Many users often overlook the details of their billing until an unexpected charge catches them off guard, particularly when subscriptions renew automatically. This guide is designed to clarify how Unimeal’s refund process works, who qualifies for a refund, and the straightforward steps to request your money back quickly. With clear instructions and helpful tips, you’ll feel more at ease navigating any billing concerns.
What You Should Prepare Before Applying For Refund
Your account email used for registration on Unimeal to easily locate your account.
Transaction ID from your purchase confirmation email to identify the specific transaction in question.
Proof of purchase, such as a screenshot or the original confirmation email, showing your order details.
Details of the subscription plan you subscribed to, including the start date and renewal date, if applicable.
Any correspondence related to the issue you experienced, such as emails with customer support.
Screenshots of any errors or issues faced while using the service that prompted the refund request.
A clear explanation of why you are requesting the refund and any relevant details that support your claim.
Billing details including payment method and last four digits of the card used, to assist in processing your request.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
5-7 working days
PayPal
3-5 working days
Apple Pay
3-5 working days
Google Pay
3-5 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Unimeal
At Unimeal, users can access meal plans and personalized diet programs tailored to their nutritional goals. While many users find great value in these offerings, there are specific circumstances regarding eligibility for refunds that users should be aware of. Understanding these criteria can help users navigate their accounts and manage their subscriptions effectively.
Subscription Cancellation: Users who cancel their subscriptions may find that they are entitled to a refund for any unused portion of their subscription, provided the cancellation was processed according to the service’s guidelines.
Service Satisfaction: If users encounter significant issues with the meal plans or service within a reasonable timeframe after purchase, they may qualify for a refund, especially if these issues impact their overall experience.
Product Errors: In cases where there are discrepancies in the meal plan provided (for example, missing information or significant errors in dietary guidelines), users may be eligible for a refund based on the impact of these errors on their subscription.
Technical Issues: Users experiencing significant technical difficulties that prevent access to their meal plans or account may inquire about refund options if these issues persist beyond a reasonable resolution timeframe.
Users are encouraged to review their account status and subscription terms for detailed information on eligibility criteria for refunds. For any specific inquiries, consulting Unimeal's support team can provide guidance tailored to individual situations.
Step-by-Step Process to Request Your Unimeal Refund Like a Pro
Select ‘Billing History’ to find the recent transaction.
Click on the transaction you wish to refund, and look for the option ‘Request Refund’.
Fill out the refund request form with the following messaging angles:
State that the subscription renewed without notice.
Emphasize the account was unused during the billing period.
Specify any perceived issues with the service that led to your dissatisfaction.
Submit the form and keep an eye on your email for confirmation.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the screen.
Tap Subscriptions to view your active subscriptions.
Select Unimeal from the list.
Tap ‘Cancel Subscription’ then select the option to report an issue.
Use the messaging tactics:
Mention that you were not aware of the automatic renewal.
Highlight any gaps in service during your subscription.
Follow the prompts to request a refund.
If you purchased through Google Play:
Open the Google Play Store app.
Tap the Menu (three horizontal lines) in the top left corner.
Select Subscriptions and find Unimeal.
Tap on Unimeal and then tap Cancel Subscription.
After cancellation, go back and select Request Refund.
In your messaging, include:
Note that the service did not meet your expectations.
Explain that your subscription was not utilized.
Submit your request and check for email updates.
If you purchased through Roku:
Go to the Roku Home screen on your device.
Select Streaming Channels, then Manage Subscriptions.
Find Unimeal in your list of subscriptions.
Click on Manage Subscription and select Cancel Subscription.
To request a refund, visit the Roku website and log in to your account.
Select Support and find the option for 'Request a Refund.'
Use the messaging to:
Indicate that you were not notified about the renewal.
Point out that the app was not used after purchase.
Complete the request and keep an eye on your email for updates.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I am writing to request a refund for my Unimeal subscription. On [Billing Date], I experienced a billing situation as follows: [describe reason].
I would like to request a refund in the amount of [Amount]. I have attached relevant documentation for your reference.
