Many users often overlook billing details until an unexpected charge surfaces, perhaps from an automatic subscription renewal. This guide is designed to clarify how EYH Academy refunds work, identify who is eligible for a refund, and outline the simple steps you can take to quickly request your money back. Whether you're new to the process or need a refresher, we’re here to help you navigate this efficiently.
What You Should Prepare Before Applying For Refund
Order Confirmation Email: Ensure you have the original order confirmation email from EYH Academy, which includes details of your purchase.
Transaction ID: Locate the unique transaction ID associated with your payment, which can be found in your order confirmation or account statement.
Account Details: Have your EYH Academy account information ready, including your registered email address and account username.
Course Details: Gather information about the specific course or program you wish to request a refund for, including the course name and date of purchase.
Proof of Payment: Attach any relevant proof of payment, such as receipts or bank statements showing the charge from EYH Academy.
Reason for Refund: Be prepared to provide a clear and detailed explanation for your refund request, ensuring it aligns with EYH Academy's refund policy.
Previous Correspondence: Compile any email exchanges or communication regarding your purchase or refund requests with EYH Academy.
Feedback on the Course: Consider providing feedback on the course experience, as this may be required to process your request efficiently.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
3-5 working days
PayPal
2-3 working days
Bank Transfer
5-7 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from EYH Academy
At EYH Academy, users engage with a variety of educational programs and digital content designed to enhance their skills and knowledge. Understanding your rights regarding refunds is important, as circumstances may arise that could make you eligible for a refund based on your account activity and service usage. Below are specific situations related to EYH Academy that might qualify you for a refund:
Program Cancellation: If a program you enrolled in has been canceled by EYH Academy, you may be eligible for a full refund of your course fees.
Content Accessibility Issues: Users experiencing significant technical difficulties that prevent access to enrolled content could inquire about potential refunds based on the duration of the access issues.
Subscription Downgrade: If you decide to downgrade your subscription plan and notify EYH Academy within the specified period, you could be eligible for a prorated refund based on the remaining access days at the previous subscription level.
Change of Course Offerings: If EYH Academy alters the content or schedule of a course you have enrolled in significantly, you may qualify for a refund if the new offerings do not meet your expectations.
Account Management Errors: In situations where account management preferences have inadvertently affected your access to courses, you may want to discuss your situation to explore potential refund eligibility.
Please note that refund requests are evaluated based on specific circumstances, and it's recommended to reach out to EYH Academy's support team for personalized assistance regarding your situation.
Step-by-Step Process to Request Your EYH Academy Refund Like a Pro
If you purchased through EYH Academy.com:
Visit ikoniczoebaker.com and log into your account.
Go to the Account Settings section.
Select Manage Subscriptions.
Locate your subscription and click on Request Refund.
In the message field, mention that the subscription renewed without notice and you want a refund.
Submit the request and wait for a confirmation email.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find and select your EYH Academy subscription.
Tap Cancel Subscription and then Request a Refund if available.
In the request notes, say that the account was unused and ask for a refund.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the profile icon in the top right corner.
Select Payments & Subscriptions.
Click on Subscriptions and find your EYH Academy subscription.
Select Manage and then choose Request a Refund.
In the comments section, mention the subscription renewed unexpectedly and request a refund.
If you purchased through Roku:
Go to the Roku website and log in to your account.
Navigate to My Account and click on Manage Subscription.
Find your EYH Academy subscription.
Click on Request Refund.
In the message field, emphasize that this subscription was not intended to renew.
Submit your request and wait for further instructions via email.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to EYH Academy for Refund
Script
Copy
Subject: Refund Request – EYH Academy Account [Your Email]
Dear EYH Academy Support Team,
I hope this message finds you well. I am writing to request a refund concerning my account.
The billing situation is as follows: [describe reason].
I would like to request a refund in the amount of [Amount]. I have attached any relevant documentation for your reference.
I kindly request confirmation of my refund within 3-5 business days.
Thank you for your attention to this matter.
