Many people frequently overlook billing details until an unexpected charge comes to light, prompting confusion and concern. This guide is designed to clarify how refunds for Initial Consultation Sessions work at Jamie Long Coaching, outlining who is eligible for a refund and providing straightforward steps to request your money back swiftly. Whether you have questions about the process or need assistance, we're here to help you navigate this easily and confidently.
What You Should Prepare Before Applying For Refund
Account Details: Ensure you have your account details ready, including the email address associated with your Initial Consultation Session account.
Transaction ID: Locate your transaction ID from your payment confirmation email for reference during the refund request.
Session Date: Note the date of your Initial Consultation Session to provide clear context for your refund request.
Reason for Refund: Prepare a concise explanation for why you are requesting a refund, as this may be required during the process.
Payment Method: Identify the payment method used for the transaction, such as credit card or PayPal, to fulfill any necessary processing requirements.
Proof of Payment: Gather any receipts or proof of payment you received from the initial consultation.
Terms and Conditions: Review the refund policy outlined on jamielongcoaching.com to ensure your request aligns with their guidelines.
Contact Information: Make sure to provide your current contact information in case further communication is needed regarding your refund request.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
5-7 working days
PayPal
3-5 working days
Apple Pay
3-5 working days
Debit Card
5-7 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Initial Consultation Session
At Initial Consultation Session, we strive to provide our clients with high-quality coaching services tailored to their individual needs. Understanding our users' rights regarding refunds is essential for maintaining a positive experience. Below are the specific scenarios that might qualify individuals for a refund on their initial consultation session.
Cancellation Prior to Appointment: Users who cancel their initial consultation session 24 hours or more before the scheduled time may be eligible for a full refund.
Service Not Provided: If a user did not receive the consultation as planned due to unforeseen circumstances on the part of the service, they may qualify for a refund.
Booking Errors: If there was a mistake in scheduling (such as double-booking or incorrect session timing), users may be eligible for a refund.
Technical Issues: In the event of significant technical problems that prevent the consultation from taking place as intended, users might be eligible for a refund.
For any refund requests, users are encouraged to reach out to our support team with relevant details about their situation. We’re here to help ensure a smooth and satisfying experience with our coaching services.
Step-by-Step Process to Request Your Initial Consultation Session Refund Like a Pro
If you purchased through jamielongcoaching.com:
Visit jamielongcoaching.com and log into your account.
Navigate to the 'Account' section or click on your profile icon.
Look for a 'Billing' or 'Subscriptions' tab.
Identify the subscription or membership you wish to refund.
Click on 'Request Refund' or 'Contact Support' for assistance.
In your message, mention that the subscription renewed without notice.
Highlight any instances of non-use or lack of engagement with the services.
Submit the refund request and wait for a response via email.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find the subscription related to jamielongcoaching.com.
Tap on it and scroll down to click Report a Problem.
Choose the reason for the refund, such as "Did not intend to renew" or "Service not used".
Describe your situation briefly, emphasizing the lack of notice prior to renewal.
Submit the request for review.
If you purchased through Google Play:
Open the Google Play Store app.
Tap the Menu icon (three horizontal lines).
Select Subscriptions and find your jamielongcoaching.com subscription.
Tap on it and select Cancel Subscription.
After cancellation, go to Order History, locate the specific charge.
Tap on it and select Request a Refund option.
In your reason for refund, state that the account was unused since the last billing.
Submit the refund request and track your email for updates.
If you purchased through Roku:
Go to the Roku website and sign in to your account.
Click on Manage your subscriptions.
Identify the subscription associated with jamielongcoaching.com.
Select it and click on Cancel Subscription.
After canceling, click on Support at the bottom of the page.
Find the Help Center and search for refund requests.
Follow any prompts related to requesting a refund.
Clearly mention that the service was not utilized and specify your refund request reason.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Initial Consultation Session for Refund
I am writing to request a refund for my Initial Consultation Session. [describe reason]. I would like to request a refund in the amount of [Amount].
