Billing issues can often catch us off guard, especially when unexpected charges appear, like an automatic subscription renewal. This guide is designed to walk you through how refunds work at United Wholesale Mortgage Corporation, including eligibility criteria and the straightforward steps to request your money back efficiently. By following these instructions, you can ensure a hassle-free refund process and regain peace of mind.
What You Should Prepare Before Applying For Refund
Loan Application ID - Have your unique loan application ID readily available, as it is crucial for identifying your specific case.
Documentation of Payment - Gather copies of all relevant payment documentation, including bank statements or receipts that show the transaction involved in the request for a refund.
Proof of Loan Closure - If applicable, include documentation that confirms the closure of the loan, such as a loan payoff statement.
Correspondence Records - Collect any emails or communication records involving your loan officer or customer service that pertain to the refund request.
Refund Reason Statement - Prepare a clear statement outlining the reason for your refund request, detailing any discrepancies or issues faced during your loan process.
Account Information - Make sure to have your account information, including the name, address associated with the mortgage, and any additional identifiers they may require.
Additional Supporting Documents - If necessary, include additional documents such as tax returns or pay stubs to provide further context for your refund request.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
ACH Transfer
3-5 business days
Wire Transfer
1-2 business days
Credit/Debit Card
5-7 business days
Check
7-10 business days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from United Wholesale Mortgage Corporation
At United Wholesale Mortgage Corporation, users have specific rights regarding eligibility for refunds based on their unique circumstances related to mortgage services. As a leading provider in the mortgage industry, United Wholesale Mortgage primarily engages in loan origination and offers a variety of mortgage products. While users are encouraged to review their account details and agreements carefully, there are certain situations that may qualify for a refund or adjustment relevant to their services.
Loan Processing Fees: If users have paid fees associated with processing their loan application but subsequently choose not to proceed with the loan, they could be eligible for a refund of those fees, depending on the stage of the application process.
Overpayments: If a user has made an overpayment during their mortgage transaction, they may be eligible for a refund of the excess amount paid.
Cancellation of Services: In instances where a user cancels their loan application or service within the agreed time frames, they might qualify for a refund of any applicable fees, subject to the terms laid out in their agreement.
Product Changes: If a user changes the type of mortgage product after initial fees have been paid, they may be eligible for adjustments or refunds based on the new terms of the agreement.
Errors in Billing: Should users notice discrepancies or inaccuracies in their billing statements, they may inquire about the possibility of a refund or adjustment as per standard resolution processes.
It is important for users to consult their specific loan documents and account information, as well as United Wholesale Mortgage’s official policies, to determine their personal eligibility for a refund or adjustment. All inquiries are handled within the framework of user agreements and company policies, ensuring a clear understanding of rights and options available.
Step-by-Step Process to Request Your United Wholesale Mortgage Corporation Refund Like a Pro
If you purchased through United Wholesale Mortgage Corporation.com:
Visit the United Wholesale Mortgage Corporation website.
Scroll down to the bottom of the page and click on "Contact Us".
Choose the option for "Customer Support" to access the support form.
Fill out the form with your relevant account details, including your membership ID and billing information.
In the message field, express that your subscription renewed unexpectedly and you would like to request a refund.
Submit the form and note the reference number for your request.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the screen.
Select "Subscriptions".
Find and select your subscription to United Wholesale Mortgage Corporation.
Tap "Cancel Subscription".
After cancellation, open the Apple Support website and choose "Request a Refund".
Select "Subscriptions" as the refund type and provide details in the description.
Mention that you are requesting a refund due to non-use of the account.
Submit your refund request.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap the menu icon (three horizontal lines) in the top left corner.
Select "Subscriptions".
Find your subscription for United Wholesale Mortgage Corporation.
Tap "Cancel Subscription".
Once canceled, access the Google Play Help Center.
Find the option to Request a Refund.
Fill out the form, specifying the reason as surprise renewal or account inactivity.
Submit your request and keep an eye on your email for updates.
If you purchased through Roku:
Go to the Roku website and sign into your account.
Navigate to “Manage Account”.
Select “Subscriptions” from the menu.
Find United Wholesale Mortgage Corporation in your list of subscriptions.
Click on “Cancel Subscription” to stop future payments.
Next, go to the Roku Support Page to start a refund request.
Locate the “Contact Us” option to submit your refund inquiry.
Mention that you wish to request a refund because of unexpected renewal.
Submit the inquiry and monitor your email for any responses.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
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Draft email to United Wholesale Mortgage Corporation for Refund
I hope this message finds you well. I am writing to address a billing situation related to my account.
