Many users tend to overlook billing details until an unexpected charge catches their attention, often from an automatically renewing subscription. This guide is designed to clarify how refunds work with Our Revolution, ensuring you understand who is eligible and the straightforward steps to request your money back efficiently. With this helpful information, you can navigate the refund process with confidence and ease.
What You Should Prepare Before Applying For Refund
Order Confirmation Email - Retrieve the confirmation email sent after your purchase, as it contains important details about your order.
Transaction ID - Collect the unique transaction ID for your order, which can be found in your order confirmation email or account order history.
Account Details - Have your account information ready, including your registered email address or username, to expedite the refund process.
Refund Request Reason - Prepare a clear reason for your refund request to provide context and support your claim.
Proof of Payment - Ensure you have a record of your payment method used for the transaction, such as a screenshot of your bank statement or PayPal receipt, if applicable.
Timeframe Compliance - Verify that you are within the allowed timeframe for refunds as stated in Our Revolution's policy.
Product Return (if applicable) - If the refund is for a physical product, prepare the item for return, including original packaging and shipping materials, if possible.
Membership Details (if applicable) - For subscription cancellations, have your membership details at hand, including any relevant billing cycles or subscription plan information.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
5-10 working days
PayPal
3-5 working days
Checks
10-14 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Our Revolution
At Our Revolution, we strive to provide transparency regarding the services we offer and how they relate to billing and refund eligibility. Users engaging with our platform for advocacy, education, and community organizing may find themselves in various situations where refund eligibility might be applicable. Below are some specific circumstances that may qualify for a refund:
Canceled Memberships: If you have canceled your membership during a billing period but have already been charged for that period, you may be eligible for a refund for any unused time left in the billing cycle.
Event Registration Fees: If you registered for an event through Our Revolution and are unable to attend due to unforeseen circumstances, you might qualify for a refund request, depending on the event's specific cancellation policy.
Payment Processing Issues: If there were discrepancies during the payment processing that resulted in an incorrect charge, this could be a basis for seeking clarification and potential refund eligibility.
Merchandise Returns: For any merchandise purchased that was defective or not as described, you might be eligible for a refund, per Our Revolution’s return policy on tangible goods.
It is recommended to review your account status and any specific policies associated with the service or product in question to understand your eligibility for a refund better.
Step-by-Step Process to Request Your Our Revolution Refund Like a Pro
If you purchased through Our Revolution.com:
Visit the Our Revolution website and log in to your account.
Navigate to the Account Settings section.
Look for Billing or Membership options.
Find the recent transaction you want a refund for and select it.
Click on Request Refund or Dispute Charge.
In your message, mention that you did not receive adequate notice prior to the renewal.
Submit your request and take note of any confirmation number or email for follow-up.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find the Our Revolution subscription in the list.
Tap Cancel Subscription if necessary, then go back to the main Subscription page.
Select Report a Problem for the relevant subscription.
Choose the option relevant to refunds and mention that your subscription was auto-renewed without a clear notification.
Submit the request for a refund.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on your Profile Icon in the top right corner.
Select Payments & Subscriptions.
Tap on Subscriptions and find Our Revolution.
Choose Manage and then tap Cancel Subscription.
After cancellation, go to Order History.
Find the transaction and tap on it to see details, then select Refund.
In your message, express that you were unaware of the renewal date and request a refund accordingly.
If you purchased through Roku:
Navigate to the Roku Home Screen.
Scroll down to Streaming Channels.
Select My Channels to find the Our Revolution channel.
Highlight the channel and press the Star (*) button on your remote.
Choose Manage Subscription.
Follow prompts to cancel the subscription.
After canceling, visit the Roku Support Site to submit a refund request.
Mention that the subscription renewal was unexpected and request a refund.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I am writing to request a refund related to my account. The relevant details are as follows:
[describe reason]
I would like to request a refund in the amount of [Amount]. I have attached relevant documentation for your reference.
I would appreciate your confirmation of this request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is awaiting approval.
