Navigating billing and refunds can often be an afterthought until an unexpected charge catches your attention. At Imc-Diagnostic and Medical Clinic, LLC, we understand that clarity is essential when it comes to managing your finances. This guide is designed to help you understand how our refund process works, who qualifies for a refund, and the straightforward steps you can take to request your money back efficiently. We're here to assist you through each step, ensuring a smooth and transparent experience.
What You Should Prepare Before Applying For Refund
Appointment Confirmation: Ensure you have the confirmation number or email for the appointment you are requesting a refund for.
Invoice or Billing Statement: Gather the invoice or billing statement that outlines the services billed by Imc-Diagnostic and Medical Clinic, LLC.
Reason for Refund: Prepare a clear and concise explanation for why you are requesting a refund, detailing any service-related issues.
Payment Method Details: Have the information of the payment method used, including the last four digits of the credit card or payment account.
Patient Identification: Include the patient’s name, date of birth, and any relevant medical record or patient ID numbers.
Communication Records: If applicable, compile any emails or correspondence with clinic staff regarding the service or refund.
Return Policy Familiarity: Review and reference the specific refund policy provided by Imc-Diagnostic and Medical Clinic, LLC to ensure compliance.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
5-7 business days
Debit Card
5-7 business days
Cash
Refunded immediately
Insurance Claims
2-4 weeks
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Imc-Diagnostic and Medical Clinic, LLC
At Imc-Diagnostic and Medical Clinic, LLC, users have specific rights related to their services and billing. Understanding these rights helps to clarify the instances where users might qualify for a refund based on their individual situations. The clinic specializes in diagnostic and medical services, meaning that eligibility for refunds can arise in several scenarios related to appointments, diagnostic tests, and billing inquiries.
Users may be eligible for a refund in the following specific situations:
Appointment Cancellations: If a patient has paid for a scheduled appointment but cancels it well in advance according to clinic policy, they may qualify for a refund.
Pre-Paid Services Not Rendered: In cases where a patient has pre-paid for a diagnostic test or medical service that was ultimately not provided, they might be eligible for a refund.
Billing Adjustments: If there are verified discrepancies in billing due to adjustments, patients may inquire about the possibility of a refund for any overpayments based on the corrected billing statements.
Insurance Claims Processing: If a service was covered by insurance but the patient has made payments that exceed their financial responsibility, they could discuss potential refunds once insurance claims are processed.
Medical Errors: Should there be documented medical errors that affect the services provided, users may be able to seek a refund for charges related to those services.
Each situation is handled on a case-by-case basis, and users are encouraged to reach out directly for clarification on their specific circumstances regarding refunds.
Step-by-Step Process to Request Your Imc-Diagnostic and Medical Clinic, LLC Refund Like a Pro
If you purchased through Imc-Diagnostic and Medical Clinic, LLC:
Visit the infirmaryhealth.org website.
Click on the Contact Us link at the bottom of the page.
Choose the appropriate contact method:
Email: Click on the email icon and draft your request.
Phone: Call the provided number and ask for assistance with a refund.
When contacting, mention that the service charged was unused.
Clearly state the specific service you want refunded and provide transaction details.
Ask about the expected time frame for the refund to process.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find your subscription to Imc-Diagnostic and Medical Clinic, LLC.
Scroll down and tap on Report a Problem.
Choose Request a Refund and explain that the subscription renewed without notice.
Submit your request and check your email for updates.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the Menu (three lines) in the upper left corner.
Select Subscriptions.
Find the subscription for Imc-Diagnostic and Medical Clinic, LLC.
Tap Cancel Subscription to stop future charges.
After cancellation, tap on Report a Problem and opt for Request a Refund.
In your message, emphasize that you were unaware of the renewal.
If you purchased through Roku:
Go to the Roku website and sign in to your account.
Navigate to the Manage Account section.
Find the section for Subscription services.
Locate your Imc-Diagnostic and Medical Clinic, LLC subscription.
Click on Cancel Subscription.
After cancellation, look for options to Report a Problem and request a refund.
Include in your request that the subscription renewed automatically without prior notice.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
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Draft email to Imc-Diagnostic and Medical Clinic, LLC for Refund
Script
Copy
Subject: Refund Request – Imc-Diagnostic and Medical Clinic, LLC Account [Your Email]
Dear Imc-Diagnostic and Medical Clinic Team,
I hope this message finds you well.