Please confirm receipt of this request and provide an update within 3-5 business days.
Thank you for your attention to this matter.
Sincerely,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received but is not yet processed.
You will be notified once the refund is under review, usually within 1-2 business days.
Processing
The refund request is currently being verified and processed.
Your refund is actively being handled; expect updates within 3-5 business days.
Refunded
The refund has been successfully issued to your account.
The funds should appear in your account within 3-7 business days, depending on your bank.
Partially Refunded
A portion of your refund has been issued due to partial cancellation or adjustment.
You will receive a notification detailing the amount refunded and the reason for the partial refund.
Completed
Your refund process is complete and final.
No further actions are required; your account has been credited as necessary.
Cancelled
Your refund request has been canceled, either by you or by our system.
You may review your account or contact support if you believe this is an error.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Unimeal, users may occasionally seek refunds due to specific circumstances related to their subscription or service experience. Here are a few scenarios illustrating how some users successfully claimed refunds:
Subscription Cancellation Timing: Emily realized she had subscribed to the Premium Meal Plan but wanted to explore the Basic Plan instead. After contacting customer support within the designated cancellation period, she was promptly issued a refund for the difference, allowing her to transition seamlessly to the new plan.
Account Access Issues: After purchasing a three-month subscription, John faced difficulties accessing his account due to a technical glitch. Upon reaching out to Unimeal's support team, he received a refund for the remaining months, which he used to resubscribe once the issue was resolved.
Service Interruption: Maria encountered service interruptions due to unexpected maintenance on Unimeal's platform that affected her ability to access meal plans. The support team offered her a refund for the interrupted service duration as a gesture of goodwill, ensuring her satisfaction with the overall experience.
Plan Upgrade Confusion: David upgraded from the Basic to the Premium Meal Plan but realized he had mistakenly selected the wrong start date, affecting his meal schedule. After communicating this concern to customer service, he successfully obtained a prorated refund for the initial charge, allowing him to start fresh with the correct plan timing.
The Easiest Way to Get a Unimeal Refund
If you're frustrated trying to get a refund from Unimeal—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Unimeal is straightforward and designed to keep you informed throughout the process. Here’s how to efficiently monitor your refund:
Email Notifications: Keep an eye on your email. Unimeal sends out updates regarding the status of your refund, including confirmation once the refund is initiated and any changes to its status. Make sure to check your spam folder if you don’t see these emails promptly.
Account Dashboard: Log into your Unimeal account and navigate to the Order History section. This area will show you the recent transactions, including any pending refunds, along with their current status.
Mobile App Updates: If you are using the Unimeal mobile app, you can access refund information directly through the app’s Billing section. This is where you can view all your past orders and their refund statuses in real time.
Refund Progress Information: Unimeal provides clear details regarding your refund progress, including whether it’s being processed or completed. This information can typically be found next to your order details in the account dashboard or the mobile app.
In-App Notifications: Make sure to enable notifications from the Unimeal app. This way, you will receive updates in real-time about your refund status without having to check manually.
FAQ
If you forgot to cancel your Unimeal subscription on time, refunds are generally not provided for billing cycles that have already occurred. However, we encourage you to reach out to our customer support team for assistance, as they may be able to help with your specific situation.
Refund processing times can vary based on your bank or payment provider, but typically, you can expect to see the refund reflected in your account within 5 to 10 business days. Once the refund has been initiated by Unimeal, you'll receive a confirmation email for your records.
If you see a charge and do not have an active subscription, please check your registration details to ensure you haven't subscribed inadvertently. You can also contact Unimeal's customer support for assistance in clarifying the charge and exploring your refund options.
If you're unable to obtain a refund directly from Unimeal, you might consider reaching out to customer service again for further assistance. Additionally, escalating your inquiry within Unimeal's support system or reviewing your account details for any potential issues could provide more clarity on your situation.
If Unimeal refuses to issue a refund, you can review their refund policy for any specific terms that might apply to your situation. Additionally, consider reaching out to their customer support again for clarification or to discuss your concerns in more detail. Checking your account details and ensuring all information is correct may also help streamline the process.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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