Sincerely,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
The refund request has been submitted and is under review.
Your refund is being assessed. Please allow 2-3 business days for processing.
Processing
The refund is currently being processed by our team.
We are working on your refund; you can expect it within 5 business days.
Refunded
The refund has been successfully processed and funds returned.
The amount has been credited back to your payment method. Check your account.
Partially Refunded
Only a portion of the total amount has been refunded.
Please check your account for the refunded amount; the remaining balance is not available for refund.
Completed
The refund process has been finalized and closed.
Your transaction is now complete. No further action is needed.
Canceled
The refund request has been canceled.
Your refund will not be processed. For more details, please contact support.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At EYH Academy, users often navigate through various situations regarding their subscriptions and payments. Below are some realistic scenarios in which users successfully claimed refunds based on their unique circumstances.
Subscription Reactivation Confusion: A user intended to switch from a monthly subscription to an annual plan. After mistakenly reactivating their monthly subscription during the transition, they contacted customer support to clarify their status. Upon realizing the oversight, the user received a prompt refund for the duplicate month.
Course Enrollment Issue: A student enrolled in an advanced course that required prerequisites they did not meet. After discussing their situation with EYH Academy's support team, they were able to request a refund for their enrollment, given the course was unsuitable.
Billing Error on Account Changes: Following a recent upgrade in their membership tier, a user noticed a discrepancy in their billing amount. After reaching out for assistance, they were guided through the billing clarification process and successfully received a correction and refund for the overcharge.
Service Interruption: During a scheduled live event, a technical issue prevented a user from accessing the session. After informing support about the disruption, they were offered a refund for the missed experience as a courtesy, ensuring user satisfaction.
The Easiest Way to Get a EYH Academy Refund
If you're frustrated trying to get a refund from EYH Academy—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with EYH Academy is straightforward and can be done efficiently by utilizing the various tools and features provided by the platform. Here are some effective ways to keep tabs on your refund:
Email Notifications: EYH Academy sends out timely email updates regarding your refund status. Ensure you check your inbox for messages with subject lines like "Refund Processed" or "Refund Update" that detail the current status of your request.
Account Dashboard: Log into your EYH Academy account and navigate to your Account Dashboard. Here, you can find a dedicated section that lists all transactions, including any pending or completed refunds.
Order History: Visit the Order History section within your account settings. Each order includes a refund status indicator, allowing you to view the progress of your request easily.
Billing Information: Check the Billing Section of your account for detailed information about your transactions. This area will provide insights into the processing time and any notes related to your refunds.
In-App Notifications: If you use the EYH Academy mobile app, make sure to enable notifications. You'll receive immediate updates about your refund status directly within the app, ensuring you're always informed.
Support Resources: If you're unable to find information regarding your refund, visit the Help Center on EYH Academy’s website. They have a dedicated FAQ section covering refund queries and might help clarify the process or timeline.
FAQ
Unfortunately, if you forget to cancel your subscription before the renewal date, we are unable to issue a refund for that billing cycle. We recommend setting a reminder for cancellation to ensure you can manage your subscription as needed. If you have any further questions or concerns, please reach out to our support team.
Refunds from EYH Academy typically take 5-10 business days to process. The exact time for the funds to appear in your account may vary based on your bank or payment provider's policies. Thank you for your patience as we work to complete your refund.
If you notice a charge but don't have an active subscription, please start by checking your account details and verifying your subscription status. If you still have questions, reach out to our customer support team with your transaction information for further assistance.
If you are unable to obtain a refund directly from EYH Academy, consider reaching out to customer service again for further assistance. You may also explore escalating your inquiry within their support system to seek additional clarity on your situation. Reviewing your account details may provide insights that could aid in resolving your request.
If EYH Academy refuses to issue a refund, it is advisable to revisit the refund policy to ensure all conditions were met for a refund request. You may also consider reaching out to customer support again for clarification or further assistance, and double-check your account details to confirm all information is accurate.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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