once we initiate the refund process on our end, we recommend checking with your financial institution for specific timelines.
If you see a charge but do not have an active subscription, please check your account for any previous memberships or transactions. You can contact our customer support team through the contact options on our website for assistance in resolving the issue.
If you are unable to obtain a refund directly from eVisit With Mr. Kringle®, consider reaching out to their customer service team again for further assistance. You may also want to explore the option of escalating your request within their support system to ensure it receives additional attention. Reviewing your account details and any relevant communication may help address your concerns more effectively.
If eVisit With Mr. Kringle® is unable to issue a refund, consider reviewing their refund policy for specific guidelines on your situation. You may also want to contact customer support again for further clarification or assistance. Additionally, double-check your account details to ensure all information is accurate and up to date.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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