Many users only consider billing matters when an unexpected charge appears, perhaps due to an automatic subscription renewal. This guide aims to clarify how refunds work with I-Blocklist (PeerBlock), detailing eligibility and the straightforward process for requesting a refund. Whether you're new to the platform or a seasoned user, we’re here to ensure you understand your options and can resolve any concerns efficiently.
What You Should Prepare Before Applying For Refund
Account Information: Your I-Blocklist account username and login details to verify your identity.
Purchase Date: The exact date you made your purchase or subscription to assist in locating the transaction.
Transaction ID: The specific transaction identifier received upon purchase, as this helps in processing your refund efficiently.
Payment Method: Details of the payment method used (credit card, PayPal, etc.) as this may be required for refund processing.
Subscription Details: If you are subscribed to a recurring service, include the subscription plan and billing cycle.
Reason for Refund: A clear explanation of why you are requesting the refund, such as dissatisfaction with the service or billing issues.
Proof of Purchase: Any receipts or confirmation emails that were received during the purchase to validate your claim.
Previous Correspondence: Copies of any communication you have had with I-Blocklist regarding your issue, which can streamline the process.
Technical Information: If applicable, details about any technical problems you encountered while using the service which may justify your refund request.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
PayPal
3-5 working days
Credit Card
5-7 working days
Bitcoin
1-3 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from I-Blocklist (PeerBlock)
At I-Blocklist (PeerBlock), users have specific rights regarding their subscriptions and billing, particularly when it comes to refund eligibility. Understanding these rights can help users navigate their account management and make informed decisions about their subscriptions.
Refund eligibility may apply in several specific situations related to the I-Blocklist service, which offers a digital subscription to block unwanted connections and improve online privacy. Here are some scenarios that might qualify users for a refund:
Service Disruption: If users experience significant outages or disruptions that prevent them from utilizing the blocking service as intended, they may inquire about potential eligibility for a refund.
Incorrect Billing Information: If users discover discrepancies in their billing details that do not align with their subscription choices, they might seek clarification on their charges and discuss possible refund options.
Subscription Modification Issues: In cases where users attempt to upgrade or downgrade their subscription plan but face technical challenges or delays in processing, they may have the opportunity to discuss their eligibility for a refund based on their experience.
Account Termination: If a user's account is terminated under specific criteria outlined in the terms of service, and they have remaining time on their subscription, they may inquire about a refund for the unused portion.
Failure to Access Paid Features: Should users find that they are unable to access features they have paid for due to technical issues, they may reach out to discuss their options regarding a refund.
It is essential for users to review the terms of service and relevant billing policies on I-Blocklist's website for precise details regarding their rights and any specific processes for requesting refunds. Each situation may vary based on individual account circumstances, so thorough communication with I-Blocklist support can provide clarity.
Step-by-Step Process to Request Your I-Blocklist (PeerBlock) Refund Like a Pro
If you purchased through I-Blocklist (PeerBlock).com:
Visit iblocklist.com and scroll to the bottom of the page.
Click on the "Contact Us" link.
Select "Billing Inquiry" as the subject.
In the message box, state that your subscription renewed without notice.
Provide your account email and any relevant order details.
Request the refund clearly, emphasizing that the service was unused.
Submit your request and wait for a response.
Check your email regularly for updates regarding your request.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your Apple ID at the top of the screen.
Select Subscriptions.
Look for your I-Blocklist (PeerBlock) subscription and tap on it.
Tap on Report a Problem at the bottom of the subscription detail page.
Select the option that best describes your situation, such as “I didn’t authorize this charge.”
In the message, mention that the subscription renewed without notice and emphasize that you did not use the service.
Submit your issue and keep an eye on your email for updates.
If you purchased through Google Play:
Open the Google Play Store app on your Android device.
Tap on the profile icon in the upper right corner.
Select Payments & subscriptions.
Tap on Subscriptions.
Find your I-Blocklist subscription and tap on it.
Select Cancel Subscription (this is required to start a refund request).
After cancellation, you will see an option for Request a refund.
In your request, mention the subscription renewed without notice and that the service was unused.
Submit the request and monitor your email for a response.
If you purchased through Roku:
Go to my.roku.com and log in to your account.
Scroll down to the Manage your subscriptions section.
Find your I-Blocklist (PeerBlock) subscription and click on Update Payment Method.
Select Cancel Subscription.
After cancellation, go back to the account page and scroll to Contact Us at the bottom of the page.