You will be notified once your request is reviewed, which can take up to 3 business days.
Processing
Your refund is currently being processed by our team.
This step typically takes 5-7 business days before the funds are issued.
Refunded
Your refund has been successfully issued.
Check your original payment method; the amount should reflect within 3-5 business days.
Partially Refunded
A portion of your refund has been processed.
You will receive the remaining amount once reviewed or may need to contact us for further action.
Completed
The refund process is complete.
Your account has been updated, and all necessary notifications have been sent.
Cancelled
Your refund request has been cancelled.
If you believe this is an error, please reach out to our support team for clarification.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Our Revolution, we prioritize our users' satisfaction and aim to provide seamless experiences. Here are some real user scenarios illustrating when and how refunds were successfully claimed:
Subscription Upgrade Confusion: A user intended to upgrade their subscription plan but accidentally selected the wrong one during the checkout process. After realizing the error, they reached out to customer support, clarified their request, and received a prompt refund for the unintended upgrade within a few days.
Service Interruption Issue: A member experienced an unexpected outage during an essential webinar series they were part of. After reporting the issue, the support team acknowledged the disruption and offered a partial refund for the session missed, which the user appreciated as a fair resolution.
Account Renewal Misunderstanding: Upon noticing a charge for their annual membership renewal, a user contacted Our Revolution to clarify if this was indeed a renewal or an error. After confirming their cancellation just prior to the renewal date, the customer service team resolved the inquiry and processed a refund swiftly as part of standard protocol.
Billing Clarification: A user found an unexpected charge for an additional course they hadn't intended to enroll in. When they reached out for clarification, it turned out to be a bundled offer they accidentally selected. The team clearly explained the situation and issued a refund for the course, allowing the user to maintain only the services of their choice.
The Easiest Way to Get a Our Revolution Refund
If you're frustrated trying to get a refund from Our Revolution—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status efficiently with Our Revolution is essential to staying informed about your transactions. Here are some specific tips to help you monitor your refunds:
Check Your Email Notifications: Look for updates regarding your refund in the inbox of the email account associated with your Our Revolution account. Emails will provide detailed information about the refund status and any related actions needed from your side.
Utilize the Our Revolution Mobile App: If you have the Our Revolution app installed, navigate to the 'Orders' section where you can find the latest updates on your refund status, ensuring that you have access to real-time information on-the-go.
Visit Your Account Dashboard: Log in to your Our Revolution account and head to the 'Order History' section in your dashboard. Here, you can see the status of your refunds along with any pending actions that may require your attention.
Access the Billing Section: Within your account settings, the 'Billing' area will detail any refunds that are being processed, including the expected timeframe for completion. This is a great place to double-check if your refund is still pending.
Look for Progress Updates: Our Revolution provides regular updates throughout the refund process. Pay attention to any communication from Our Revolution that indicates when the refund has been initiated, completed, or if additional information is required.
FAQ
Refunds are generally not available if you miss the cancellation deadline. We recommend reviewing our cancellation policy for specific details and reaching out to our support team for assistance with any concerns.
Refunds typically take 5-10 business days to process and appear in your account, depending on your bank's policies. After we've initiated the refund, you should see the amount reflected in your account shortly thereafter. If you have any concerns about your refund status, please feel free to reach out to our customer service team for assistance.
If you see a charge but do not have an active subscription, please check your account settings to verify your subscription status. If you believe there has been an error, reach out to our customer support team with your transaction details for further assistance.
If you're unable to obtain a refund directly from Our Revolution, consider reaching out to customer service again for further assistance. You can also explore escalating your issue within their support system to ensure it receives appropriate attention. Additionally, reviewing your account details may provide further insights into your transaction or possible resolutions.
If Our Revolution refuses to issue a refund, consider reviewing their refund policy for further clarification on the situation. You may also want to contact their support team again for assistance, providing any relevant details about your request. Additionally, checking your account details to ensure all information is accurate might help facilitate the process.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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