Billing matters often go unnoticed until an unexpected charge catches us off guard, such as an automatic subscription renewal. This guide is here to help you understand how refunds work at Info Quick Solutions, including who is eligible for a refund and the straightforward steps to request your money back promptly. Our aim is to ensure you feel informed and empowered throughout the process.
What You Should Prepare Before Applying For Refund
Account Information: Your registered email address and username associated with your Info Quick Solutions account.
Transaction ID: Locate your transaction ID from the purchase confirmation email or your account to identify your transaction.
Service/Product Description: Clearly specify which service or product you are seeking a refund for, including any relevant details such as order number or subscription type.
Proof of Payment: Gather any receipts or bank statements showing the transaction to validate your claim.
Usage Details: Provide information on how you used the service or product, especially if you are within a trial period or cancellation timeframe.
Refund Request Date: Note the date you are submitting your refund request to ensure it aligns with their refund policy timelines.
Additional Correspondence: Include any previous communication related to the issue you are experiencing, such as support tickets or emails.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
5-7 working days
PayPal
3-5 working days
Check
7-10 working days
Electronic Funds Transfer (EFT)
3-5 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Info Quick Solutions
At Info Quick Solutions, users have specific rights regarding refunds based on the services provided and individual account circumstances. Understanding these rights can help users determine if they may qualify for a refund under particular situations associated with their use of Info Quick Solutions' services.
Users may be eligible for a refund in the following scenarios:
Service Interruption: Should an unexpected interruption occur in service that affects user access to critical functions, a refund may be considered.
Billing Errors: If users identify discrepancies in their billing, particularly concerning agreed-upon service fees, they may inquire about the possibility of a refund for any charges that do not align with their account plan.
Account Management Issues: In cases where users experience challenges related to account upgrades or downgrades that were not processed correctly, they might be eligible for adjustments, which could include refunds.
Service Dissatisfaction: If a user finds that the services provided do not meet the expectations set at the time of purchase and they take steps to resolve this, they could discuss the potential for compensation or refund options.
Subscription Termination During a Billing Cycle: For users who end their subscription early, they may be eligible for a refund of any unutilized portion of their service, depending on specific terms outlined upon cancellation.
It is advisable for users to thoroughly review the terms and conditions provided by Info Quick Solutions and reach out to customer support for personalized assistance regarding their refund eligibility and options.
Step-by-Step Process to Request Your Info Quick Solutions Refund Like a Pro
If you purchased through Info Quick Solutions.com:
Visit the Info Quick Solutions website at iqsworks.com.
Log in to your account using your registered email and password.
Navigate to the Account Settings section.
Look for the Billing or Subscription tab.
Find the Request Refund option related to your latest charge.
In the request form, use concise language like "The subscription renewed without prior notification" or "I was unable to fully utilize the service during the billing period.”
Submit the refund request and note any confirmation number provided.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Locate the subscription for Info Quick Solutions.
Tap Cancel Subscription (if you have not canceled yet).
Navigate back and select Report a Problem next to the subscription.
Choose I’d like to request a refund and describe briefly: "The subscription renewed unexpectedly" or "The service was not utilized during this billing cycle."
Follow instructions to complete the report process.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the Profile icon in the top right corner.
Select Payments & subscriptions.
Tap on Subscriptions.
Find the Info Quick Solutions subscription and select it.
Tap on Manage, then select Cancel Subscription (if needed).
Return to the Subscriptions menu and choose Request a refund.
In your message, highlight phrases like "I was charged without prior notice" or "The service did not meet my expectations during the billing period."
Complete the refund request form and submit it.
If you purchased through Roku:
Go to the Roku website and log in to your account.
Navigate to the Manage Account section.
Look for the Billing Information option.
Find the subscription for Info Quick Solutions.
Click on Unsubscribe if needed.
To request a refund, select Help & Support at the bottom of the page.
Click on Contact Us, and then select Email or Live Chat.
When communicating, state: "I believe I should receive a refund, as my subscription renewed without my intent" or "I did not use the service this billing cycle."
Follow the prompts to complete your request as directed by the support representative.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
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Draft email to Info Quick Solutions for Refund
Script
Copy
Subject: Refund Request – Info Quick Solutions Account [Your Email]
Dear Info Quick Solutions Team,
I hope this message finds you well.
I would like to inform you of a billing situation regarding my account: [describe reason].