I am writing to formally request a refund regarding my account. The details are as follows:
[describe reason]
I would like to request a refund in the amount of [Amount].
Attached to this email are relevant documents to support my request.
Please confirm the receipt of this email and provide an update within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received but is yet to be processed.
You will be notified once the request moves to processing within 2-3 business days.
Processing
Your refund is currently being reviewed and processed by our finance team.
Please allow up to 5 business days to complete the review.
Refunded
The refund has been approved and processed successfully.
The refund amount will be credited to your original payment method within 3-7 business days.
Partially Refunded
A portion of your refund has been approved and processed.
You will receive a notification detailing the amount refunded and any remaining balance.
Completed
Your refund process is complete, and all actions have been finalized.
No further action is needed. Thank you for your understanding.
Canceled
Your refund request has been canceled, either by you or due to a policy issue.
If you believe this is a mistake, please contact our support for assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Imc-Diagnostic and Medical Clinic, LLC, clients occasionally find themselves needing to navigate the refund process due to various situations related to their medical services. Here are some real user scenarios where refunds were successfully claimed:
A patient booked a comprehensive wellness screening but needed to cancel due to a scheduling conflict. After contacting the clinic’s billing department, they were informed of the cancellation policy, and the patient successfully received a refund for the service fee as per the policy.
An individual received test results but realized that additional follow-up consultations had been charged due to a misunderstanding about the service scope. After discussing the matter with customer service, they clarified the billing details and received a prompt refund for the unnecessary consultation fee.
A patient scheduled a series of imaging tests but had to postpone the appointments due to a medical emergency. The clinic, understanding the circumstances, facilitated a refund for the pre-paid tests after confirming the cancellation through their standard process.
Someone enrolled in a telehealth subscription realized they had chosen the wrong plan that didn’t fit their needs. By reaching out to customer support, they were able to adjust their subscription to the appropriate plan and receive a refund for the initial overage charge.
The Easiest Way to Get a Imc-Diagnostic and Medical Clinic, LLC Refund
If you're frustrated trying to get a refund from Imc-Diagnostic and Medical Clinic, LLC—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Imc-Diagnostic and Medical Clinic, LLC is a straightforward process, thanks to the various communication channels and tools available. Follow these specific steps to efficiently monitor your refund progress:
Check Your Email: Imc-Diagnostic typically sends refund updates via email. Look for messages that detail the status of your refund. These emails may include tracking numbers and estimated timelines for when the refund will be processed.
Access Your Account Dashboard: Log into your account on the Imc-Diagnostic website. Navigate to the Order History section to view current and past transactions, including refund requests. You can see detailed information about the refund status here.
Monitor In-app Notifications: If you have the Imc-Diagnostic mobile app, make sure to check the in-app notifications. Updates regarding the status of refunds are often communicated directly through the app for quick reference.
Visit the Billing Section: Within your account settings, there is a Billing section where you can find detailed information about your payment history, including any pending refunds. Keep an eye on this area for updates.
Contact Customer Support: If you have any queries about your refund, don’t hesitate to reach out to Imc-Diagnostic’s customer support team. They can provide specific information regarding your refund status and any next steps.
FAQ
If you forgot to cancel your appointment with Imc-Diagnostic and Medical Clinic, LLC on time, we recommend contacting our billing department directly. While we strive to accommodate our patients' needs, our refund policy typically does not allow for refunds in such cases. We are here to help and can provide further clarification on your options.
Refund processing times can vary depending on your financial institution, but typically, it takes 7 to 14 business days for the refunded amount to appear in your account. We process refunds as quickly as possible, and you will receive a confirmation notification once your refund has been initiated.
If you see a charge but do not have an active subscription, please review your account details for any potential oversight. For clarification, we recommend contacting our customer support team directly for assistance. They will help you resolve any discrepancies regarding your account.
If you are unable to receive a refund directly from Imc-Diagnostic and Medical Clinic, LLC, you might consider reaching out to their customer service team again for further assistance. Additionally, you can ask to escalate your inquiry within their support system to ensure all options are thoroughly explored. Reviewing your account details with them might also help clarify any outstanding issues regarding your refund.
If Imc-Diagnostic and Medical Clinic, LLC has declined to issue a refund, consider reviewing their refund policy for any specific guidelines or criteria related to your situation. Additionally, you may want to reach out to their support team again to clarify your concerns or to explore any other options that may be available to you. Checking your account details might also provide further insight into the transaction.
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¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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