Many users often overlook billing details until an unexpected charge appears, such as an automatic subscription renewal. This guide is designed to help you navigate the refund process specifically for EVMOD US (evmod.us). Here, you'll find clear information on who is eligible for refunds and the straightforward steps to request your money back swiftly. We're here to ensure you have all the assistance you need for a smooth refund experience.
What You Should Prepare Before Applying For Refund
Order Number: Locate your unique order ID from your purchase confirmation email for quick reference.
Account Details: Ensure you have your EVMOD US account email and any login information handy to verify your identity.
Purchase Receipt: Keep the original receipt or confirmation of your transaction, as it may be necessary to prove the purchase.
Payment Method Information: Have the details of the payment method used (e.g., credit card, PayPal) ready for processing the refund.
Reason for Refund: Prepare a clear explanation of why you are seeking a refund, as this may be requested in the refund process.
Product Condition: If applicable, document the condition of the product received, including photos, to support your claim.
Shipping Information: If the item has been returned, keep records of the shipping method and tracking number for proof of return shipment.
Contact History: Compile any correspondence with customer service regarding your order or refund request.
Timeframe Confirmation: Review the refund policy timeframe to ensure your request is submitted within the eligible period.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
1-3 working days
Apple Pay
2-4 working days
Google Pay
2-4 working days
Bank Transfer
5-7 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from EVMOD US
At EVMOD US, we understand the importance of clarity regarding your rights as a user and the circumstances under which refunds may be applicable. We provide a range of digital services tailored to enhance your experience, and we believe in transparency when it comes to account management and associated billing practices.
Your eligibility for a refund may depend on the specific situation surrounding your account and usage of our services. Here are some scenarios that could apply:
Service Dissatisfaction: If you feel that the service provided does not meet your expectations or the description provided at the time of purchase, you may qualify for a refund. Details regarding dissatisfaction must be communicated in accordance with our customer support guidelines.
Subscription Cancellations: In scenarios where you have recently canceled your subscription and your billing cycle overlaps with the cancellation, you might be eligible for a prorated refund for the unused portion of your subscription, based on our billing cycle policies.
Technical Issues: If you experience significant technical difficulties that impair your ability to utilize the services as intended, you may qualify to request a refund. Documentation of the issues may be required for processing.
Service Modifications: In cases where there has been a change or discontinuation of a service that was purchased, users may be eligible for a refund or credit. These situations are evaluated on a case-by-case basis in line with our service modification policy.
We encourage you to reach out to our customer support team for personalized assistance regarding your account and to discuss any potential refunds. Understanding your unique situation and ensuring clarity on our policies is our priority at EVMOD US.
Step-by-Step Process to Request Your EVMOD US Refund Like a Pro
If you purchased through EVMOD US.com:
Visit the EVMOD US website and log into your account.
Navigate to the Account Settings section.
Select Billing History to view recent charges.
Locate the subscription or charge you wish to refund.
Click on Request Refund next to the relevant item.
In the request form, mention that the renewal was unexpected.
Emphasize that the account was unused during the subscription period.
Submit your request and check for confirmation emails.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find the EVMOD US subscription you want to refund.
Tap on the subscription, then tap Report a Problem.
Choose Refund as the issue type.
State that you did not receive a notification about renewal.
Mention that you have not used the service recently.
Submit your issue and await a response from Apple.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap the profile icon in the top right corner.
Select Payments & subscriptions, then Subscriptions.
Locate the EVMOD US subscription and select it.
Tap Cancel Subscription (if required to get a refund).
Return to the Subscriptions list and select the subscription again.
Tap Request Refund and select the reason.
State that the subscription renewed without prior notice.
Clearly articulate that the account has been inactive.
If you purchased through Roku:
Visit the Roku website and log into your account.
Navigate to the my subscriptions section from your account or select the channel.
Locate the EVMOD US subscription.
Click on Manage Subscription.
Select Request a Refund.
Mention that the renewal took place without any notice.
Emphasize the account has been inactive for some time.
Submit your request and wait for a confirmation email from Roku.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to EVMOD US for Refund
Script
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Subject: Refund Request – EVMOD US Account [Your Email]
Dear EVMOD US Customer Service,
I hope this message finds you well.