Email Roku support mentioning the subscription renewed without notice.
Request your refund and clarify that the account was not used.
Await their response via email.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I would like to request a refund in the amount of [Amount].
If applicable, I have attached relevant documentation for your reference.
Could you please confirm receipt of this request and provide an update within 3-5 business days?
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received but is not yet processed.
Allow up to 5 business days for the status to change as we review your request.
Processing
Your refund is currently being processed.
Your funds should be back in your account within 3-7 business days.
Refunded
Your refund has been successfully completed.
You should see the funds reflected in your account shortly.
Partially Refunded
Your order has been partially refunded.
Only part of your payment has been returned. Please check your account for the amount.
Completed
Your refund process has been finalized.
No further action is required on your part, and funds are available.
Canceled
Your refund request has been canceled.
If you didn't initiate this, please contact customer support.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At I-Blocklist (PeerBlock), users may occasionally find themselves in situations where they need assistance with their subscriptions or account settings. Here are a few scenarios where users successfully navigated the refund process:
Renewal Confusion: A user realized after a recent subscription renewal that they had intended to switch to a different plan. Upon contacting customer support with their request, they were able to clarify their choice and successfully receive a refund for the renewal, allowing them to subscribe to their desired plan instead.
Account Downgrade: A long-time subscriber decided to downgrade their subscription level. Shortly after the change was processed, they noticed that they had been billed for the higher tier. With a simple inquiry to the support team, they received a prompt refund for the difference in charges, ensuring they were billed correctly moving forward.
Trial Period Transition: A user signed up for a free trial of I-Blocklist and later decided to continue with a paid plan. Instead of the intended plan, they were charged for an alternative option. By reaching out to customer support for clarification, they successfully received a refund and were switched to the correct subscription tier.
Service Interruption: A user experienced an unexpected service interruption during their subscription period. After reporting the issue and discussing the downtime with customer support, they received a prorated refund for the affected period, ensuring they only paid for the time they had uninterrupted access.
The Easiest Way to Get a I-Blocklist (PeerBlock) Refund
If you're frustrated trying to get a refund from I-Blocklist (PeerBlock)—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with I-Blocklist (PeerBlock) is essential to stay informed about your transaction progress. Here are some efficient ways to monitor your refund status:
Check Email Updates: I-Blocklist frequently communicates refund updates through email. Ensure that you monitor your registered email account for notifications regarding the status of your refund. Look for messages specifically labeled as "Refund Status Update" to get timely information.
Use Your Account Dashboard: Log into your I-Blocklist account and navigate to the dashboard. You will find a section dedicated to your order history, where you can see details about your refunds including initiation date and current status.
Review the Billing Section: In your account settings, check the billing section for any notes or updates regarding your refund. This area may also provide insight into whether your refund has been processed or is still pending.
In-App Notifications: If you are using the PeerBlock app, make sure to enable notifications. The app may send push notifications about your refund status, allowing you to stay up-to-date directly from your mobile device.
Contact Customer Support: If your refund status seems delayed or unclear, reaching out to I-Blocklist's customer support can provide clarity. They can give you the most accurate updates on your refund progress beyond what is displayed in your account.
By following these steps, you can efficiently track your refund status with I-Blocklist (PeerBlock) and stay informed throughout the process.
FAQ
Refunds are typically not provided for subscriptions that are not canceled before the renewal date. If you forgot to cancel on time, we recommend reviewing our terms of service for specific refund policies and reaching out to customer support for further assistance. They may be able to offer additional guidance based on your situation.
Refunds from I-Blocklist typically take 5 to 10 business days to process once initiated. However, the exact timing can vary depending on your financial institution's processing times. For the most accurate updates, it's best to check with your bank or payment provider directly.
If you see a charge but do not have an active subscription, we recommend checking your account to confirm your subscription status. You can also reach out to our customer support team with your transaction details for further assistance and verification. They will help clarify the situation and guide you on the next steps.
If you are unable to obtain a refund directly from I-Blocklist (PeerBlock), consider reaching out to their customer service again for further assistance. You might also explore escalating your concerns within their support system to see if additional options are available. Additionally, reviewing your account details may provide insights into the status of your request.
If I-Blocklist (PeerBlock) refuses to issue a refund, you may want to review their refund policy for any applicable terms. Additionally, consider reaching out to their support team again for further clarification or assistance. It's also helpful to check your account details to ensure all information is accurate and up to date.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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