How to Get an University of Wisconsin-Green Bay Refund

• Student ID Number - Ensure you have your unique student ID available for reference.
• Transaction ID or Receipt - Gather the transaction ID from your payment receipt to help identify your purchase.
• Course or Program Details - List the course or program related to the refund request, including course codes and titles.
• Date of Payment - Note the specific date when the payment was made to expedite processing.
• Refund Policy Review - Familiarize yourself with UW-Green Bay's refund policies to support your request.
• Documentation of Withdrawal or Withdrawal Request - If applicable, provide any official documentation that verifies your withdrawal from a course or program.
• Communications with University Staff - Keep copies of any emails or letters regarding your refund inquiry for reference.
• Financial Aid Information - If your payment involved financial aid, gather related documentation to clarify how the refund impacts your aid.
• Bank Account Information - Prepare your bank account details where applicable, for direct deposit of your refund.
• Schedule of Classes - Include a copy of your semester schedule to illustrate your enrollment.

*Working days are Monday to Friday, and don't include public holidays.

At the University of Wisconsin-Green Bay, students and participants have specific rights regarding eligibility for refunds based on the services and products offered. Understanding these rights is important for effectively managing your account and financial obligations. Refund eligibility is typically governed by the university's policies concerning tuition, fees, and other associated costs tied to educational services.

• Withdrawal from Courses: If a student officially withdraws from a course before the designated deadline, they may qualify for a refund of tuition and certain fees. Refund amounts can vary based on when the withdrawal occurs.
• Course Cancellation: In the event of a course being canceled by the university, students enrolled in that course may be eligible for a full refund of tuition and fees associated with that course.
• Late Fee Waivers: Situations such as administrative delays or errors might lead to potential eligibility for a late fee waiver upon request, as outlined in the university's policies.
• Housing and Meal Plan Refunds: If a student vacates their on-campus housing or discontinues their meal plan under specific circumstances, they may be eligible for a prorated refund depending on the timing and policies in place.
• Study Abroad and Special Programs: Students enrolled in study abroad or special programs may be eligible for a refund if the program is canceled or if withdrawal occurs within specified timelines.

It is crucial for users to familiarize themselves with the university's refund policies and the specific timelines and criteria that apply to their circumstances. For individualized inquiries or clarifications, students should consult the Student Business Services or the relevant department.

At the University of Wisconsin-Green Bay, students and faculty occasionally encounter situations where a refund is warranted. These scenarios often arise from account management questions or course registration adjustments. Here are some examples of how refunds were successfully claimed:

• If a student decides to withdraw from a course after the semester begins due to unforeseen circumstances, they may consult the financial aid office. After verifying their situation, the office processes a refund for the tuition related to that course.
• During the registration period for a workshop, a participant may accidentally enroll in multiple sessions. Upon realizing the mistake before the registration deadline, they contact the administration to adjust their enrollment. The result is a successful refund for the extra session they will no longer attend.
• A faculty member who accidentally ordered duplicate teaching materials for their course can reach out to the bookstore's customer service. After confirming the mistake, they receive a prompt refund for the additional order, allowing them to manage their budget effectively.
• Sometimes, students might find themselves charged for a campus fee they believed was optional. Upon reviewing their account with a financial advisor, they receive clarification on the fee and a subsequent refund after it is determined they were eligible for an exemption based on their enrollment status.

Tracking your refund status at the University of Wisconsin-Green Bay is straightforward when you know where to look. Here's how to efficiently monitor your refund progress:

• Check Your Email: The university typically sends updates about your refund status via your official UW-Green Bay email address. Look for emails with subject lines like "Refund Status Update" to stay informed.
• Utilize the Student Information System (SIS): Log in to the SIS portal and navigate to the "Billing" section. Here, you can view details regarding any refunds processed, including the date and amount.
• View Your Account Dashboard: Your student account dashboard provides a comprehensive overview of financial transactions, including refunds. Access it frequently to check the most current information.
• Mobile App Notifications: If you have the UW-Green Bay mobile app installed, enable notifications. The app may send alerts regarding refund processing stages, ensuring you don’t miss any updates.
• Contact the Bursar’s Office: If there are discrepancies or delays, reach out directly to the Bursar’s Office. They can provide specific information regarding your refund status directly related to your account.