Managing subscriptions can sometimes feel overwhelming, especially when unexpected charges appear. If you’re a member of the Unicorn Club: Hair of the Month Subscription from magic-manes.com, this guide will help clarify how refunds work, who qualifies for them, and the steps you need to follow to request your money back quickly. Our goal is to ensure you're informed and equipped to manage your subscription with ease and confidence.
What You Should Prepare Before Applying For Refund
Account Information: Your Unicorn Club account username or email associated with the subscription.
Order Confirmation Number: Locate the unique order confirmation number provided in your welcome email or account order history.
Transaction ID: Gather the transaction ID from the payment method used for the subscription.
Refund Request Form: Fill out the Unicorn Club's specific refund request form available on their website.
Subscription Details: Include details of the Hair of the Month subscription such as start date, duration, and any promotions used.
Photographic Evidence: If applicable, take clear photos of any faulty or unsatisfactory hair products received.
Cancellation Confirmation: If you have previously cancelled, provide confirmation of cancellation to avoid confusion.
Contact Logs: Keep a record of any communication with Unicorn Club support for seamless reference during your refund request.
Reason for Refund: Clearly state the reason you are requesting a refund to expedite the process.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
5-7 working days
PayPal
3-5 working days
Apple Pay
3-5 working days
Google Pay
3-5 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Unicorn Club: Hair of the Month Subscription
At Unicorn Club: Hair of the Month Subscription, users have certain rights regarding their subscription services, particularly when it comes to refunds. Eligibility for a refund is determined by specific circumstances related to the subscriber's account and the nature of the service offered. The Unicorn Club provides a monthly subscription that allows members to receive curated hair products, and as such, refund eligibility is evaluated with respect to service delivery and customer satisfaction.
Users might find themselves wondering about potential refund scenarios, and the following situations may qualify for a refund:
Product Defects: If a member receives a defective product or one that does not match the description provided at the time of subscription, they may be eligible for a refund.
Non-Delivery: In the event that a subscription box does not arrive within the anticipated delivery timeframe, users could inquire about refund possibilities.
Service Cancellations: Subscribers who cancel their membership before the billing cycle may explore refund options for any amounts charged after the cancellation was processed, depending on the timing and circumstances of the cancellation.
Billing Errors: Users may have questions regarding their billing statements that could warrant clarification or adjustment, which might lead to refund eligibility in specific instances of miscommunication.
Account Changes: Should a subscriber wish to change their subscription plan, any associated changes in charges may prompt a review of previous amounts charged and potential refunds.
It is advisable for users to review the specific terms laid out by Unicorn Club regarding refunds and to ensure that they fully understand the conditions that apply based on their unique situations. This will help clarify their eligibility and any actions they may need to take regarding their subscription.
Step-by-Step Process to Request Your Unicorn Club: Hair of the Month Subscription Refund Like a Pro
If you purchased through magic-manes.com:
Visit the magic-manes.com website and log in to your account.
Navigate to the "Account" section found in the upper right corner.
Click on "Subscription Management" to locate your Unicorn Club: Hair of the Month subscription.
Find the option to “Request a Refund” near your subscription details.
Fill out the refund request form, mentioning:
"The subscription renewed without notice."
"This account was not actively used."
Any specific reasons for your refund request.
Submit the form and check your email for confirmation of the request.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your Apple ID at the top of the settings list.
Select "Subscriptions" to view your active subscriptions.
Find and tap on "Unicorn Club: Hair of the Month Subscription."
Scroll down and select the “Report a Problem” link.
Choose "Request a Refund" and fill out the required details:
"The subscription renewed unexpectedly."
"My usage of the service has been minimal."
Submit your request and await a response via email.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap the menu icon (three horizontal lines) in the top-left corner.
Select "Subscriptions" from the menu options.
Find and tap on your "Unicorn Club: Hair of the Month Subscription."
Select "Manage" and then tap on "Refund.”
In your refund request, emphasize:
"The subscription prompted a renewal notification without prior warning."
"I have not actively utilized these services."
Submit your refund request and check for updates via email.
If you purchased through Roku:
Log in to your Roku account on the Roku website.
Navigate to your Subscriptions section.
Locate the subscription for "Unicorn Club: Hair of the Month."
Click on the option to "Manage Subscription."
Initiate a request for a refund by providing details:
**"The subscription automatically renewed without my consent.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
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Draft email to Unicorn Club: Hair of the Month Subscription for Refund
Script
Copy
Subject: Refund Request – Unicorn Club: Hair of the Month Subscription Account [Your Email]
Dear Unicorn Club Team,
I hope this message finds you well.
