It’s not uncommon for users to overlook billing details until an unexpected charge catches their attention, particularly with automatic subscription renewals. This comprehensive guide is designed to clarify how refunds work at INDIE THINGS POSSIBLE, outlining eligibility and providing straightforward steps to request your money back swiftly. Whether you're new to our services or a long-time member, we're here to ensure you understand the process and feel supported every step of the way.
What You Should Prepare Before Applying For Refund
Order Number: Locate your unique order ID from your purchase confirmation email.
Account Details: Prepare your account email and any associated usernames used on INDIE THINGS POSSIBLE.
Purchase Date: Note the date of your order to check eligibility for a refund.
Payment Method Information: Have details of the payment method used, including card type or PayPal account.
Reason for Refund: Clearly outline your reason for the refund, based on the refund policy guidelines.
Condition of Goods: If applicable, ensure the items are in their original condition or note if they are defective.
Supporting Evidence: Gather any relevant communication with customer support regarding your purchase.
Photos of Products: If relevant, take clear photos of the product as proof of condition or defects.
Delivery Confirmation: Keep track of any tracking information if your refund is due to shipping issues.
Return Shipping Label: If applicable, prepare to provide a return shipping label for the returned items.
Chat History: If you've communicated via chat, save screenshots that pertain to your refund request.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
3-5 working days
PayPal
1-3 working days
Apple Pay
3-5 working days
Google Pay
3-5 working days
Bitcoin
5-7 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from INDIE THINGS POSSIBLE
At INDIE THINGS POSSIBLE, we value our users and strive to provide a transparent and supportive experience. Users may have certain rights regarding refunds based on specific circumstances related to our services and products. It’s essential to understand that refund eligibility is determined by the nature of the transactions and account management situations.
Below are some scenarios that may qualify users for a refund:
Service Disruption: If a user experiences significant issues with the service that prevent access or usage, they may be eligible for a refund.
Product Not Delivered: In instances where a product ordered is not delivered as promised, users may inquire about potential refunds.
Incorrect Orders: If a user receives an incorrect item, they might be eligible for a refund once the situation is verified.
Promotional Discrepancies: Should there be a difference in the promised promotional offer and what was charged, users may have grounds to request a review of their charges for possible adjustments.
Subscription Issues: Users encountering difficulties related to subscription management—such as problems with renewals or billing periods—may seek clarifications that could lead to a refund consideration.
We encourage users to reach out with any specific questions regarding their situations or to seek further explanations of our refund policies. Our goal is to address any concerns promptly and effectively.
Step-by-Step Process to Request Your INDIE THINGS POSSIBLE Refund Like a Pro
If you purchased through INDIE THINGS POSSIBLE.com:
Visit the Contact Us page on indiethingspossible.com.
Fill out the provided form with your account details.
In the message box, clearly state your request for a refund.
Highlight that the subscription renewed without notification.
Submit the form and wait for a confirmation email.
Track the status of your refund by following up through their contact methods.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the screen.
Select Subscriptions
Locate your INDIE THINGS POSSIBLE subscription and tap it.
Scroll down and select Report a Problem.
Choose the Subscription option and select Request a Refund.
In the description, mention that the subscription was renewed unexpectedly.
Submit your report and monitor your email for updates.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap the Menu icon (three horizontal lines) and select Subscriptions.
Find and select your INDIE THINGS POSSIBLE subscription.
Tap Manage and then Report a problem.
Choose Request a Refund.
In the text box, explain that the subscription auto-renewed without prior notice.
Complete the process by submitting your request.
If you purchased through Roku:
Go to the Roku website and sign in to your account.
Navigate to Your Account.
Select Manage your subscriptions.
Find the INDIE THINGS POSSIBLE subscription and select Cancel subscription.
Return to the 'Your Account' page and choose Contact support.
Fill out the support form, stating you wish to request a refund for an auto-renewed subscription.
Mention that the account was not used to strengthen your request.
Submit the form and await their response.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to INDIE THINGS POSSIBLE for Refund
Script
Copy
Subject: Refund Request – INDIE THINGS POSSIBLE Account [Your Email]
Dear INDIE THINGS POSSIBLE Team,
I hope this message finds you well.
I would like to bring to your attention the following billing situation: [describe reason].
In light of this, I would like to request a refund of [Amount].
I have attached relevant documentation for your reference, if applicable.
Could you please confirm receipt of this request and provide an update within 3-5 business days?