[describe reason]
As such, I would like to request a refund of [Amount]. Please find attached any necessary documentation that supports my request.
I kindly ask for confirmation of this request within 3-5 business days.
Thank you for your attention to this matter. I look forward to your prompt response.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been submitted but not yet processed.
Refund is under review; expect an update within 1-3 business days.
Processing
Your refund is being processed by our finance team.
Refund is currently being reviewed; completion may take 3-5 business days.
Refunded
The refund has been successfully processed and credited.
Funds have been returned to your account; please check within 5-7 business days for processing time by your bank.
Partially Refunded
A portion of your payment has been refunded.
Only part of your payment was returned; the remaining amount is still under review or not eligible for a refund.
Completed
All refund activities have been finalized.
Your refund process is complete, and you can view the details in your account history.
Canceled
Your refund request has been canceled by you or the finance team.
You will not receive a refund; if it was an error, please contact customer support for assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
United Wholesale Mortgage Corporation offers a variety of mortgage products tailored to meet the needs of both homebuyers and real estate professionals. Here are some realistic user scenarios where clients successfully claimed refunds:
Overpayment for Application Fees: A client applied for a mortgage but later decided to withdraw their application when they found a better rate with another lender. After reaching out to customer support, they were able to receive a full refund of their application fee since the withdrawal occurred within the stipulated time frame.
Processing Error on Rate Lock: A borrower had locked in a mortgage interest rate but later noticed an error in the locking period due to a miscommunication with their loan officer. After clarifying the situation with customer service, they successfully received a refund for the additional fees incurred due to the error.
Change of Mind on Service: A real estate agent initially opted for a premium marketing package provided by United Wholesale Mortgage but decided to downgrade to a standard package to better align with their budget. Once they requested the change, they promptly received a refund for the difference in price for the unused portion of the premium service.
Incorrect Billing for Monthly Fees: A client noticed an unexpected charge on their monthly mortgage service fee. After reviewing their account details and discussing it with customer support, it was determined that a promotional discount had not been applied correctly, leading to a refund for the overcharged amount.
The Easiest Way to Get a United Wholesale Mortgage Corporation Refund
If you're frustrated trying to get a refund from United Wholesale Mortgage Corporation—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with United Wholesale Mortgage Corporation is straightforward. The company provides multiple channels for you to stay informed about the progress of your refund. Here’s how to efficiently track your refund:
Check Your Email: United Wholesale Mortgage Corporation sends email notifications regarding refund updates. Look for subject lines that include "Refund Status Update" to ensure you don’t miss any important information.
Access Your Account Dashboard: Log into your account on the United Wholesale Mortgage Corporation website. The dashboard contains a dedicated section for refund tracking, where you can view the status of your refund in real-time.
Utilize the Mobile App: If you have the United Wholesale Mortgage Corporation mobile app, you can receive in-app notifications for your refund status. Make sure notifications are enabled on your device to stay updated.
Visit the Billing Section: Within your account settings, navigate to the billing section. It will display details related to your refund, including whether it is pending, approved, or completed.
Review Order History: Check your order history within your account portal for any additional insights related to your refund requests. Each order will have a corresponding refund status that can provide context on processing times.
Contact Customer Support: If needed, don’t hesitate to reach out to United Wholesale Mortgage Corporation's customer support via their helpdesk for personalized updates on your refund status.
FAQ
If you forgot to cancel your service on time with United Wholesale Mortgage Corporation, refunds may not be processed as per their policy. It's recommended to reach out to their customer support to discuss your situation, as they may provide guidance or options based on individual circumstances.
Refund processing times can vary depending on the payment method used. Typically, you can expect to see the refund reflected in your account within 5 to 10 business days after the request has been processed. Delays may occur based on your bank's processing times.
If you notice a charge from United Wholesale Mortgage Corporation and do not have an active subscription, please first review your account history for any missed subscriptions or trials. If you still believe the charge is not applicable, contact our customer support team with your account details for further assistance and resolution.
If you are unable to obtain a refund directly from United Wholesale Mortgage Corporation, consider reaching out to their customer service team again for further assistance. You can also explore escalating your inquiry within their support system to gain additional insights. Additionally, reviewing your account details may provide pertinent information that could help with your situation.
If United Wholesale Mortgage Corporation refuses to issue a refund, you may want to carefully review their refund policy for any specific terms. Additionally, consider reaching out to customer support again with any further details or clarification about your request. It can also be helpful to check your account details to ensure all information is correct and up-to-date.
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¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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