I would like to request a refund in the amount of [Amount].
If applicable, I have attached documentation to support my request.
Could you please provide a confirmation regarding this request within 3-5 business days?
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is awaiting approval.
Please allow up to 48 hours for processing. You will be notified when it progresses.
Processing
Your refund is being processed, and a repayment is being arranged.
You can expect the amount to be credited within 3-5 business days.
Refunded
The refund has been successfully processed and completed.
The funds should reflect in your account shortly, depending on your bank’s processing time.
Partially Refunded
A portion of your refund request has been approved and processed.
You will receive a notification about the amount refunded; the remaining balance is still under review.
Completed
All refund processes are finalized, and no further action is required.
Your refund status is confirmed, and you can now check your account for the refund.
Cancelled
Your refund request has been cancelled and will not be processed.
For further assistance or to resubmit your request, please contact our customer service.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Info Quick Solutions, users occasionally find themselves in situations where they securely navigate billing inquiries and subscription adjustments. Here are some real user scenarios where customers successfully claimed refunds:
Subscription Overlap: A user signed up for a new subscription plan after mistakenly believing their original plan had lapsed. Upon realizing their error, they contacted customer support, who promptly processed a refund for the overlapping month, allowing the user to continue with their new plan without any financial overlap.
Service Interruption: A customer experienced an unexpected service outage that affected their access for a week. After reporting the incident to Info Quick Solutions, the support team acknowledged the disruption and issued a refund for the service that was unavailable during that period, ensuring customer satisfaction.
Billing Clarification: A user noticed an unexpected charge on their statement and reached out to clarify their plan details. The customer service team reviewed the billing history and found that the user was eligible for a refund due to a promotional discount. The user appreciated the transparency and received the refund quickly.
Subscription Downgrade: After evaluating their needs, a user decided to downgrade their subscription plan. Upon adjustment, they inquired if they would receive a refund for the remaining days of the higher plan. Info Quick Solutions reviewed the request and promptly issued a partial refund for the unused portion, ensuring a smooth transition.
The Easiest Way to Get a Info Quick Solutions Refund
If you're frustrated trying to get a refund from Info Quick Solutions—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status efficiently with Info Quick Solutions ensures you stay informed about your transaction progress. Here are specific methods to check your refund status seamlessly:
Email Notifications: Keep an eye on your email inbox for updates from Info Quick Solutions. You’ll receive emails detailing the status of your refund as it progresses through the various stages.
Account Dashboard: Log into your Info Quick Solutions account and navigate to the Billing Section on your dashboard. Here, you can view an overview of all your transactions, including any pending refunds.
Order History: Under the Order History tab in your account, you can find detailed information on each purchase, along with the corresponding refund requests and their current status.
In-App Notifications: If you're using the Info Quick Solutions mobile app, check for in-app notifications that provide real-time updates on your refund process. Make sure push notifications are enabled for timely alerts.
Refund Tracking Tools: Utilize any specific tracking tools provided by Info Quick Solutions that allow for faster access to refund information. Check for features under your account settings that offer a focused view of refund status.
Help Center: For additional queries about your refund, visit the Info Quick Solutions Help Center where FAQs and support articles may provide further insight into your refund status and processing timelines.
FAQ
Refunds for users who forget to cancel by the deadline are generally not provided, as the policy typically requires cancellations to be completed before the billing cycle ends. However, we recommend reaching out to our customer support team, as they can review your situation and provide guidance on possible options.
Refunds from Info Quick Solutions typically take 5 to 10 business days to process and appear in your account, depending on your bank's processing times. Once initiated, the refund will be reflected in your account as per your financial institution's policies.
If you notice a charge but do not have an active subscription, please check your account details on the Info Quick Solutions website to confirm your subscription status. If you still believe there is an issue, contact our customer support team for assistance, and provide any relevant information regarding the charge for a quicker resolution.
If you're unable to obtain a refund directly from Info Quick Solutions, consider reaching out to their customer service team again for further assistance. You may also want to ask about elevating the issue within their support system to explore additional options. Reviewing your account details and any relevant transactions might help clarify the situation as well.
If Info Quick Solutions is unable to issue a refund, consider reviewing their refund policy for specific terms and conditions related to your case. You may also reach out to their support team again for further clarification or assistance. Additionally, checking your account details for any relevant information can help you understand your options.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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