If applicable, I have attached documentation to support my request.
Please confirm the receipt of this email and the status of my request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been submitted and is awaiting approval.
Your request is under review. Expect an update within 3-5 business days.
Processing
Your refund has been approved and is currently being processed.
We are working on your refund. Please allow up to 7 business days for it to appear in your account.
Refunded
The refund has been successfully processed and your account has been credited.
Your funds should now be in your account. Check your statements to confirm.
Partially Refunded
Only a portion of your total refund request has been approved.
You will receive a fraction of your money back. Details of the amount will be provided via email.
Completed
The refund process is fully completed.
Your refund has been successfully processed, and no further action is needed.
Canceled
The refund request has been canceled, either by you or by our support team.
If you need further assistance, please reach out to customer support.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Initial Consultation Session, clients sometimes encounter situations where a refund may be applicable. Here are some realistic scenarios illustrating how users successfully navigated this process:
A scheduling conflict: Jane scheduled her initial consultation but later realized she had a prior commitment that couldn't be rescheduled. After reaching out to the support team, she explained her situation and received a prompt refund.
Unsatisfactory experience: Mark felt that the initial consultation did not meet his expectations, as it wasn't what he hoped for in terms of personalized guidance. He contacted customer service to share his feedback and was offered a full refund as a courtesy.
Technical difficulties: Lydia faced significant technical issues during her online consultation, preventing her from fully participating. Following the session, she reached out to Initial Consultation Session to discuss her challenges and received a refund due to the service interruption.
Billing error: Tom noticed he was billed for multiple sessions when he only intended to book one. He contacted the team for clarification, and after reviewing the account details, the customer service representative promptly issued a refund for the extra charge.
The Easiest Way to Get a Initial Consultation Session Refund
If you're frustrated trying to get a refund from Initial Consultation Session—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Initial Consultation Session is straightforward and efficient. Here are the specific steps you can take to stay updated on your refund progress:
Check Your Email Updates: After you submit a refund request, look for confirmation emails from Initial Consultation Session. These emails provide initial details and will notify you of any status changes.
Visit Your Account Dashboard: Log into your account on jamielongcoaching.com and navigate to the dashboard. Here, you can find a specific section labeled 'Refunds' where you can view the status of your request.
Access the Billing Section: In your account settings, the 'Billing' section contains all financial transactions, including refunds. You can see the latest updates and expected timelines there.
Utilize In-App Notifications: If you have the Initial Consultation Session mobile app, make sure your notifications are enabled. You'll receive real-time updates about your refund status directly through the app.
Review Order History: Your order history reflects all transactions, including any recent refund requests. You can check this section for detailed insights on pending and completed refunds.
Contact Support for Assistance: If you're unable to find the information you need, don’t hesitate to reach out to customer support through the help section in your account. They can provide specific updates on your refund status.
FAQ
If you forget to cancel your Initial Consultation Session within the designated timeframe, unfortunately, a refund cannot be issued. We encourage you to review our cancellation policy prior to booking to avoid any misunderstandings.
Refund processing times can vary depending on your bank or credit card provider, but you can typically expect to see the funds reflected in your account within 5 to 10 business days after the refund is initiated. Keep in mind that some institutions may take longer to process the transaction.
If you see a charge but don’t have an active subscription, please check your email for any recent confirmation or communication regarding a session. If you need further assistance, contact our support team at support@jamielongcoaching.com, and they will help clarify the charge.
If you are unable to receive a refund directly from your Initial Consultation Session, consider reaching out to customer service again for further assistance or clarification. You might also explore escalating your inquiry within the support system to ensure that your concerns are addressed. Additionally, reviewing your account details might provide insight into the available options for resolution.
If your refund request for the Initial Consultation Session has been declined, we recommend reviewing the refund policy to ensure all criteria have been met. You may also want to reach out to our support team again for further clarification or assistance regarding your account details.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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