How to Get an I SUCK AT DRAWING ™ Refund

• Order Confirmation Email: Have the original order confirmation email handy, as it contains important details like your order number and purchase date.
• Purchase Receipt: Include a copy of your purchase receipt that outlines the items bought, along with the transaction ID specific to the purchase.
• Account Details: Make sure to log into your I SUCK AT DRAWING ™ account and gather your account username or email associated with the purchase.
• Reason for Refund: Clearly articulate your reason for requesting a refund, whether it pertains to dissatisfaction with the product or a service not meeting expectations.
• Artwork Submission: If the refund is related to a specific artwork or service, include links or files to the submitted drawings or artwork that are relevant to your refund request.
• Timeframe Evidence: Provide any emails or communications regarding the timeframes related to your request, especially if you’re within the refund policy period.
• Proof of Non-Usage: If applicable, include screenshots or documentation to show that the purchased digital services or products were not utilized if you're claiming a refund based on that ground.
• Follow Refund Policy Guidelines: Review and reference I SUCK AT DRAWING ™'s specific refund policy to ensure your request adheres to their guidelines.

*Working days are Monday to Friday, and don't include public holidays.

At I SUCK AT DRAWING ™, we understand that users may occasionally encounter circumstances that could lead to questions about eligibility for refunds. We strive to provide clarity regarding refund criteria within our specific service model, which includes tutorials, digital resources, and community access related to drawing skills.

Refund eligibility may be influenced by factors related to the registration and usage of our online services. The following scenarios are relevant to users who may be considering a refund:

• Content Access Issues: Users who experience technical difficulties accessing purchased content or services may inquire about eligibility for a refund, especially if the issue is unresolved within a reasonable timeframe.
• Subscription Cancellation Timing: If a user cancels their subscription before the end of the billing cycle and does not utilize the remaining access to content or services, they might be eligible for a prorated refund for the unused portion.
• Inadequate Service Delivery: Users who feel that the services provided do not meet the expectations outlined during the purchasing process, such as the quality of instructional content, could explore refund options based on their individual experiences.
• Duplicate Account Subscriptions: In cases where a user unintentionally signs up for multiple accounts due to misunderstanding the registration process, there may be opportunities to review subscription details for potential refunds on one of the accounts.

We encourage users to review these situations in the context of their accounts and reach out to our support team for assistance regarding any specific inquiries related to refunds.

At I SUCK AT DRAWING ™, users often navigate various aspects of their subscriptions and services. Here are some real user scenarios demonstrating successful refunds claimed under different circumstances:

• Subscription Change: A user aimed to upgrade their plan to access additional drawing tutorials but accidentally selected the wrong one. After reaching out to customer support, they quickly received a refund for the difference in subscription cost and were able to switch to the desired plan seamlessly.
• Account Billing Clarification: A user noticed a charge that didn't match their subscription level due to an earlier promotion mistakenly applied. By contacting I SUCK AT DRAWING ™ support and providing their account details, they received a prompt refund for the overcharged amount.
• Resource Access Issue: A user purchased a drawing resource but could not access it due to a technical glitch. Upon reporting the issue, they were offered a refund for the purchase while the team resolved the access problem, ensuring customer satisfaction.
• Trial Expiration Confusion: A user thought they had canceled their trial subscription before the billing cycle began but received a charge. On clarification with customer service, they confirmed the cancellation timing and were granted a refund, allowing them to reactivate their subscription later without concerns.

Tracking your refund status efficiently at I SUCK AT DRAWING ™ can help you stay informed throughout the process. Here are some specific ways to keep tabs on your refund:

• Check Your Email: After initiating a refund, keep an eye on your inbox for updates from I SUCK AT DRAWING ™. Emails will detail the status of your refund and any actions needed on your part.
• Account Dashboard: Log into your I SUCK AT DRAWING ™ account and navigate to the Order History section. Here, you will find a comprehensive list of all orders, including those that are in the process of being refunded.
• In-App Notifications: If you use the mobile app, you may receive in-app notifications regarding your refund status. Make sure your notifications are enabled to receive real-time updates.
• Billing Section: To check detailed information on your refund, head to the Billing section of your account. This area provides insights into the expected timeline and any specific notes on your refund request.
• Track Progress: I SUCK AT DRAWING ™ provides transparent updates on your refund progress, such as "Refund Requested," "In Process," or "Refund Issued." Look for these statuses in both your email and your account dashboard.
• Contact Support: If you have any concerns or if your refund hasn’t been processed in the expected time, feel free to reach out to customer support via the help section in the app or website. They can give you the most up-to-date information regarding your refund status.