How to Get an Unified Brazilian Jiu-Jitsu Refund

• Order Confirmation Email: This should include your order number for easy reference.
• Transaction ID: Locate the unique transaction ID for your payment, usually found in the confirmation email or on your bank statement.
• Membership Details: Have your membership number or account ID ready, as this helps in identifying your account quickly.
• Proof of Payment: Include a screenshot or copy of the payment receipt or bank statement showing the charge.
• Reason for Refund: Clearly state why you are requesting a refund, whether it's for classes not attended, cancellations, or dissatisfaction with services.
• Date of Service: Specify the date(s) of the classes or services you are requesting a refund for.
• Contact Information: Provide your updated email address and phone number for any follow-up communications.
• Gym Policies: Familiarize yourself with Unified Brazilian Jiu-Jitsu's refund policy, and mention any relevant policy details in your request.

At Unified Brazilian Jiu-Jitsu, we value our members and aim to provide a favorable experience. Understanding user rights regarding eligibility for refunds is important in managing your account and subscription effectively. Below are specific scenarios related to our services that may qualify for a refund consideration:

• Class Cancellation: If a class is canceled by Unified Brazilian Jiu-Jitsu and you have already booked your spot, you may be eligible for a refund or class credit.
• Subscription Change: If you decide to adjust your subscription plan before the next billing cycle and notice an incorrect charge per the terms, this may qualify for a refund.
• Membership Termination: In the case where you terminate a membership due to extenuating circumstances, such as a medical condition or relocation, you might be eligible for a prorated refund based on the remaining duration of your membership.
• Prepaid Packages: If you purchased a prepaid package and cannot utilize the sessions due to unforeseen circumstances, a request for a refund or credit for unused sessions may be considered.
• Billing Errors: If there appears to be a billing error related to your subscription or membership, you can inquire about the possibility of refunding the amount in question.

We encourage members to reach out to our support team to discuss specific situations to clarify any eligibility for refunds based on their particular circumstances.

At Unified Brazilian Jiu-Jitsu, users often encounter various account management and billing inquiries related to their training subscriptions. Here are some realistic scenarios where members successfully claimed refunds:

• Accidental Upgrade: A member intended to maintain their monthly subscription but accidentally upgraded to a premium plan during a promotional period. After reaching out to customer support, they clarified their intentions, and Unified Brazilian Jiu-Jitsu processed a refund for the difference in subscription fees.
• Canceled Class Credits: A student was unable to use their purchased class credits due to a scheduling conflict. They contacted the gym to explain the situation, and after reviewing their attendance records, Unified Brazilian Jiu-Jitsu issued a refund for the unused credits, allowing the member to reallocate those funds towards future classes.
• Membership Transition: A dedicated member decided to transition from a standard membership to a family plan but realized later that they were charged for both during the transition period. After clarifying the change with customer service, they received a refund for the overlap in billing cycles.
• Gift Package Refund: A user purchased a gift package for a friend who, unfortunately, was unable to attend classes due to a health issue. Upon submitting a request with the appropriate documentation, Unified Brazilian Jiu-Jitsu returned the purchase price of the package, ensuring that the user felt supported during a challenging time.

Tracking your refund status at Unified Brazilian Jiu-Jitsu is a straightforward process. To ensure you stay informed about your refund progress, follow these specific guidelines that cater to the features and communication methods utilized by Unified Brazilian Jiu-Jitsu.

• Email Notifications: Unified Brazilian Jiu-Jitsu will send you updates via email regarding your refund status. Make sure to check your inbox for any messages with the subject line "Refund Update". These emails will provide details about the approval and expected timeline for your refund.
• Account Dashboard: Log in to your account on the Unified Brazilian Jiu-Jitsu website. Navigate to the Order History section of your account dashboard where you can find detailed information regarding your transactions and the current status of any pending refunds.
• Mobile App Alerts: If you use the Unified Brazilian Jiu-Jitsu mobile app, look out for in-app notifications that will alert you about any changes to your refund status. Enable notifications to stay updated in real time.
• Billing Section: In your account settings, visit the Billing section. This area provides comprehensive information about your financial transactions, including specific notes on any refunds processed or pending.
• Refund Timeline Information: When checking your refund status, you will find information on the expected timeline for completion. Unified Brazilian Jiu-Jitsu typically provides an estimate of when you can expect to see the funds returned to your original payment method.
• Customer Support: If you have questions or need clarification about your refund status, reach out to Unified Brazilian Jiu-Jitsu’s customer support through the contact options provided on their website. They are equipped to provide detailed assistance on refund inquiries.