Many users find themselves surprised by unexpected charges, often realizing a subscription has renewed automatically. This guide is designed to demystify the refund process at Overcoming Bias, providing clear insights on who is eligible for refunds and guiding you through the steps to request your money back swiftly. Our aim is to ensure you feel supported and informed every step of the way.
What You Should Prepare Before Applying For Refund
Account Information: Your registered email address and username on Overcoming Bias.
Transaction ID: The specific transaction ID related to the purchase you wish to refund, typically found in your confirmation email.
Purchase Date: The exact date when the service or product was purchased.
Subscription Details: If applicable, include details regarding your subscription plan, such as the renewal date and payment method used.
Reason for Refund: A concise explanation of why you are requesting a refund, including any specific issues you encountered.
Relevant Documentation: Any emails or receipts that confirm the purchase and the terms of service that were accepted at the time.
Feedback or Communication: Previous correspondence with Overcoming Bias support regarding the issue, if applicable.
Billing Information: The payment method used for the purchase, including card details (last 4 digits) or PayPal account, if necessary for verification.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
3-5 business days
PayPal
1-3 business days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Overcoming Bias
At Overcoming Bias, users can find valuable content and courses designed to enhance their understanding of cognitive biases and improve decision-making. Users interested in refunds should be aware of specific situations related to subscriptions and course access that may qualify for eligibility. The following scenarios outline potential circumstances for refund consideration:
Subscription Cancellation: If a user has canceled their subscription prior to the next billing cycle, they may be eligible for a refund for that upcoming charge, contingent on timing of the cancellation notice.
Course Accessibility Issues: If a user experiences significant technical difficulties accessing purchased courses that cannot be resolved promptly, they could qualify for a refund based on the situation.
Misunderstanding of Product Offerings: Should a user purchase a course or subscription that does not align with their expectations, they might have grounds for a refund if they reach out within a specified time frame to clarify their needs.
Billing Errors: In the event of an unexpected charge related to subscription adjustments or service renewals, a user may inquire about eligibility for a refund if it can be clarified that the charge was not anticipated.
Content Quality Concerns: If a user perceives that the content delivered does not meet the described standards or commitments and reaches out with specific feedback, they could be explored for refund eligibility.
We encourage users to communicate directly with Overcoming Bias to discuss any of these situations, as individual circumstances may vary and eligibility for refunds will be assessed based on specific details.
Step-by-Step Process to Request Your Overcoming Bias Refund Like a Pro
If you purchased through OvercomingBias.com:
Visit the Overcoming Bias website and log into your account.
Navigate to the Account Settings section.
Locate and click on Billing or Subscription Management.
Find the option for Request a Refund.
Fill out the refund request form, mentioning that the subscription renewed without notice.
Emphasize that the account has been unused during the billing period.
Submit your request and keep an eye on your email for responses.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find the Overcoming Bias subscription and tap on it.
Scroll down and select Report a Problem.
On the Apple Report a Problem page, log in if needed, then choose the subscription in question.
Explain that the subscription renewed without notice and note any unused account periods.
Submit the report and check back for updates via email.
If you purchased through Google Play:
Open the Google Play Store app.
Tap the menu icon (three horizontal lines) in the top-left corner.
Select Subscriptions.
Find the Overcoming Bias subscription and tap on it.
Tap on Cancel Subscription.
After cancellation, select Request a Refund or look for the option to report a problem.
In your message, mention the lack of notice for renewal and highlight unused periods.
Submit the refund request and wait for a response in your email.
If you purchased through Roku:
Go to the Roku Website and sign in to your account.
Navigate to the Manage Account section.
Select Subscriptions or Billing.
Find the Overcoming Bias service.
Cancel the subscription directly from this menu.
Navigate back to the contact options on the Roku site.
Use the Chat Support or Email option to request a refund.
Explain the renewal without notice and mention the account was unused.
Provide any additional information requested by support.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I am writing to discuss my account associated with the email address [Your Email].
[describe reason]
I would like to request a refund in the amount of [Amount]. I have attached documentation for your reference, if applicable.
