Many individuals often overlook their billing until an unexpected charge catches them off guard—such as an automatic subscription renewal. This guide is designed to help you understand how refunds work with Unity Loans, outlining who is eligible and providing clear steps to request your money back swiftly. Our goal is to empower you with the information you need to navigate the refund process with ease and confidence.
What You Should Prepare Before Applying For Refund
Loan Agreement Details: Have your original loan agreement handy, including the loan amount and terms.
Transaction ID: Locate the specific transaction ID for the loan you are requesting a refund for.
Proof of Payment: Gather any documentation that shows payment was made, such as bank statements or payment receipts.
Official Identification: Prepare a copy of a government-issued ID to verify your identity when processing the refund.
Email Correspondence: Include any emails or communication regarding the loan that might be relevant to your refund request.
Refund Reason Documentation: If applicable, prepare a statement or any pertinent documentation outlining the reason for the refund request.
Account Information: Ensure you have your Unity Loans account information ready, including your username or customer ID for easier processing.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Interac e-Transfer
1-3 working days
Credit Card
3-5 working days
Bank Transfer
3-7 working days
PayPal
1-3 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Unity Loans
At Unity Loans, understanding your rights and eligibility for refunds is essential in managing your financial obligations effectively. As a provider of personal loans and financial products, certain scenarios may arise where you might seek a refund or adjustment. Please note that refunds are subject to specific circumstances as detailed below, reflecting Unity Loans' policies and the nature of the services offered.
Loan Cancellation: If a loan is cancelled within a specified timeframe after approval, you may qualify for a refund of any fees paid, subject to the terms outlined in your loan agreement.
Payment Adjustments: If you wish to make adjustments to your payment schedule and this results in an overpayment, you might be eligible for a refund of the excess amount, in line with our billing policies.
Early Repayment: In cases where a loan is paid off early, depending on the terms of your contract, you might receive a partial refund of interest fees.
Program Changes: If there are changes to the terms of your loan program that impact your fees or rates, you may be eligible for a refund or adjustment based on your agreement and the timelines specified in that agreement.
Account Management Requests: For any inquiries regarding changes to your account status or billing clarifications, such requests could lead to eligibility for a refund based on specific account management circumstances.
To ensure accurate processing, it is recommended to review your loan agreement thoroughly and reach out directly to Unity Loans for inquiries related to your specific situation.
Step-by-Step Process to Request Your Unity Loans Refund Like a Pro
If you purchased through UnityLoans.ca:
Visit the Unity Loans website and log into your account.
Navigate to the ‘My Account’ section.
Under the ‘Billing’ tab, locate your recent transactions.
Find the transaction related to the subscription and click on ‘Request Refund’.
Fill out the refund request form:
Mention that the subscription renewed without notice.
Indicate that the account was not in use during the subscription period.
Submit the form and note any confirmation number provided for your request.
If you purchased through Apple:
Open the Settings app on your device.
Tap on your Apple ID at the top of the screen.
Select Subscriptions.
Find the Unity Loans subscription and tap on it.
Select Cancel Subscription if needed, then tap on Report a Problem.
Choose Request a Refund and select the issue:
Mention that the renewal occurred without prior notice.
Highlight that you no longer need the service.
Follow the prompts to submit your refund request.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap the Menu icon (three horizontal lines) in the top left corner.
Go to Subscriptions.
Select the Unity Loans subscription from the list.
Tap on Cancel Subscription and then return to the main subscription page.
Tap on Request a Refund and provide your reason:
State the subscription renewed without notice.
Express that the service was not used.
Follow the steps to complete your refund request.
If you purchased through Roku:
Visit the Roku website and log into your account.
Navigate to the Manage account section.
Scroll to Billing Information and find your Unity Loans subscription.
Go to the Help section for billing issues.
Submit a report through the provided form, indicating:
The subscription renewed unexpectedly.
Your account has not been utilized for this service.
Wait for a confirmation email regarding your refund request.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I am writing to address a billing situation in my account. [describe reason]
As a result, I would like to request a refund in the amount of [Amount]. If applicable, I have attached the necessary documentation for your review.
I would appreciate your confirmation regarding this request within 3-5 business days.
