How to Get an Intuition Dietitian Refund

• Your Full Name as registered on the Intuition Dietitian account.
• Email Address linked to your Intuition Dietitian account for correspondence.
• Date of Purchase for the service or product you are requesting a refund for.
• Transaction ID or order number associated with your purchase.
• Detailed Reason for requesting the refund, including any specific issues encountered with the coaching or diet plan.
• Proof of Service, such as email confirmations or subscription confirmations received after your initial purchase.
• Any Communication History related to the service, such as emails pertaining to issues with the diet plan or coaching sessions.
• Copy of Terms and Conditions that you accepted at the time of purchase, highlighting the refund policy.
• Feedback or Comments on the service you received, to support your case for the refund request.

At Intuition Dietitian, we strive to provide our users with a clear understanding of their rights regarding services offered, particularly in relation to our nutrition counseling and educational programs. Our policies allow for specific situations where users may be eligible for a refund. This guide outlines those circumstances to assist you in managing your account effectively.

• Service not delivered: If you have purchased a session or program and it was not delivered as scheduled, you might be eligible for a refund.
• Program cancellation: If you choose to cancel your enrollment in a multi-session program before the first session begins, you may qualify for a refund of any upfront fees paid.
• Billing discrepancies: If you notice an inconsistency in your billing, such as incorrect amounts for services rendered, this may warrant a review for potential eligibility for a refund.
• Unsatisfactory service: In circumstances where you feel that the service received did not meet the expectations outlined prior to subscription, you might be eligible for a refund after discussing your concerns with our support team.
• Subscription model: For users enrolled in a subscription service, if you decide to terminate your subscription during the billing cycle, you may be eligible for a prorated refund for any unused months, provided the cancellation is processed before the next billing cycle begins.

We encourage users to reach out to our support team for clarification on their specific situations to discuss any potential refund eligibility fully. Our goal is to ensure a positive experience while maintaining transparency in our services.

At Intuition Dietitian, users sometimes find themselves needing to navigate their subscriptions or account management. Here are some examples of how clients successfully claimed refunds based on their unique circumstances:

• Subscription Adjustments: A user realized mid-month that their dietary goals had shifted and decided to switch from a premium plan to a basic plan. After contacting support, they were able to receive a refund for the difference in subscription fees for that month.
• Session Rescheduling: A client had to cancel a scheduled consultation due to a family emergency. Upon rescheduling the session for a later date without using the original appointment, they were granted a refund for the session fee, allowing them to book a new time at no extra cost.
• Program Upgrade: After a user purchased a 3-month weight management program, they found a more comprehensive option later that included additional resources. They contacted Intuition Dietitian's support and successfully received a partial refund on their original purchase, transferring the amount toward the upgraded program.
• Account Cancellation: A long-term user decided to cancel their membership after completing their goals. They reached out for assistance with cancellation, noting that they had multiple unused credits. The support team processed a refund for the remaining balance, providing a smooth transition off the service.

Tracking your refund status with Intuition Dietitian is designed to be a seamless experience. Follow these specific steps to ensure you stay informed about the progress of your refund.

• Email Notifications: After you initiate a refund request, keep an eye on your email. Intuition Dietitian sends regular updates about your refund status, including confirmation of your request and any changes in processing times. Make sure to check your spam folder in case messages land there.
• Account Dashboard: Log into your account on the Intuition Dietitian website and navigate to the Billing Section. Here, you can find detailed information about your refund request, including the status and any additional steps you might need to take.
• Order History: Visit the Order History page within your account settings. This section provides a chronological list of your transactions, including any pending or completed refunds, with estimated timelines for processing.
• Mobile App Notifications: If you’re using the Intuition Dietitian mobile app, check for in-app notifications regarding your refund. The app offers real-time updates and alerts, making it easy to keep track of your active refunds.
• Refund Progress Information: Intuition Dietitian provides transparent updates regarding the refund progress. Look for specific stages that indicate whether your refund is being processed, approved, or has been completed, allowing you to understand where your request stands.