I would appreciate a confirmation of this request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received but not yet processed.
Please allow up to 3 business days for processing.
Processing
Your refund is currently being processed by our team.
This stage typically takes 5-7 business days.
Refunded
Your refund has been successfully completed and the funds returned.
You will see the amount credited back to your original payment method.
Partially Refunded
A portion of your refund has been processed.
You will receive a partial refund, and your account will be updated accordingly.
Completed
Your refund request is fully processed and no further action is needed.
Thank you for your understanding; your order is now officially closed.
Canceled
Your refund request has been canceled.
If you didn't initiate this, please contact support for assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
When using Overcoming Bias, users occasionally navigate challenges related to their subscriptions and account management. Here are a few scenarios illustrating how individuals have successfully claimed refunds while interacting with the service.
Scenario 1: After discovering that the latest workshop on cognitive biases coincided with a previously scheduled commitment, a user reached out to Overcoming Bias to inquire about their eligibility for a refund on the workshop fee. The support team promptly reviewed the situation and provided a full refund based on the user's request, citing the service's flexible policy on unforeseen scheduling conflicts.
Scenario 2: A long-time subscriber noticed they were charged for an annual renewal but had intended to switch to a monthly plan instead. Upon contacting customer support, the user explained their situation and successfully transitioned to a monthly plan, receiving a refund for the difference in charges as a courtesy to accommodate their preference.
Scenario 3: A subscriber experienced a temporary technical issue that prevented access to premium features for a few days. After reporting the inconvenience, they were granted a partial refund for that billing cycle, reflecting Overcoming Bias's commitment to customer satisfaction and service reliability.
Scenario 4: Following a change in personal circumstances, a user requested clarification on their subscription status and discovered they had been billed despite planning to pause their account. After explaining their situation to support, they received a prompt refund along with assistance on how to manage their subscription settings for the future.
The Easiest Way to Get a Overcoming Bias Refund
If you're frustrated trying to get a refund from Overcoming Bias—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Overcoming Bias is a straightforward process that allows you to stay updated efficiently. Below are specific tips to help you navigate the various options available for tracking your refunds.
Check Your Email Notifications: Overcoming Bias sends out timely email updates whenever there is a change in your refund status. Look for emails with subject lines like "Refund Update" to stay informed on the progress of your refund.
Use the Mobile App: If you have the Overcoming Bias mobile app installed, you can quickly check your refund status right from your device. Navigate to the 'Account' section and select 'Order History' to view any pending refunds.
Visit Your Account Dashboard: Log into your Overcoming Bias account via the website and access your 'Account Dashboard.' From there, go to the 'Billing' section where you can find all your refund requests and their current statuses.
Order History Details: In the 'Order History' section, each order will indicate if a refund is in process. Click on the specific order to view detailed information regarding the refund timeline and any notes from customer service.
Monitor Your Refund Progress: Overcoming Bias provides a clear refund progress indicator, showing whether your refund is pending, being processed, or completed. This visual cue can save you time and help you understand when to expect your funds back.
FAQ
Refunds for subscriptions at Overcoming Bias are typically not available if users forget to cancel before the renewal date. We encourage all users to keep track of their subscription timelines to avoid this situation and can assist with any questions regarding cancellation policies.
Refunds typically take 5 to 10 business days to process, depending on your bank or financial institution. Once initiated, the timeframe may vary based on their policies and procedures. We appreciate your patience as we work to resolve your request.
If you see a charge but do not have an active subscription, please check your account for any previous subscriptions that may not have been canceled. If everything appears in order, we recommend reaching out to our support team with details of the charge, and they will assist you in resolving the issue.
If you're unable to obtain a refund directly from Overcoming Bias, consider reaching out to their customer service team again for further assistance. You may also want to explore their support channels to escalate your inquiry, ensuring that all relevant details regarding your account and transaction are provided for a thorough review.
If Overcoming Bias is unable to issue a refund, consider reviewing their refund policy for clarification on their process. You may also reach out to their support team again for further assistance. Additionally, ensure that your account details are accurate and up to date, as this may impact any refund transactions.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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