Thank you for your assistance.
Sincerely,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is awaiting review.
You will be notified shortly about the status of your refund request. Please allow up to 48 hours for processing.
Processing
Your refund is currently being processed, and we're working on completing it.
Refunds typically take 3-5 business days to complete. You can check back for updates.
Refunded
Your refund has been successfully processed and the funds have been returned to you.
Check your account balance; the funds should appear within 3-5 business days depending on your bank.
Partially Refunded
A portion of your refund has been processed. The remaining amount is still pending.
You will be updated on the status of the remaining refund, usually within a few days.
Completed
The refund process has been fully completed.
You can consider the matter settled. All funds should be reflected in your account.
Canceled
Your refund request has been canceled, either by you or due to policy reasons.
You will need to initiate a new request if you still require a refund.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Unity Loans, users often encounter situations where they need to clarify their account management or subscription status. Here are some realistic scenarios where users have successfully claimed refunds.
Subscription Cancellation Timing: A user intended to cancel their monthly subscription during the last week of their billing cycle. After reaching out to customer support to confirm the cancellation was processed in time, they discovered that the cancellation was noted appropriately. As a result, they received a refund for the current month's fee as it fell within the allowable refund period.
Service Change Misunderstanding: A customer requested to switch from a premium service plan to a basic plan midway through their billing cycle. After some discussion about the billing implications of this change, Unity Loans processed a refund for the difference in fees for the month, ensuring the user was only charged for the services they intended to utilize.
Account Management Clarification: A user noticed an unexpected charge on their account after a plan update. Upon contacting Unity Loans for clarification, they realized they had not selected the correct option during the update process. After confirming the desired plan, the team promptly issued a refund for the incorrect charge, resolving the user's concern effectively.
Billing Cycle Miscommunication: A client misjudged the timing of their loan payment and reached out to Unity Loans to clarify their billing cycle. After discussing their situation with support, they were issued a refund for the excess payment they made, reflecting a mutual understanding of the billing schedule.
The Easiest Way to Get a Unity Loans Refund
If you're frustrated trying to get a refund from Unity Loans—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Unity Loans is crucial for keeping informed about your financial transactions. Here are some efficient methods to monitor your refund:
Email Notifications: Unity Loans communicates refund updates directly via email. Pay close attention to messages from Unity Loans, as they will include important information about your refund status and any necessary steps you may need to take.
Account Dashboard: Log into your Unity Loans account and navigate to the Billing Section. This area provides a detailed overview of all transactions, including pending refunds. You can check the status of your refund and view any relevant updates.
Mobile App Alerts: If you use the Unity Loans mobile app, make sure to enable notifications. The app sends real-time updates about your refund status directly to your phone, allowing you to track progress without having to log in every time.
Order History: Within your account, you can access the Order History section. Here, you will find a comprehensive record of your transactions, including refunded amounts, processing dates, and any notes related to your refund.
Progress Indicators: Unity Loans typically provides progress indicators for refunds. Look for terms such as
FAQ
If you forget to cancel your loan before the deadline, refunds may not be available, as per the terms and conditions agreed upon at the time of obtaining the loan. We recommend reviewing your agreement for specific details regarding cancellations and refunds. For further assistance, you can contact our customer support team, who can provide guidance based on your situation.
Refund processing times can vary depending on your bank or financial institution, but typically, you can expect to see the refund reflected in your account within 3 to 5 business days. It's always a good idea to check with your bank for specific timelines related to your account.
If you notice a charge but don't have an active subscription, please first check your account for any overlooked subscriptions or trial periods. If everything appears correct, contact our customer service team for assistance, and they will help you investigate the charge further.
If you are unable to receive a refund directly from Unity Loans, consider reaching out to their customer service team again for further clarification or assistance. You may also explore escalating your query within their support system for additional guidance. Additionally, reviewing your account details and transaction history could provide more context on your situation.
If Unity Loans refuses to issue a refund, consider reviewing their refund policy to understand the guidelines and criteria for refunds. Additionally, you may reach out to their customer support team again for further clarification on your situation. Ensure all relevant account details are readily accessible for a more efficient conversation.
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¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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