[describe reason]
I would like to request a refund in the amount of [Amount].
If applicable, I have attached documentation to support my request.
Could you please confirm the status of this request within 3-5 business days?
Thank you for your attention to this matter.
Sincerely,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is under review.
You'll be notified within 5 business days regarding the status of your refund.
Processing
Your refund is currently being processed by our team.
This typically takes up to 7 business days. Please be patient as we work through your request.
Refunded
Your refund has been successfully completed and funds have been returned to your original payment method.
You should see the amount credited in your account within 3-5 business days.
Partially Refunded
A portion of your original payment has been refunded.
You'll receive an email detailing the refund amount and what was not refunded.
Completed
The refund process has been completed.
Your account has been updated, and you can view the details in your account section.
Canceled
Your refund request has been canceled and will not be processed.
If this was an error, please contact our support team to restart the process.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Unicorn Club: Hair of the Month Subscription, users occasionally face situations that lead them to seek refunds. Here are several examples of real user scenarios where refunds were successfully claimed:
Change in Subscription Plans: A user decided to switch from the standard plan to the premium plan halfway through their subscription period. After contacting customer service for guidance, they were informed about the pro-rated refund for the unused portion of their previous plan. The refund was processed promptly, allowing them to enjoy their upgraded subscription without any additional charges.
Delivery Delays: A subscriber experienced a delay in receiving their monthly hair products due to shipping issues. Upon reaching out to Unicorn Club’s support team, they were offered a refund for that month’s subscription as an acknowledgment of the inconvenience, ensuring customer satisfaction while the delivery was resolved.
Allergy Concerns: After receiving a shipment, a customer discovered a hair product included in the box contained ingredients they were allergic to. Understanding that health and safety were paramount, the customer contacted support and received a full refund for that month's subscription, along with guidance on selecting allergy-friendly options moving forward.
Gift Subscription Cancellation: A user purchased a gift subscription for a friend but later learned that their friend had already cancelled their subscription with another service. They quickly reached out to customer service, who facilitated a hassle-free cancellation of the gift subscription and provided a full refund, ensuring a positive experience even in a change of circumstances.
The Easiest Way to Get a Unicorn Club: Hair of the Month Subscription Refund
If you're frustrated trying to get a refund from Unicorn Club: Hair of the Month Subscription—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Unicorn Club: Hair of the Month Subscription is made easy through several communication methods and tools designed for your convenience. Here's how you can efficiently monitor your refund progress:
Check Your Email Regularly: Unicorn Club sends out email notifications whenever there’s an update on your refund status. Look for emails from support@magic-manes.com that will detail the progress and expected timelines.
Access Your Account Dashboard: Log into your Unicorn Club account at magic-manes.com and navigate to your Account Dashboard. Here, you will find a dedicated section for Order History where refunds are listed, including the current status.
Utilize In-App Notifications: If you’re using the Unicorn Club mobile app, make sure to enable notifications. This way, you will receive instant alerts about any updates related to your refunds directly on your device.
Visit the Billing Section: Within your account settings, go to the Billing section where you can view all transactions. Refunds will be documented here, along with their progress, allowing you to see if it’s being processed or completed.
Contact Customer Support: If you need more detailed information or if your refund seems delayed, reach out to the Unicorn Club customer support team via the live chat on the website or the support email. They can provide specific details about your refund status.
FAQ
Unicorn Club's Hair of the Month Subscription operates on a monthly billing cycle, and refunds cannot be issued for subscriptions that have already been processed. If you forget to cancel before the next billing date, your subscription will continue until the end of the current cycle, after which you can cancel to prevent future charges.
Refunds usually take between 5 to 10 business days to process, depending on your bank's policies. Once initiated, you'll receive a confirmation email, and the funds should reflect in your account shortly thereafter. For the most accurate information, we recommend checking with your financial institution.
If you see a charge but do not have an active subscription, please check your email for any confirmation of past subscriptions or transactions. You can also visit your account on our website to review your subscription status. If further assistance is needed, please contact our customer support team for clarification.
If you're unable to receive a refund directly from Unicorn Club: Hair of the Month Subscription, consider reaching out to customer service once more for further assistance. You can also explore escalating your inquiry within their support system for additional guidance. Additionally, reviewing your account details may provide insight into your subscription status and available options.
If Unicorn Club: Hair of the Month Subscription is unable to issue a refund, you may want to carefully review the refund policy to understand the terms and conditions. Additionally, consider reaching out to customer support once more for further clarification or assistance. You can also check your account details to ensure all information aligns with your request.
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¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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