I would like to bring to your attention the following billing situation: [describe reason]
Therefore, I would like to request a refund of [Amount].
If applicable, I have attached relevant documentation for your review.
I kindly request confirmation of my refund request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is awaiting review.
This status indicates that we are processing your request and it typically takes 1-3 business days.
Processing
Your refund is currently being processed.
You may experience a delay of 2-5 business days as we finalize your refund.
Refunded
Your refund has been completed successfully.
The amount has been credited back to your original payment method.
Partially Refunded
A portion of your original payment has been refunded.
The remaining balance will not be refunded unless a new request is made.
Canceled
Your refund request has been canceled.
If you wish to re-initiate a refund, you will need to submit a new request.
Completed
The refund process is finalized, and all necessary actions have been taken.
You can consider this matter resolved, and no further action is required from your side.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At EVMOD US, users often seek refunds for various reasons related to their subscriptions and services. Here are some realistic scenarios where users successfully claimed refunds:
Subscription Renewal Confusion: A user realized that their subscription plan had automatically renewed without their recent intention to continue. They reached out to EVMOD US support to clarify the renewal options and successfully received a refund for the recent charge after confirming it was not aligned with their current usage preferences.
Accidental Plan Upgrade: A customer accidentally upgraded their subscription plan while exploring features. After contacting customer service promptly, they were able to revert to their previous plan and received a refund for the difference in charges, ensuring they were back on the plan that suited their needs.
Service Interruption: During a scheduled maintenance window, one user experienced a significant service interruption that impacted their use. They submitted a request detailing the situation, and as a goodwill gesture, EVMOD US issued a partial refund for the affected billing cycle.
Billing Clarification: A customer noticed a charge that seemed higher than their usual billing amount. After reaching out for clarification and discussing their account details, they found that a temporary promotional rate had ended. EVMOD US resolved the issue by issuing a refund for the excessive amount charged, ensuring continued satisfaction for the user.
The Easiest Way to Get a EVMOD US Refund
If you're frustrated trying to get a refund from EVMOD US—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with EVMOD US is a straightforward process. Here are some efficient ways to stay updated on your refund:
Email Notifications: EVMOD US sends automated email updates whenever there's a change in your refund status. Keep an eye on your inbox for messages detailing when your request is received, processed, or completed.
Account Dashboard: Log into your EVMOD US account and navigate to the Order History section. Here, you can view the status of each order, including pending and completed refunds.
In-App Notifications: If you use the EVMOD US mobile app, ensure notifications are enabled. You will receive instant alerts about refund progress directly through the app.
Billing Section: Check the Billing section in your account settings for a detailed breakdown of all transactions and any pending refunds associated with them.
Refund Progress Information: EVMOD US provides specific updates on the refund process, including expected timelines for completion. Look for these details in the order history or email communications to better understand when to expect your funds.
Customer Support: If you need further assistance, reach out to EVMOD US customer support through the in-app chat feature or the support page on their website for real-time updates on your refund status.
FAQ
Refunds for subscriptions at EVMOD US can only be processed if the cancellation was made within the specified time frame outlined in our policy. If you forget to cancel in time, we recommend contacting our customer support team to discuss your situation, as they may be able to provide assistance or options in line with our guidelines.
Refunds from EVMOD US typically take 3 to 10 business days to process, depending on your bank's policies. Once your refund is initiated, you should see the funds reflected in your account within that timeframe. If you have any questions about your specific situation, please contact customer support for assistance.
If you see a charge but do not have an active subscription, please review your purchase history for any past transactions that may explain it. To seek clarification, contact our customer support team with details of the charge, and they will assist you in resolving the issue.
If you are unable to secure a refund directly from EVMOD US, consider reaching out to their customer service team for further assistance. You may also explore escalating your request within their support system to ensure it receives the appropriate attention. Additionally, reviewing your account details and past communications can provide clarity and possibly help in resolving your inquiry.
If EVMOD US refuses to issue a refund, the first step is to review the refund policy to ensure your request aligns with their terms. You may also consider reaching out to customer support again for further clarification or assistance. Additionally, double-checking your account details may help in understanding the status of your order.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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