Thank you for your attention to this matter.
Best regards,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been initiated and is awaiting approval.
This means your request is being reviewed. You will receive an update within 3-5 business days.
Processing
Your refund is currently being processed by our team.
This status indicates that we are working on your refund, which typically takes 5-7 business days.
Refunded
The amount has been returned to your original payment method.
You should see the funds reflected in your account within 3-7 business days, depending on your bank's processing times.
Partially Refunded
Only a portion of your refund request has been processed.
You will receive the partial amount back, and a summary will be provided for your records.
Completed
The refund has been processed and all transactions are finalized.
Your refund is fully processed, and no further action is needed. You can now check your payment method for the credited amount.
Canceled
Your refund request has been canceled either by you or our team.
If you believe this is a mistake, please contact our support team for assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At INDIE THINGS POSSIBLE, customers often find themselves seeking refunds in various situations related to their subscriptions and services. Here are a few realistic scenarios illustrating how users have successfully claimed refunds:
Subscription Plan Change: Alice decided to upgrade her subscription to access additional features but later realized the new plan didn’t meet her needs. She contacted customer support, explained her situation, and was issued a refund for the difference in cost within 24 hours.
Event Cancellation: Mark purchased a ticket for a virtual workshop through INDIE THINGS POSSIBLE but was unable to attend due to a scheduling conflict. After notifying the support team about the cancellation, he received a prompt refund for the ticket price without any hassle.
Billing Clarification: Sarah noticed an unexpected charge on her account that she wasn’t aware of when signing up for a bundled service. After reaching out for clarification, the support team promptly reviewed her billing history and issued a refund for the extra charge based on her input about her subscription preferences.
Product Compatibility Issue: David ordered a digital product that he later found wasn’t compatible with his system. After contacting customer support, he shared details about the compatibility issue and was quickly granted a refund, allowing him to seek an alternative solution without frustration.
The Easiest Way to Get a INDIE THINGS POSSIBLE Refund
If you're frustrated trying to get a refund from INDIE THINGS POSSIBLE—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status efficiently at INDIE THINGS POSSIBLE is crucial for staying informed throughout the process. Here are some helpful tips to ensure you can easily check your refund progress:
Regularly Check Your Email: INDIE THINGS POSSIBLE sends detailed refund updates via email. Look for emails with the subject line starting with 'Refund Status Update' to find important information about the progress of your refund.
Utilize the Mobile App: If you have the INDIE THINGS POSSIBLE mobile app, all refund statuses are conveniently available in the 'Notifications' section. Make sure to enable notifications to receive instant updates.
Visit Your Account Dashboard: Log into your account at indiethingspossible.com, and head to the 'Order History' section. Here, you can find detailed information about each order, including any pending or processed refunds.
Check the Billing Section: In your account settings, navigate to the 'Billing' section. This area provides comprehensive insights into transaction history and the status of any refund requests you've made.
Monitor Purchase Confirmations: INDIE THINGS POSSIBLE includes refund progress in purchase confirmation emails. These can be useful for cross-referencing the status of your refunds along with any relevant tracking numbers.
Use the Customer Support Chat Feature: If you need further assistance or specific updates on your refund, utilize the live chat feature on the website. Customer support representatives can provide real-time information about your refund status.
FAQ
Unfortunately, refunds for subscriptions cannot be issued if the cancellation was not completed by the specified deadline. We recommend reviewing our cancellation policy for detailed information and future reference. If you have any questions or need assistance, feel free to reach out to our support team.
Refunds typically take 5 to 10 business days to appear in your account, depending on your bank's processing time. Once initiated, you will receive a confirmation email outlining the details of your refund. If you have any questions or concerns during this period, feel free to reach out to our support team.
If you see a charge but don’t have an active subscription, please first check your email for any notifications related to your account or subscription status. If you still have questions, contact our customer support team through the support page on our website, and they will assist you in clarifying the charge.
If you're unable to receive a refund directly from INDIE THINGS POSSIBLE, consider reaching out to their customer service team again for further assistance. You might also explore escalating your concern within their support system to ensure your issue is addressed. Additionally, reviewing your account details may provide clarity on your situation.
If INDIE THINGS POSSIBLE declines your refund request, consider reviewing their refund policy to better understand the criteria for refunds. You may also reach out to their customer support team for further clarification or to inquire about any potential alternatives. Additionally, checking your account details to ensure all information is correct might help facilitate the process.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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